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Arena Boutique Hotel Kuala Terengganu

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Exterior
Superior Family-3 Room | Desk, soundproofing, iron/ironing board, bed sheets
Superior Twin | Desk, soundproofing, iron/ironing board, bed sheets
Desk, soundproofing, iron/ironing board, bed sheets
Superior Twin | Desk, soundproofing, iron/ironing board, bed sheets

Overview of Arena Boutique Hotel Kuala Terengganu

Arena Boutique Hotel Kuala Terengganu

3.0 star property
3-star Kuala Terengganu hotel with 24-hour fitness

8.2/10 Very good

29 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is €33
Price available on 07/12/2022
Map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
For families
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Free self-parking
  • Netflix
  • Soundproofed rooms

Room options

About this area

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Vinum Xchange - 4 min walk
  • Golden Dragon - 5 min walk
  • Kampung Cina Cafe - 6 min walk
  • Vegan Recipe Cafe - 6 min walk
  • On The Way Kopitiam - 7 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

Arena Boutique Hotel Kuala Terengganu is a great choice for a stay in Kuala Terengganu. Other features include a 24-hour fitness centre and a fitness centre.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

What to do

  • Shopping

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Doorbell and phone notifications
  • Phone accessibility kit

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Smart television
  • Netflix

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Local maps

Fees & policies

Refundable deposits

  • A damage deposit of MYR 50 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 30 per vehicle
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

Also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

Does Arena Boutique Hotel Kuala Terengganu offer free cancellation for a full refund?
Yes, Arena Boutique Hotel Kuala Terengganu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arena Boutique Hotel Kuala Terengganu?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Arena Boutique Hotel Kuala Terengganu on 7 December 2022 start from €33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arena Boutique Hotel Kuala Terengganu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Arena Boutique Hotel Kuala Terengganu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Arena Boutique Hotel Kuala Terengganu?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Arena Boutique Hotel Kuala Terengganu?
Yes, an airport shuttle is available. The charge is MYR 30 per vehicle.
What are the check-in and check-out times at Arena Boutique Hotel Kuala Terengganu?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Arena Boutique Hotel Kuala Terengganu and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Arena Boutique Hotel Kuala Terengganu?
Yes. Nearby restaurants include The Vinum Xchange (4-min walk), Golden Dragon (5-min walk) and Kampung Cina Cafe (6-min walk).
What's the area around Arena Boutique Hotel Kuala Terengganu like?
Arena Boutique Hotel Kuala Terengganu is a short 3-minute walk from Kampung Cina and 8 minutes' walk from Sultan Ismail Nasiruddin Shah Stadium.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

LOW, 1-night trip
Verified Hotels.com guest review

8/10 Very good

clean and comfortable hotel
hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
1-night trip
Verified Hotels.com guest review

2/10 Poor

Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Neil, 3-night trip
Verified Expedia guest review

6/10 Good

Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amazing services except the room locked too early before 12 pm.
Hasbuhaidi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy bed
Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Eileen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kk
Location of hotel is very convenient with banks just across the road and very near to city
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

👍👍👍
MOHD SAMSUL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Smelly pillow and bed sheet
The bed sheet and and pillow is a little bit smelly, please wash or clean it, remove the smell. If this can be improved, I’ll definitely give 5/5 star. Overall it’s good.
2-night business trip
Verified Hotels.com guest review

6/10 Good

Cheap. rooms are noisy because of noisy staffs
All were good for this price except that u wont br able to rest well because it was veey noisy. Tou can year wveryine close their doors. Workers always bang their foor whenever they walk in and out from the staff room and when they do room service. U will hear alot of banging at night. U get heart attack if u r weak
1-night business trip
Verified Hotels.com guest review