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The Ritz-Carlton, San Juan

Upscale beachfront resort with spa, near Balneario de Carolina

  • Free WiFi in lobby

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  • The Ritz-Carlton, San Juan
  • The Ritz-Carlton, San Juan
  • Room, 2 Double Beds, Non Smoking, Ocean View - Beach
  • Beach
  • The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan. Image 1 of 58
1 / 58The Ritz-Carlton, San Juan
6961 Ave Gobernadores, Carolina, 00979, Puerto Rico
10.0.Exceptional.
  • Everything was super perrrrrrrrrrrrrrrffffffffffeeeeeeecccccct

    May 2, 2017

See 1 review

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 416 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool

Feel at home

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Private bathroom
  • Television

What’s around

  • In Isla Verde
  • Balneario de Carolina - 1 min walk
  • Isla Verde Beach - 8 min walk
  • Carolina Beach - 13 min walk
  • Pine Grove Beach - 4 min walk
  • Barbosa Park - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, Pool View
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 1 King Bed, Balcony, Oceanfront
  • Junior Suite, 1 King Bed, Non Smoking, Pool View
  • Club Room, 2 Double Beds, Non Smoking, City View
  • Room, 2 Double Beds, Non Smoking, Ocean View
  • Room, 2 Double Beds, Non Smoking, Pool View
  • Room, 2 Double Beds, Non Smoking, City View
  • Room, 2 Double Beds, Balcony, Oceanfront
  • Room, 1 King Bed, Balcony, Ocean View
  • Club Room, 1 King Bed, Non Smoking, Pool View (Club Level)
  • Club Room, 1 King Bed, Non Smoking, Ocean View (Club Level)
  • Club Room, 1 King Bed, Balcony, Ocean View (Club Level)
  • Junior Suite, 1 King Bed, Balcony, Ocean View (Club Level)
  • Executive Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking, Pool View (Club Level)
  • Suite, 1 Bedroom, Non Smoking, Garden View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Club Room, 2 Double Beds, Non Smoking, Pool View (Club Level, High Floor)
  • Club Room, 2 Double Beds, Non Smoking, Ocean View (Club Level, High Floor)
  • Club Room, 2 Double Beds, Balcony, Ocean View (Club Level)
  • Club Suite, 1 Bedroom, Non Smoking, Balcony (Ritz-Carlton Suite, Club Level)

What’s around

Landmarks

  • In Isla Verde
  • Balneario de Carolina - 1 min walk
  • Isla Verde Beach - 8 min walk
  • Carolina Beach - 13 min walk
  • Pine Grove Beach - 4 min walk
  • Barbosa Park - 2.6 mi / 4.2 km
  • Playa Ocean Park - 2.9 mi / 4.6 km
  • Casino del Mar at La Concha Resort - 4.5 mi / 7.2 km
  • Condado Beach - 5.1 mi / 8.2 km
  • Puerto Rico Convention Center - 6.1 mi / 9.8 km
  • Jose Miguel Agrelot Coliseum - 4.5 mi / 7.3 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive
Profile: Isla Verde

Profile: Isla Verde

Isla Verde invites you to rock up and relax – as if San Juan didn’t have enough of a vacation atmosphere, this resort hotspot, close to Luis Munoz International Airport, takes leisure to new levels. Isla Verde Beach is filled with pleasure-seekers jumping into banana boats or donning scuba-diving gear for refreshing fun on and under the tropical waves.

A little further from the resort, you’ll find quieter beaches where locals stoke barbecues ready to grill fresh fish and plantain. After sunset, Isla Verde has a choice of chilled-out bars, where you can lie in hammocks and watch movies.

map
See on map
6961 Ave Gobernadores, Carolina, 00979, Puerto Rico

At a glance

Hotel size

  • This hotel has 416 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-3:30 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 21.00 per day; includes in/out privileges)
  • Onsite valet parking (USD 28.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Pilates classes on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: 18 percent of room rate
  • Resort fee inclusions:
    • Fitness center access
    • Internet access (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 18 per day (rates may vary)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Children's club access is available for an extra charge

ParkingPay at property

  • Self parking costs USD 21.00 per day with in/out privileges
  • Valet parking costs USD 28.00 per day with in/out privileges

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Barclaycard. Cash is not accepted.

Also known as

  • Ritz-Carlton Hotel San Juan
  • Ritz Carolina
  • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
  • Ritz-Carlton San Juan Resort Carolina
  • Ritz-Carlton San Juan Carolina
  • The Ritz Carlton San Juan
  • RitzCarlton Juan Carolina
  • The Ritz Carlton, San Juan
  • The Ritz-Carlton, San Juan Resort
  • The Ritz-Carlton, San Juan Carolina
  • The Ritz-Carlton, San Juan Resort Carolina
  • Ritz-Carlton San Juan
  • San Juan Ritz-Carlton
  • Ritz-Carlton San Juan Hotel
  • Ritz-Carlton San Juan Hotel, Spa And Casino
  • Ritz Carlton Carolina
  • Carolina Ritz Carlton
  • Ritz Carlton Puerto Rico
  • Ritz-Carlton San Juan Hotel Isla Verde

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Ritz-Carlton, San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 21.00 per day. Valet parking costs USD 28.00 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4 PM - 3:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include Platos (3-min walk), BLT Steak (3-min walk), and Piu Bello Gelato (3-min walk).
  • No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (7-min drive) and Sheraton Casino (9-min drive) are both nearby.
  • Have fun with onsite activities like windsurfing, snorkeling, and surfing. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Ritz-Carlton, San Juan also has 4 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna, beach cabanas, and a garden.