All hotels in Chiba, Japan
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel New Otani Makuhari, Chiba

4 stars
2-120-3 Hibino, Mihama-kuChibaChiba-ken286-0107Japan, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.4 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness
Wellness & sports facilities could be improved
72See all 72 Hotels.com reviews
From 361 reviewsTripAdvisor Traveller Rating

Hotel New Otani Makuhari, Chiba

Hotel Info: 866-539-8117

from $109
  • Standard Double, Non-Smoking
  • Standard Twin, Non-Smoking
  • Late check-in(18:00) Run of the House, Smoking
  • Standard Single Room, 2 Bedrooms
  • Moderate Double Non Smoking
  • Standard Room, Smoking
  • Standard Twin, Smoking
  • Standard Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Superior Twin Room, Smoking
  • Standard Twin City View, Non Smoking
  • Moderate Triple Non Smoking
  • Moderate Twin, Non-Smoking
  • Moderate Triple Smoking
  • Late check-in(18:00) Run of the House
  • Suite Bay View Smoking
  • Moderate Twin, Smoking
  • Superior Double Room, Non Smoking
  • Superior Double Room, Smoking
  • Superior Corner Twin Room Non Smoking
  • Triple Room, 3 Bedrooms
  • Superior Corner Twin Room Smoking
  • Superior Corner Double Room Non Smoking
  • Superior Corner Double Room Smoking
  • Superior Corner Triple Room Non Smoking
  • Superior Corner Triple Room Smoking
  • Superior Corner Quadruple Room Non Smoking
  • Junior Suite Twin Non Smoking
  • Junior Suite Double Non Smoking
  • Ocean Suite, Non-smoking
  • Superior Suite Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 418 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

  • Restrictions apply *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free theme park shuttle

Also known as

  • Hotel Makuhari
  • Otani Makuhari
  • New Otani Makuhari Chiba
  • Hotel New Otani Makuhari
  • Hotel Otani Makuhari
  • Makuhari Hotel
  • Makuhari New Otani
  • Makuhari New Otani Hotel
  • New Otani Hotel Makuhari
  • New Otani Makuhari
  • New Otani Makuhari Hotel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Facility access costs JPY 5400 per person. Facilities include fitness facilities, a sauna, a spa tub, and a swimming pool.

Rollaway beds are available for JPY 5000 per night

Buffet breakfast is offered for an extra charge of JPY 3600 for adults and JPY 2138 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Indoor tennis court
  • Full-service spa
  • Spa tub
  • Bicycle rentals on site
  • Outdoor pool
  • Outdoor tennis court
  • Steam room
  • Children's pool
  • Sauna
Working away
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Dining

SATSUKI - This restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Taikan En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Senbazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Isshin - This restaurant specializes in sushi and serves lunch and dinner. Open daily.

Keyaki - Overlooking the ocean, this steakhouse specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Hotel New Otani Makuhari, Chiba’s small print

Also known as

  • Hotel Makuhari
  • Otani Makuhari
  • New Otani Makuhari Chiba
  • Hotel New Otani Makuhari
  • Hotel Otani Makuhari
  • Makuhari Hotel
  • Makuhari New Otani
  • Makuhari New Otani Hotel
  • New Otani Hotel Makuhari
  • New Otani Makuhari
  • New Otani Makuhari Hotel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Facility access costs JPY 5400 per person. Facilities include fitness facilities, a sauna, a spa tub, and a swimming pool.

Rollaway beds are available for JPY 5000 per night

Buffet breakfast is offered for an extra charge of JPY 3600 for adults and JPY 2138 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 72 reviews

Hotel New Otani Makuhari, Chiba
Outstanding5.0 / 5
Great hotel, but bring a power strip!
Excellent hotel - but almost impossible to find outlets for computers and phone chargers.
1 night business trip
Hotel New Otani Makuhari, Chiba
Excellent4.0 / 5
Old hotel - well maintained
Old hotel, well maintained. They don't have key Fobs, they literally give you a key to unlock your room. Purple carpet. Probably was a great place in 80s. Service was nice
1 night business trip
Hotel New Otani Makuhari, Chiba
Excellent4.0 / 5
Great hotel
Our stay was great. Bed was a little too firm for my wife, I liked it. Great location near malls, the sea, great food, an amazing little cafe with croissants and good coffee. You have to pay for coffee in the room which was a negative for the price.
5 night romance trip
Hotel New Otani Makuhari, Chiba
Excellent4.0 / 5
New Otani Delivers (for the most part!)
I stayed at New Otani for 3 nights to attend a conference at Messe. Despite some negative reviews, I was pleasantly surprised. My partner was with me and we got a free upgrade (still not sure why) to a really nice suite and the staff couldn't have been nicer or more helpful. Only complaint is that 'extras' add up quickly. You have to pay for wi-fi (reasonable, but still...) and the fitness center/spa is quite steep consider room cost. Other than that, would recommend for a short stay, especially if needing to be at Messe. Very easy walk.
3 night business trip
Hotel New Otani Makuhari, Chiba
Outstanding5.0 / 5
Great place to stay for events at Makuhari Messe
Very comfortable and convenient to Makuhari Messe. Only minor complaint was lack of easily accessable AC outlets.
3 night business trip

See all reviews

Hotel New Otani Makuhari, Chiba

Is the description of this hotel not correct? Tell us