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The Portman Ritz-Carlton, Shanghai, Shanghai

5 stars
Shanghai Centre1376 Nanjing Xi Lu, ShanghaiShanghai200040China, 800-491-6126
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Excellent4.1 / 5
Wellness
Great wellness & sports facilities
Service
Fantastic service
WiFi
Good internet service
Value
Fairly good value for money
77See all 77 Hotels.com reviews
From 1,282 reviewsTripAdvisor Traveller Rating

The Portman Ritz-Carlton, Shanghai, Shanghai

Hotel Info: 866-539-8117

from $133
  • Deluxe Room, Business Lounge Access, City View
  • Business Studio
  • Club Exec. Suite
  • Club Executive Suite
  • Club Room
  • Group Room
  • Executive Suite
  • Shangai Room, Room
  • SHANGHAI
  • Club Studio
  • Shanghai Skyline
  • Club Studio
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 610 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking (limited) *

Also known as

  • Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 180 per night

Rollaway beds are available for CNY 300 per night

Buffet breakfast is offered for an extra charge of CNY 270+ per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 888 per vehicle

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Yoga classes/instruction on site
  • Children's pool
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 60666
  • Conference space size (meters) - 5636
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Portman's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Yoga classes/instruction on site

Awards and affiliations

  • The Portman Ritz-Carlton, Shanghai is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.

The Portman Ritz-Carlton, Shanghai, Shanghai’s small print

Also known as

  • Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 180 per night

Rollaway beds are available for CNY 300 per night

Buffet breakfast is offered for an extra charge of CNY 270+ per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 888 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 77 reviews

The Portman Ritz-Carlton, Shanghai, Shanghai
Outstanding5.0 / 5
We had ordered 5 nights through hotel.com . On the first day we were not able to check in due to the terrible flight with ANA , this Japanese airline not only cancelled our flight and they were not willing to reschedule, so we have to book the other airline to get to Shanghai on our own expense, we thought all the companies are the same , so we prepared to pay for all 5 nights, but to our surprise, when they learned our situation, right the way , they told us that they will only charge us for 4 nights, we were so grateful for their understanding and for saving the room for us too, when we walking into the beautiful room and lying on the soft bed,all the problems we had encountered at the Osaka airport disappeared , we all had such wonderful time in Shanghai, will come back to this hotel.Thank you so much for made our Shanghai stay so pleasant!
6 night family trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Outstanding5.0 / 5
Convenient, clean, courteous and helpful staff
Near shopping malls and restaurants; nice walking area
6 night romance trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Good3.0 / 5
Not ritz carlton quality
Very disappointed, decor on floors and room not changed for 10 years. No one to help with luggage. Mini bar an embarrassment.
2 night business trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Outstanding5.0 / 5
wonderful
the room had great view, especially at night when all the lights shined ! we enjoyed our stay!
5 night family trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Fair2.0 / 5
The Hotel was dated over priced
The Hotel was dated over priced and I will not stay again
1 night business trip

See all reviews

The Portman Ritz-Carlton, Shanghai, Shanghai

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