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Mainstay Suites, Alcoa

2.5 stars2.5 stars
361 Fountain View CirAlcoaTN37701United States of America, 800-491-6126
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Excellent4.0 / 5
Location
Great location
Value for money
Best value for money
Breakfast
Tasty breakfast
Comfort
Comfortable
101See all 101 Hotels.com reviews
From 177 reviewsTripAdvisor Traveller Rating

Mainstay Suites, Alcoa

Hotel Info: 866-539-8117

from $79
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking
  • Suite, 1 Queen Bed, Smoking
  • Suite, 1 Queen Bed with Sofabed, Accessible, Non Smoking
  • Suite, 1 Queen Bed with Sofabed, Non Smoking
  • Suite, Non Smoking
  • Suite, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 5 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

  • Extended parking

Other information

  • Smoke-free property

Also known as

  • Mainstay Suites Alcoa
  • Mainstay Suites Hotel Alcoa

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

In the hotel

Food and drink
  • Free full breakfast
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 600
  • Conference space size (meters) - 56
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided
  • In-room safe

Mainstay Suites, Alcoa’s small print

Also known as

  • Mainstay Suites Alcoa
  • Mainstay Suites Hotel Alcoa

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mainstay Suites, Alcoa

Landmarks

  • Heart of Alcoa
  • Capitol Theatre (2.7 mi / 4.3 km)
  • Maryville College (2.7 mi / 4.4 km)
  • Blount County Historical Museum (3 mi / 4.9 km)
  • Cades Cove Museum (3.1 mi / 5 km)
  • Foothills Mall (3.6 mi / 5.8 km)

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) 6-min drive
  • Free self parking
  • Extended parking
  • Free airport shuttle

Recent reviews

Excellent 4.0 /5 from 101 reviews

Mainstay Suites, Alcoa
Outstanding5.0 / 5
Affordable and clean
My wife and i stayed here for 3 nights. The hotel is clean and basic, the staff were polite. We chose this hotel because it was close to where we needed to be and it was more affordable than other hotels near by. The breakfast was a typical chain hotel breakfast-waffles, eggs, bacon, sausage, bagels, fruit, yogurt, assorted cereals, juice and coffee. It was fast and enough to start the day. The room was very clean, smelled nice and was well stocked with essentials. The a.c. worked great and the bed was very comfortable. The kitchenette and full size fridge were wonderful. We had no issues getting extra towels or pillows. We didn't get The chance to swim in the pool, but it looked well maintained. The house keepers were friendly and accommodating. Front desk staff were knowledgeable and their customer service was exceptional. We would stay here again! Yes, the other reviews stating the hotel is dated is true. But dated did not mean dirty! I have not been paid to write. I wrote a review because I felt other travelers would appreciate an honest review. Please consider this hotel, we weren't disappointed! We were very impressed!
3 night romance trip
Mainstay Suites, Alcoa
Excellent4.0 / 5
Great hotel for the price!
Check-in was easy, room was very clean and in very good condition. The refrigerator had an automatic ice maker that really worked well. Breakfast was quite good - not a continental breakfast buffet, rather eggs, bacon, sausage, fried steak bites, country gravy, grits, hash browns and an assortment of pastries. I will stay at Mainstay Suites again after this experience.
2 night trip with friends
Mainstay Suites, Alcoa
Excellent4.0 / 5
Nice clean room near TYS airport. Comfortable bed.
1 night romance trip
Mainstay Suites, Alcoa
Poor1.0 / 5
The room's TV, Internet, didn't work. Air Conditioner would not cool below 72 degrees. The evening I checked in, I was told that the TV and internet were out due to the local weather (rain). Next morning when I told the front desk that in addition, the AC was not cooling below 72, all she said was, "I'm sorry to hear that". I only wondered how they got such a high rating on T.A.. Would never stay there, or in any of their hotels again.
1 night business trip
Mainstay Suites, Alcoa
Outstanding5.0 / 5
Some rules ARE NOT made to be broken.
Overall everything was excellent. The only issue we had was another guest decided they had to smoke in their room and the you could smell the cigarette in the hall outside our door. I am a smoker but my husband does not smoke and I do not smoke inside anywhere, even in our home and vehicles. I spoke with the attendant that was working and she came up and tried to find where the odor was coming from. Due to the fact that she could not invade on someone's privacy she didn't find the guest that was smoking.
1 night family trip

See all reviews

Mainstay Suites, Alcoa

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