Alatau Hotel

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Indoor pool
Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Comfort Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Alatau Hotel

Alatau Hotel

3.5 star property
3.5-star hotel in Nur-Sultan with spa and indoor pool

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Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Spa
Map
Zhaidarman per. 3, Nur-Sultan, 020000
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Dressing gowns
  • Free self-parking

Choose dates to view prices

About this area

What's nearby

  • In Almaty District

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 29 min drive
  • Astana Railway Station - 27 min drive
  • Airport shuttle (surcharge)

About this property

Alatau Hotel

3.5-star hotel in the heart of Almaty District
You can look forward to free cooked-to-order breakfast, a round-trip airport shuttle and a coffee shop/cafe at Alatau Hotel. Take some time to relax at the on-site spa. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Smoke-free property and a 24-hour front desk
Room features
All guest rooms at Alatau Hotel offer thoughtful touches, such as Laptop workspace and dressing gowns, as well as amenities, such as complimentary wireless Internet access and complimentary bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, Russian

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast on weekday mornings 7:00 AM–11:00 AM
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • An indoor pool
  • Full-service spa
  • 24-hour pool access

Languages

  • English
  • Russian

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Alatau – This café specialises in local and international cuisine and only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 3500 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards, debit cards and cash.

Also known as

Alatau Hotel Hotel
Alatau Hotel Nur-Sultan
Alatau Hotel Hotel Nur-Sultan

Frequently asked questions

Does Alatau Hotel offer free cancellation for a full refund?
Yes, Alatau Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alatau Hotel?
Yes, there's an indoor pool. Guests have 24-hour pool access.
Are pets allowed at Alatau Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Alatau Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Alatau Hotel?
Yes, an airport shuttle is available. The charge is KZT 3500 per vehicle one-way.
What are the check-in and check-out times at Alatau Hotel?
You can check in from 2:00 PM - 11:00 PM. There's a 50% charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Alatau Hotel and nearby?
Alatau Hotel has a spa and an indoor pool.
Are there restaurants at or near Alatau Hotel?
Yes. Nearby restaurants include Booblic (7-min walk), Dragon Chinese Cuisine (7-min walk) and Gauchos (11-min walk).
What's the area around Alatau Hotel like?
Alatau Hotel is a short 7-minute walk from Schoolchildren's Palace and 18 minutes' walk from The US Embassy and the Consulate in Kazakhstan.

Overall score and ratings

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