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1 room, 2 adults

The Portman Ritz-Carlton, Shanghai, Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040, China

Luxury hotel with outdoor pool, connected to the convention center, near Jing'an Temple
  • Free WiFi
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Fabulous8.8
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
WiFi
Regular internet service
277See all 277 Hotels.com reviews
From 3,095 reviews

TripAdvisor Traveller Rating

The Portman Ritz-Carlton, Shanghai, Shanghai

from $185
  • Deluxe Room, View (Club)
  • Premier Suite, 1 Bedroom, View
  • Room, View (Shanghai Room, Skyline View)
  • Deluxe Room
  • Premier Suite, 1 Bedroom (Club)
  • Business Studio (Club)
  • Room, View (Shanghai Skyline)
  • Club Room, View
  • Premier Room, 1 King Bed, View (Shanghai)

What’s around The Portman Ritz-Carlton, Shanghai, Shanghai

Landmarks

  • In Jing'an
  • Jing'an Temple - 10 min walk
  • Jade Buddha Temple - 26 min walk
  • Shanghai Museum - 30 min walk
  • Former Shanghai French Concession - 35 min walk
  • Nanjing Road Shopping District - 36 min walk
  • People's Square - 36 min walk
  • Xintiandi Style Shoppping Centre - 44 min walk

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 10 min drive
  • Shanghai (PVG-Pudong Intl.) - 33 min drive
  • Shanghai Railway Station - 5 min drive
  • Shanghai South Railway Station - 24 min drive
  • Shanghai Hongqiao Railway Station - 32 min drive
  • Jing'an Temple Station - 8 min walk
  • West Nanjing Road Station - 11 min walk
  • South Shaanxi Road Station - 20 min walk
  • Self parking (surcharge)
  • Limited parking
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 593 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station shuttle *

Parking

  • Self parking (limited) *

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 60666
  • Conference space size (meters) - 5636
  • One meeting room 1
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Portman Ritz-Carlton, Shanghai, Shanghai’s small print

Also known as

  • Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Cash deposit: CNY 5000 per day

    A damage deposit of CNY 1000 will be collected before check-in.

Optional extras

Self parking costs CNY 180 per night

Buffet breakfast is offered for an extra charge of CNY 274 for adults and CNY 137 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 277 reviews

Exceptional 10.0
Stayed in Shanghai for a few nights of vacation. The hotel was nice and the staff were very helpful. The location was close to lots of shopping and the subway which gave easy access to the bund. It was very hard to find the hotel for the first time because it is tucked inside the Shanghai center. They could use some more signage around the building.
Sophie, us2 night romance trip
Very Good 8.0
Great service, but room needed updating
Incredible service as expected from a Ritz-Carlton. They even sent me an email in advance to ask if I had any special requests which is a first for any hotel I’ve booked through a non-hotel itself website. My request for a feather-free room with a bathtub was granted with no problems. The room itself was a bit shabby for such an expensive luxury hotel-it may be time for a renovation of the rooms-nd the sound of the elevator made it difficult to fall asleep.
us1 night business trip
Exceptional 10.0
A Ritzy stay.
I recently spent five nights in October. It was a special occasion being an all girls trip (just the two) celebrating mum's 80th. A special thank you to Joselle and her team for making our stay memorable. Making it a special occasion. It was a lovely gesture for mum. We loved the location as it was just next to a few restaurants and so was perfect for the times we wanted some place nearby. Housekeeping did a great job cleaning the room carpet after we lodged a complaint regarding a stain. Special mention to Maggie, Carolyn and Anna. Also to young Ezreal of concierge for going out of his way to ensure we got our taxi to the airport. It's people and service like this that would make me want to return in the future.
Adeline, us5 night romance trip
Exceptional 10.0
Lounge access is a must!
I received excellent care and service from each member of staff at the hotel. Leo made my stay very easy because he extended my lounge access right until my car took me to the airport that night. I will be staying at this hotel again on my next trip to Shanghai! Every penny paid is given back to you in the form of superb service and caring staff.
Catrillia, us1 night business trip
Exceptional 10.0
Home away from home
This is my 6th time there in 3 years Always a good experience. Only thing missing was Nick’s friendly smile. He was a bellhop who had been there forever who has now retired.
Kelly, us7 night business trip

The Portman Ritz-Carlton, Shanghai, Shanghai

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