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Excelsior Palace Hotel, Rapallo

5-star5 stars
Via San Michele Di Pagana 8RapalloGE16035Italy

Rapallo beachfront hotel with 2 restaurants, spa
  • Free buffet breakfast, free WiFi, and free parking
Fantastic service
Tasty breakfast
Great location
Wellness Area
Wellness & sports facilities could be improved
246See all 246 reviews
From 1,600 reviewsTripAdvisor Traveller Rating

Excelsior Palace Hotel, Rapallo

from $101
  • Classic Room
  • Superior Room
  • Junior Suite
  • Classic Double Room Single Use
  • Superior Double Room Single Use
  • Exclusive Double Room, Sea View
  • Suite, Sea View
  • Classic Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 7 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
Cribs are available free of charge for children up to 3 years old.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 8 kg)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Train station pickup *


  • Free self parking (limited)

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Beach umbrellas
  • Pool sun loungers
  • Health club
  • Spa tub
  • Beach towels
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 6997
  • Conference space size (meters) - 650
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 2
  • Year Built 1901
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Excelsior Palace Hotel Wellness Center is a full-service spa, with 5 massage treatment rooms, offering an extensive menu of body and beauty treatments for men and women (surcharges apply). Treatments can be chosen à la carte or as part of programs lasting up to 6 days. A spa café and spa tub are available. At the Beach Club, an open air gazebo on the terrace is open for massages. Advanced reservations are required for all spa services, so plan ahead.


Ristorante Lord Byron - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Eden Roc Lounge Rest. - This beachfront seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open select days.

Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered.

Sporting Bar - This poolside bar serves lunch and light fare. A children's menu is available.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Excelsior Palace Hotel, Rapallo’s small print

Also known as

  • Excelsior Palace
  • Excelsior Palace Hotel
  • Excelsior Palace Hotel Rapallo
  • Excelsior Palace Rapallo
  • Hotel Excelsior Palace


Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed). For more details, please contact the property using the number provided on the booking confirmation email.
Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

Valet parking costs EUR 16 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 10-25 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Excelsior Palace Hotel, Rapallo


  • On the waterfront
  • San Michele di Pagana - 8 min walk
  • Marina di Rapallo - 11 min walk
  • Basilica of Sts. Gervasius and Protasius - 14 min walk
  • Porta delle Saline - 14 min walk
  • Castello di Punta Pagana - 14 min walk
  • Castle-on-the-Sea - 16 min walk
  • Circolo Golf e Tennis Rapallo - 26 min walk

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 30 min drive
  • Rapallo Station - 16 min walk
  • Santa Margherita Ligure Station - 26 min walk
  • Zoagli Station - 13 min drive
  • Free self parking
  • Valet parking (surcharge)
  • Limited parking
  • Train station pick-up (surcharge)

Recent reviews

Superb 9.2 From 246 reviews

Excelsior Palace Hotel, Rapallo
I don’t think, I’ll be back !!!!
2018 5 star, um maybe 2001 5 star, staff was nice pool was decent I have mixed feelings the room was nice but we found hair in the tub, the towels were stacked in one corner I feel like it could have been better, also paid for 3 nights left on the second, they would not refund us anything for the night we didn’t use... we drove to Milan and stayed at the four season after that, now that’s a five star hotel .........:)
Charles, us3 night trip
Excelsior Palace Hotel, Rapallo
Luxurious hotel for a reasonnable price
Very comfortable bed, lovely decoration, great breakfast overlooking the sea. Very clean spa, but tiny sauna (only for 2 people at a time), and very small indoor pool.
Beatrice, us5 night trip
Excelsior Palace Hotel, Rapallo
Great views & gracious staff
Great spot to visit Portofino but not be stuck way out there, Nice location on Rapallo with sightseeing and pretty seaside walks, great views.
Chris, us2 night romance trip
Excelsior Palace Hotel, Rapallo
Splendid hotel and service!! Will revisit soon
Was perfect as always!!!! Will come again soon
Ksenia, us2 night romance trip
Excelsior Palace Hotel, Rapallo
Excellent hotel overlooking Rapallo
This hotel is absolutely fantastic. The view is great, the location is great (only a ten-minute walk into the center of Rapallo), and the staff is excellent. I guess the only complaint I can make is that the pool water was a little too cold. But I highly recommend this hotel.
Kerry, us4 night family trip

See all reviews

Excelsior Palace Hotel, Rapallo

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