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Hacienda San Jose, A Luxury Collection Hotel, San Jose

Photo gallery for Hacienda San Jose, A Luxury Collection Hotel, San Jose

Property amenity
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Presidential Suite, 1 King Bed, Non Smoking, Private Pool (Casa del Patron) | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hacienda San Jose, A Luxury Collection Hotel, San Jose

Hacienda San Jose, A Luxury Collection Hotel, San Jose

5.0 star property
Luxury hotel in Cacalchén with outdoor pool and restaurant

9.6/10 Exceptional

92 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
The price is €263
Price available on 11/12/2022
Map
Km 30 Carretera Tixkokob-tekanto, Cacalchén, YUC, 97800
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Spa tub
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Mérida Cathedral - 64 min drive
  • Plaza Altabrisa - 65 min drive
  • U.S. Consulate Merida - 68 min drive
  • La Isla Mérida Cabo Norte - 64 min drive
  • Paseo de Montejo - 71 min drive
  • Yucatán Siglo XXI Convention Center - 68 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 70 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Dona Evelia Huevos Motulenos - 17 min drive
  • Mercado 20 de Noviembre - 18 min drive

About this property

Hacienda San Jose, A Luxury Collection Hotel, San Jose

A great choice for a stay in Cacalchén, Hacienda San Jose, A Luxury Collection Hotel, San Jose features an airport shuttle. Guests can indulge in massages, facials or body treatments, and grab a bite to eat at Hacienda San Jose, which serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a hot tub are other highlights at this luxurious hotel. Fellow travellers like the helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, up to 22 lbs)*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Hiking/biking trails

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Spa services
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar in bath
  • No lift (single-level property)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Hacienda San Jose – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 5 per cent

Optional extras

  • Breakfast costs between MXN 900 and MXN 1800 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 601.96 per night

Pets

  • Pets are allowed for an extra charge of MXN 1000 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Hacienda San Jose Luxury Collection Hotel Tixkokob
Hacienda San Jose Luxury Collection Hotel
Hacienda San Jose Luxury Collection Tixkokob
Hacienda San Jose Luxury Collection
Hacienda San Jose Luxury Collection Hotel San Jose Tixkokob
Hacienda San Jose Luxury Collection Hotel San Jose Cacalchén
Hacienda San Jose Luxury Collection San Jose Cacalchén
Hacienda San Jose, A Luxury Collection Hotel, San Jose Hotel
Hacienda San Jose, A Luxury Collection Hotel, San Jose Cacalchén

Frequently asked questions

Does Hacienda San Jose, A Luxury Collection Hotel, San Jose offer free cancellation for a full refund?
Yes, Hacienda San Jose, A Luxury Collection Hotel, San Jose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hacienda San Jose, A Luxury Collection Hotel, San Jose?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hacienda San Jose, A Luxury Collection Hotel, San Jose?
Yes, there's an outdoor pool.
Are pets allowed at Hacienda San Jose, A Luxury Collection Hotel, San Jose?
Yes, cats and dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 1000 per pet, per stay.
Is parking offered on site at Hacienda San Jose, A Luxury Collection Hotel, San Jose?
Yes, there's free self parking.
Is an airport shuttle service offered by Hacienda San Jose, A Luxury Collection Hotel, San Jose?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hacienda San Jose, A Luxury Collection Hotel, San Jose?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Hacienda San Jose, A Luxury Collection Hotel, San Jose and nearby?
Have fun during the warmer months with activities such as hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hacienda San Jose, A Luxury Collection Hotel, San Jose also has spa services and a garden.
Are there restaurants at or near Hacienda San Jose, A Luxury Collection Hotel, San Jose?
Yes, Hacienda San Jose offers international cuisine. Nearby restaurants include Dona Evelia Huevos Motulenos (6.1 mi) and Mercado 20 de Noviembre (6.3 mi).

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Wonderful Hotel!!!
Excellent hotel and installations. Great for couples. If you plan to make some visits around the place, you will need your own transportation. It's far from everywhere
3-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Rustic and relaxing getaway. Staff was very helpful and friendly. Loved the meals.
Monica, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect spot for R&R!
Brent, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience.
Cesar, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lies
The staff and food first night amazing second night was awful!!!!! The pictures are edited beyong belief
Jessica, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Guillermo, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Peaceful stay in nature
Peaceful place in the nature, singing birds and giant trees were amazing. Food was excellent and the rooms are very authentic. Spa could be less expensive though.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hacienda!
We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my favorite! The staff is amazingly friendly, food was delicious, the nature tour was great, grounds are beautiful, and the room was very comfortable. I wish we had stayed longer. We were there with two adults and our three kids: 12, 2.5, and <1 year old.
Julie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hacienda San José de Chulo is much more than an hotel, it is an ancestral place where nature's elements combine with outstanding people living to makes happy and pleasantly everyone visiting them. Certainly I appreciate Felipe, Miguel, Alberto, Diana and all of the incredibly staff members who made us feel in a paradise.
Hugo Alfonso, 3-night family trip
Verified Expedia guest review