Skip to main content.
All hotels in Shanghai, China
1 room, 2 adults

The Portman Ritz-Carlton, Shanghai, Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Shanghai Centre1376 Nanjing Xi Lu, ShanghaiShanghai200040China

Luxury hotel with outdoor pool, connected to the convention center, near Jing'an Temple
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
Location
Great location
Food
Delicious food
Service
Fantastic service
Value for money
Fairly good value for money
247See all 247 Hotels.com reviews
From 2,741 reviewsTripAdvisor Traveller Rating

The Portman Ritz-Carlton, Shanghai, Shanghai

from $159
  • Deluxe Room, City View (Club)
  • Premier Suite, 1 Bedroom, City View
  • Room, View (Shanghai Room, Skyline View)
  • Deluxe Room
  • Premier Suite (Club)
  • Business Studio (Club)
  • Room, View (Shanghai Skyline)
  • Club Room, City View
  • Premier Room, 1 King Bed, City View (Shanghai)

What’s around The Portman Ritz-Carlton, Shanghai, Shanghai

Landmarks

  • In Jing'an
  • Nanjing Road Shopping District - 40 min walk
  • People's Square - 41 min walk
  • Zhongshan Park - 45 min walk
  • West Nanjing Road - 1 min walk
  • Shanghai Centre - 1 min walk
  • Jing An Kerry Centre - 3 min walk
  • Plaza 66 - 6 min walk

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 25 min drive
  • Shanghai (PVG-Pudong Intl.) - 51 min drive
  • Shanghai Railway Station - 16 min drive
  • Shanghai South Railway Station - 26 min drive
  • Shanghai Hongqiao Railway Station - 34 min drive
  • Jing'an Temple Station - 8 min walk
  • West Nanjing Road Station - 14 min walk
  • Changping Road Station - 19 min walk
  • Self parking (surcharge)
  • Limited parking
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 593 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station shuttle *

Parking

  • Self parking (limited) *

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 60666
  • Conference space size (meters) - 5636
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Portman Ritz-Carlton, Shanghai, Shanghai’s small print

Also known as

  • Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 180 per night

Buffet breakfast is offered for an extra charge of CNY 274 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 247 reviews

The Portman Ritz-Carlton, Shanghai, Shanghai
Exceptional10.0
A Ritzy stay.
I recently spent five nights in October. It was a special occasion being an all girls trip (just the two) celebrating mum's 80th. A special thank you to Joselle and her team for making our stay memorable. Making it a special occasion. It was a lovely gesture for mum. We loved the location as it was just next to a few restaurants and so was perfect for the times we wanted some place nearby. Housekeeping did a great job cleaning the room carpet after we lodged a complaint regarding a stain. Special mention to Maggie, Carolyn and Anna. Also to young Ezreal of concierge for going out of his way to ensure we got our taxi to the airport. It's people and service like this that would make me want to return in the future.
Adeline, us5 night trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Exceptional10.0
Lounge access is a must!
I received excellent care and service from each member of staff at the hotel. Leo made my stay very easy because he extended my lounge access right until my car took me to the airport that night. I will be staying at this hotel again on my next trip to Shanghai! Every penny paid is given back to you in the form of superb service and caring staff.
Catrillia, us1 night trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Exceptional10.0
Home away from home
This is my 6th time there in 3 years Always a good experience. Only thing missing was Nick’s friendly smile. He was a bellhop who had been there forever who has now retired.
Kelly, us7 night trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Exceptional10.0
Great place if you need anything.
We stayed here before and love the location. Impossible to find a trash can on the property, especially at the main entrance. This was frustrating. Good value for the money. In need of some TLC as molding inside the shower needs repair. Carpet in the hallway smells musty and towels are getting miles on them (lost their fluff). Staff is friendly enough and try hard to please. Fast room service and always a smile at the front desk. Gym is a bit dated but good. Didn't experience spa or pool. Room is big enough, comfortable and always cleaned and well stocked. Much better than other 5 Star properties in the area.
David, us3 night trip
The Portman Ritz-Carlton, Shanghai, Shanghai
Exceptional10.0
Outstanding
This is a luxurious hotel. Can't say much more than that. The staff is especially helpful. They position an employee near the elevator to give you any assistance you need. This would be the person to ask for help rather than the concierge. I found that the latter wasn't very helpful and her English was much weaker. Couple of very minor downsides. A hotel that large hotel like this should have multiple eating venues, and this one doesn't. Watch out for the breakfast buffet. It's very good but costs about $44 USD per person.
Don, us1 night trip

See all reviews

The Portman Ritz-Carlton, Shanghai, Shanghai

Is the description of this hotel not correct? Tell us