All hotels in Franklin, Tennessee, United States of America
1 room, 2 adults
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Comfort Inn, Franklin

2.5 stars2.5 stars
4202 Franklin Commons CourtFranklinTN37067United States of America, 855-239-9246
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Good3.6 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Pool
Ordinary pool
238See all 238 Hotels.com reviews
From 630 reviewsTripAdvisor Traveller Rating

Comfort Inn, Franklin

Hotel Info: 855-239-9246

from $99
  • One King Bed, Non-Smoking
  • One King Bed Nonsmoking
  • Standard Room, 1 King Bed, Non Smoking
  • One King Accessible Nonsmoking
  • Two Queen Beds Nonsmoking
  • One King Bed Studio Suite Nonsmoking
  • Room, 1 King Bed, Non Smoking
  • Standard Room
  • One King Bed Jacuzzi Nonsmoking
  • Suite, One King Bed, Non-Smoking
  • One King Bed Smoking
  • Room, 1 King Bed, Non Smoking
  • One King Bed, Non-Smoking, Accessible
  • Two Queen Beds, Non-Smoking
  • Executive, One King Bed, Non-Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Hot Tub
  • One Queen Bed Nonsmoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Restrictions apply *

  • Pets allowed *

  • Up to 50 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Baymont Inn Franklin TN
  • Baymont Inn TN Hotel
  • Baymont Inn TN Hotel Franklin
  • Baymont Franklin TN
  • Comfort Inn Hotel Franklin
  • Comfort Inn Franklin

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 30 per night

Optional extras

Rollaway beds are available for USD 30 per night

Pets are allowed for an extra charge of USD 30 per pet, per night

In the hotel

Food and drink
  • Free full breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Comfort Inn, Franklin’s small print

Also known as

  • Baymont Inn Franklin TN
  • Baymont Inn TN Hotel
  • Baymont Inn TN Hotel Franklin
  • Baymont Franklin TN
  • Comfort Inn Hotel Franklin
  • Comfort Inn Franklin

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 30 per night

Optional extras

Rollaway beds are available for USD 30 per night

Pets are allowed for an extra charge of USD 30 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 238 reviews

Comfort Inn, Franklin
Excellent4.0 / 5
Was not able to get into our room until 3:00 pm check in! Would have appreciated some lee way here. Otherwise Hotel was clean, staff friendly, breakfast was very good and would stay again if trip is planned to this area
3 night romance trip
Comfort Inn, Franklin
Outstanding5.0 / 5
Definitely worth the stay!
I was a little hesitant after reading previous reviews, but I had a great experience! The staff was courteous. The room (including bathroom) was clean, updated, and comfortable. While I didn't eat the breakfast, I was impressed with the selection. It was a full, hot breakfast. Despite a large crowd at breakfast, all the food was fresh and empty items were quickly replenished.
1 night romance trip
Comfort Inn, Franklin
Excellent4.0 / 5
Clean, but...
Let me start by saying: the hotel is clean. Very clean. All the common areas (lobby, breakfast area, pool, etc.) are modern and clean. The room itself was also clean, and very comfortable. BUT... the room was also very, very run-down, in particular, the bathroom. The toilet paper holder gouged my leg twice as I walked by, as it's hanging off the wall, not properly anchored anymore. There are several (poorly done) drywall patches in the bathroom, too, and overall, it just desperately needs to be remodeled.The rest of the room was nice -- newer carpet and furniture, comfy bed -- but the bathroom is scary.
3 night family trip
Comfort Inn, Franklin
Fair2.0 / 5
Check in-play Guess the Smell !!!! Broke & dirty
Very professional and friendly staff. That is it for the positives. Room was is poor condition. Room was relatively clean where visible but we put some things on top of a cabinet and found it FILTHY when we took it down. Hallway smelled of sewage from some room I assume. Room A/C put out foul odor. Plumbing leaked all over everything on the bath counter. Toilet was leaking out on to the floor. One of the room AC wall plugs had no cover with bare connections open to room occupants. TWO of the three lamps had broken bulbs. The room reminded me of housing units is Russia. Free breakfast open for 3 hours. Several items were out after first hour and staff said there would be no more until a supply truck arrived the next day. I should have been suspicious when the little envelop our keys came in at the front desk was filthy and had been erased and the room number written again in pencil after many re-uses. Granted, that is a minor thing, but a hint of what was to come. The staffs response to requests was the only positive. I am betting corporate sees this place as a money maker, since they are spending NOTHING in upkeep. This will be our last Comfort Inn stay.
2 night family trip
Comfort Inn, Franklin
Good3.0 / 5
Not well taken care of
Overall, this was a good hotel for the cost however, there were some not so great things. 1) The pool didn't open until 8am. I expected this was due to required cleaning that would take place each morning however, the pool was super dirty when we went at 8am. There were huge chunks of hair in the pool as if some girls had pulled eachother's hair the night before. There was also a few trash items on the floor and it had clearly not been swept. The towels also had not been refilled and there were only two towels available at 8am. 2) Breakfast was great but not stocked the entire time. I went at 9am (it closed at 9:30) and there were two muffins left- no bagels or any other bread. The case was empty and had not been refilled. They were out of almost everything despite there still being quite a bit of time left for breakfast. 3) When we first checked into our room there were only two towels in the bathroom. The towels were not stocked. Overall, it was okay, but these are three things I was disappointed about.
2 night family trip

See all reviews

Comfort Inn, Franklin

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