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1 room, 2 adults
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Mainstay Suites, Alcoa

2.5 stars2.5 stars
361 Fountain View CirAlcoaTN37701United States of America, 800-491-6126
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Breakfast
Tasty breakfast
100See all 100 Hotels.com reviews
From 176 reviewsTripAdvisor Traveller Rating

Mainstay Suites, Alcoa

Hotel Info: 866-539-8117

from $69
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking
  • Suite, 1 Queen Bed, Smoking
  • Suite, 1 Queen Bed with Sofabed, Accessible, Non Smoking
  • Suite, 1 Queen Bed with Sofabed, Non Smoking
  • Suite, Non Smoking
  • Suite, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 5 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

  • Extended parking

Other information

  • Smoke-free property

Also known as

  • Mainstay Suites Alcoa
  • Mainstay Suites Hotel Alcoa

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

In the hotel

Food and drink
  • Free full breakfast
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 600
  • Conference space size (meters) - 56
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided
  • In-room safe

Mainstay Suites, Alcoa’s small print

Also known as

  • Mainstay Suites Alcoa
  • Mainstay Suites Hotel Alcoa

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 100 reviews

Mainstay Suites, Alcoa
Poor1.0 / 5
The room's TV, Internet, didn't work. Air Conditioner would not cool below 72 degrees. The evening I checked in, I was told that the TV and internet were out due to the local weather (rain). Next morning when I told the front desk that in addition, the AC was not cooling below 72, all she said was, "I'm sorry to hear that". I only wondered how they got such a high rating on T.A.. Would never stay there, or in any of their hotels again.
1 night business trip
Mainstay Suites, Alcoa
Outstanding5.0 / 5
Some rules ARE NOT made to be broken.
Overall everything was excellent. The only issue we had was another guest decided they had to smoke in their room and the you could smell the cigarette in the hall outside our door. I am a smoker but my husband does not smoke and I do not smoke inside anywhere, even in our home and vehicles. I spoke with the attendant that was working and she came up and tried to find where the odor was coming from. Due to the fact that she could not invade on someone's privacy she didn't find the guest that was smoking.
1 night family trip
Mainstay Suites, Alcoa
Excellent4.0 / 5
The bed was comfortable. Olga was nice and made the check in process super quick and easy. Breakfast was decent. Overall I enjoyed my stay.
2 night trip
Mainstay Suites, Alcoa
Good3.0 / 5
Mostly disappointing
Friendly staff and clean room. Bed was very uncomfortable. AC was very loud
1 night romance trip
Mainstay Suites, Alcoa
Outstanding5.0 / 5
Great place!
Everything was clean, the front desk staff were friendly. Several restaurants in the parking lot so you can walk off dinner. Only problem was ice maker in freezer didn't work but went down to the first floor and got some.
2 night family trip

See all reviews

Mainstay Suites, Alcoa

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