All hotels in Alcoa, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Mainstay Suites, Alcoa

2.5 stars2.5 stars
361 Fountain View CirAlcoaTN37701United States of America, 866-209-9122
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.0 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Breakfast
Tasty breakfast
94See all 94 Hotels.com reviews
From 170 reviewsTripAdvisor Traveller Rating

Mainstay Suites, Alcoa

Hotel Info: 866-209-9122

from $64
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking
  • Suite, 1 Queen Bed, Smoking
  • Suite, 1 Queen Bed with Sofabed, Accessible, Non Smoking
  • Suite, 1 Queen Bed with Sofabed, Non Smoking
  • Suite, Non Smoking
  • Suite, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

  • Extended parking

Other information

  • Smoke-free property

Also known as

  • Mainstay Suites Alcoa
  • Mainstay Suites Hotel Alcoa

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

In the hotel

Food and drink
  • Free full breakfast
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 600
  • Conference space size (meters) - 56
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided
  • In-room safe

Mainstay Suites, Alcoa’s small print

Also known as

  • Mainstay Suites Alcoa
  • Mainstay Suites Hotel Alcoa

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 94 reviews

Mainstay Suites, Alcoa
Good3.0 / 5
You get what you pay for
They charged us several times. Fixed it but it takes up to 7 days for it to come off our card. Went to take a shower and the water kept going cold. Tried to blow dry my hair and the dryer went out. The people next to us had a dog that kept yapping. We stayed 3 dyas and they didnt clean the room once. It was just an all around bad experience.
3 night family trip
Mainstay Suites, Alcoa
Outstanding5.0 / 5
Super Bowl
Better than places I've paid more to stay at.
1 night trip with friends
Mainstay Suites, Alcoa
Good3.0 / 5
Great staff, but inside is dated, smelly disrepair
The good: Great staff, always polite and helpful. The bad: The worst thing was the Internet access, especially in the evening.. Constantly timing out due to limited bandwidth and too many users. I had a difficult time responding to business emails because the service was so unreliable. The outside of the building looks great, but the inside is old, smelly, and not well maintained. The two "office chairs" in the room were both beat up and sloppy. The plumbing was old and not in good repair (in particular the tub). The refrigerator was beat up on the outside. The entire inside, especially the hallways, reeked of cigarette smoke even though it is a smoke-free hotel (apparently it used to not be smoke-free) It was a great price, but I doubt I'd stay here again at any price.
5 night business trip
Mainstay Suites, Alcoa
Outstanding5.0 / 5
Not extravagant; however, very accommodating.
Traveled from Western NC for a basketball game in Knoxville. Initially had issues with the check in process as both of our debit cards would not accept as we were out of town. Eventually we were able to get into our room and it did not take to long. The lobby was nice but did not seem too inviting. Once we got to the room we were glad we booked this room. The room was layed out very nicely, almost as if it was a small studio apartment ( kitchen, stove, dishes, and even a dishwasher.) the bed was not the most comfortable but it sufficed for one night. The over atmosphere felt like it could be a more long term room. Local restaurants were a bit of a drive; however, there is a Texas roadhouse, o Charleys, and a Mexican restaurant in walking distance. I would recommend this hotel to anyone who is in the Knoxville, Alcoa, or Maryville area looking for a place to stay for a good value.
1 night business trip
Mainstay Suites, Alcoa
Fair2.0 / 5
Choose a Different Hotel.
Overall condition of the hotel is poor. Room was not very clean. Glad it was a short stay.
1 night business trip

See all reviews

Mainstay Suites, Alcoa

Is the description of this hotel not correct? Tell us