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The Portman Ritz-Carlton, Shanghai, Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Shanghai Centre1376 Nanjing Xi Lu, ShanghaiShanghai200040China

Luxury hotel with outdoor pool, near Jing An Temple
  • Free WiFi
  • Luxury Hotel
Very Good8.4
Wellness Area
Great wellness & sports facilities
Great location
Delicious food
Value for money
Value for money could be better
166See all 166 reviews
From 1,907 reviewsTripAdvisor Traveller Rating

The Portman Ritz-Carlton, Shanghai, Shanghai

from $172
  • X-Nanjing
  • x - deleted
  • X-Premier
  • x - deleted
  • Deluxe Room, Business Lounge Access, City View
  • Room
  • X-shanghai
  • X-Executive room
  • X-Club Room
  • Deluxe Room, View (Club)
  • x-Deluxe room
  • Premier Suite, 1 Bedroom, City View
  • x-Deluxe room
  • Room, View (Shangai Room)
  • Deluxe Room
  • Premier Suite (Club)
  • Business Studio (Club)
  • Club Exec. Suite
  • Shangai Room
  • Club Studio
  • Group Room
  • Business Studio, 1 King Bed, City View
  • Room, View (Shanghai Skyline)
  • Club Room, View
  • Premier Room, 1 King Bed, View (Shanghai)

At a glance

Key facts

Hotel size

  • This hotel has 593 rooms
  • This hotel is arranged over 45 floors


  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Train station pickup *


  • Self parking (limited) *

  • Car charging station

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 60666
  • Conference space size (meters) - 5636
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

  • The Portman Ritz-Carlton, Shanghai is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.

The Portman Ritz-Carlton, Shanghai, Shanghai’s small print

Also known as

  • Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 180 per night

Rollaway beds are available for CNY 408net for non club access room & 699.6net for club access room per night

Buffet breakfast is offered for an extra charge of CNY 273.7 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Portman Ritz-Carlton, Shanghai, Shanghai


  • In Jing'an
  • Jing An Temple - 11 min walk
  • Jade Buddha Temple - 27 min walk
  • French Concession - 29 min walk
  • People's Square - 33 min walk
  • Shanghai Museum - 34 min walk
  • Nanjing Road Shopping District - 40 min walk
  • Xintiandi - 40 min walk

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 22 min drive
  • Shanghai (PVG-Pudong Intl.) - 45 min drive
  • Shanghai Railway Station - 13 min drive
  • Shanghai South Railway Station - 23 min drive
  • Shanghai Hongqiao Railway Station - 28 min drive
  • Jing'an Temple Station - 9 min walk
  • West Nanjing Road Station - 15 min walk
  • Self parking (surcharge)
  • Limited parking
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Very Good 8.4 From 166 reviews

The Portman Ritz-Carlton, Shanghai, Shanghai
Thank You Very Much
Thank you very much!
A Traveler, us1 night trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Great first visit to Shanghai from USA
Hotel is excellent from the perspective of a westerner visiting China for the first time. You get so much more value for the price than in the USA. Additionally the front desk and concierge speak English very well. There also many western style places to eat in the surrounding mall such as Starbucks, Baker&Spice, and others. Lastly there is a supermarket under the surrounding mall as well to stock up on cheap food and snacks.
A Traveler, us5 night business trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Very Good8.0
Good value
The Portman Ritz-Carlton is not the most impressive of the Ritz-Carlton line nor is it the nicest hotel at which I've stayed in Shanghai, but it is an excellent value. The hotel gets high marks for its first rate gym and spa facilities. The room was in excellent condition but lacking some of the high-end amenities that other five-star hotels provide (no wall switch or ipad to operate the drapes, etc). Most notably missing was a real coffee maker; only instant coffee packets are provided. On the whole, I prefer the Fairmont Peace Hotel or the Waldorf Astoria on the Bund, but the Portman Ritz-Carlton offers a very comfortable stay at a good value on West Nanjing Rd.
Philip, us4 night business trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Perfect location and service, ordinary facility.
The location is wonderful, really couldn't be better. Service and staffs were also ideal. However, the bathtub cannot function smoothly, and the shower stopped providing water for a few minutes on 3 am, hope these were rare cases.
Xianwu, us3 night business trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Old, service was not good and not up to the Ritz standard at all.
Aman, us3 night business trip

See all reviews

The Portman Ritz-Carlton, Shanghai, Shanghai

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