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The Portman Ritz-Carlton, Shanghai, Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Shanghai Centre1376 Nanjing Xi Lu, ShanghaiShanghai200040China

Luxury hotel with outdoor pool, near Jing An Temple
  • Free WiFi
Fabulous8.6
Wellness Area
Great wellness & sports facilities
Location
Great location
Food
Delicious food
Value for money
Value for money could be better
173See all 173 Hotels.com reviews
From 1,940 reviewsTripAdvisor Traveller Rating

The Portman Ritz-Carlton, Shanghai, Shanghai

from $256
  • Deluxe Room, View (Club)
  • Premier Suite, 1 Bedroom, City View
  • Room, View (Shangai Room)
  • Deluxe Room
  • Premier Suite (Club)
  • Business Studio (Club)
  • Room, View (Shanghai Skyline)
  • Club Room, View
  • Premier Room, 1 King Bed, View (Shanghai)

At a glance

Key facts

Hotel size

  • This hotel has 593 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Self parking (limited) *

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 60666
  • Conference space size (meters) - 5636
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

  • The Portman Ritz-Carlton, Shanghai is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.

The Portman Ritz-Carlton, Shanghai, Shanghai’s small print

Also known as

  • Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 180 per night

Rollaway beds are available for CNY 408net for non club access room & 699.6net for club access room per night

Buffet breakfast is offered for an extra charge of CNY 273.7 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Portman Ritz-Carlton, Shanghai, Shanghai

Landmarks

  • In Jing'an
  • Jing An Temple - 11 min walk
  • Jade Buddha Temple - 27 min walk
  • French Concession - 29 min walk
  • People's Square - 33 min walk
  • Shanghai Museum - 34 min walk
  • Nanjing Road Shopping District - 40 min walk
  • Xintiandi - 40 min walk

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 22 min drive
  • Shanghai (PVG-Pudong Intl.) - 45 min drive
  • Shanghai Railway Station - 13 min drive
  • Shanghai South Railway Station - 23 min drive
  • Shanghai Hongqiao Railway Station - 28 min drive
  • Jing'an Temple Station - 9 min walk
  • West Nanjing Road Station - 15 min walk
  • Changping Road Station - 20 min walk
  • Self parking (surcharge)
  • Limited parking
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Fabulous 8.6 From 173 reviews

The Portman Ritz-Carlton, Shanghai, Shanghai
Exceptional10.0
One night in Puxi
Spent one night with family at Shanghai Center between Hangzhou and returning to PVG airport for a long trip home. The Ritz Portman was a great value for the short time in the city. We just needed a 1-day rest between a lomg weekend in Hangzhou and a long flight from Shanghai to Brazil. The Portman is located on Nanjing road which is lined with luxury retail malls and nice restaurants. If you are traveling with international credit cards, you may find them accepted in limited venues in China. However, many places in this district end up accepting visa. Check in was very quick - the reception also gave a little sticker game to our kid. This game was later redeemed for a free ice cream in the lobby - nice touch. The room was nicely appointed with expected amenities. We were on the 21st floor and had a decent skyline view (made possible by clear skies). Room was clean and comfy - only incident we had was that my 3 yr old stubbed his toe under the closet door. Also, the sliding bathroom doorwas a little quirky - tricky to lock/unlock with wet fingers. Since the hotel is close to lots of food options, we had xiaolongbao at Din Tai Fung and a fantastic dinner a Dadong which is a michelin starred chinese restaurant in one of the shopping complexes a 5 minute stroll down Nanjing road. Overall- a brief but pleasant stay. The concierge/lobby staff always very cordial and helpful when accessed.
A Traveler, us1 night trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Exceptional10.0
Nice
Clean 5 star hotel with excellent service lots of dining options around and a friendly staff.
Kelly, us3 night trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Exceptional10.0
Thank You Very Much
Thank you very much!
A Traveler, us1 night trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Exceptional10.0
Great first visit to Shanghai from USA
Hotel is excellent from the perspective of a westerner visiting China for the first time. You get so much more value for the price than in the USA. Additionally the front desk and concierge speak English very well. There also many western style places to eat in the surrounding mall such as Starbucks, Baker&Spice, and others. Lastly there is a supermarket under the surrounding mall as well to stock up on cheap food and snacks.
A Traveler, us5 night business trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Very Good8.0
Good value
The Portman Ritz-Carlton is not the most impressive of the Ritz-Carlton line nor is it the nicest hotel at which I've stayed in Shanghai, but it is an excellent value. The hotel gets high marks for its first rate gym and spa facilities. The room was in excellent condition but lacking some of the high-end amenities that other five-star hotels provide (no wall switch or ipad to operate the drapes, etc). Most notably missing was a real coffee maker; only instant coffee packets are provided. On the whole, I prefer the Fairmont Peace Hotel or the Waldorf Astoria on the Bund, but the Portman Ritz-Carlton offers a very comfortable stay at a good value on West Nanjing Rd.
Philip, us4 night business trip

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The Portman Ritz-Carlton, Shanghai, Shanghai

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