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Sheraton Memphis Downtown Hotel, Memphis

4 stars
250 N Main StMemphisTN38103United States of America
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Excellent4.1 / 5
Wellness
Great wellness & sports facilities
Location
Great location
Service
Fantastic service
Value
Value for money could be better
990See all 990 Hotels.com reviews
From 934 reviewsTripAdvisor Traveller Rating

Sheraton Memphis Downtown Hotel, Memphis

from $89
  • Standard Room, 1 King Bed
  • Concierge Room
  • Superior Room
  • Standard Room, 2 Double Beds
  • Deluxe Room, 1 King Bed (Corner)
  • Club Floor, 1 King Bed, Business Lounge Access
  • Deluxe Room
  • Deluxe Room, 2 Double Beds
  • Traditional Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible
  • Club Room, 1 King Bed, Accessible
  • Club Room, 2 Double Beds, Accessible
  • Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible, Corner
  • Room, 2 Double Beds, Accessible, View
  • Club Room, 2 Double Beds, Accessible
  • Room, 2 Double Beds, Accessible, View
  • Deluxe Room, 1 King Bed
  • Club Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, River View
  • Club Room, 2 Double Beds
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible
  • Room, 1 King Bed, Accessible
  • Standard Room
  • Club Floor, 2 Double Beds, Business Lounge Access
  • Group Rate
  • Standard Room, 1 King Bed with Sofabed, City View

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Memphis Downtown Sheraton
  • Sheraton Hotel Memphis Downtown
  • Sheraton Memphis Downtown
  • Sheraton Memphis Downtown Hotel

Optional extras

Valet parking costs USD 26 per day with in/out privileges

Rollaway beds are available for USD 20.00 per night

Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 10
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Crossroads Tavern - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Sheraton Memphis Downtown Hotel, Memphis’s small print

Also known as

  • Memphis Downtown Sheraton
  • Sheraton Hotel Memphis Downtown
  • Sheraton Memphis Downtown
  • Sheraton Memphis Downtown Hotel

Optional extras

Valet parking costs USD 26 per day with in/out privileges

Rollaway beds are available for USD 20.00 per night

Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 990 reviews

Sheraton Memphis Downtown Hotel, Memphis
Excellent4.0 / 5
service lacking
When I left something in my car valet pointed me in the direction of my car but didn't offer to get it for me, when staying at a four start hotel it would be nice to not have to go searching for your car to get something. The Restaurant service was a little slow, and staff seemed incapable of answering simple questions. Otherwise great hotel with very friendly staff.
2 night trip with friends
Sheraton Memphis Downtown Hotel, Memphis
Good3.0 / 5
Some many positives and negatives!
I have so much great and just as much negative. The positives: location, view, parking (cheaper parking right across the street, don't use $26/day valet), the 19th floor with complimentary breakfast, snacks, soda and water, hospitality, and the heated pool and workout room was fantastic. The negatives: a HUGE urine stain on the pull out mattress, the entire floor reeking of marijuana (both of which were resolved when we changed our rooms to a different floor) & definitely the worst was that I got food poisoning from the breakfast buffet, from what I'm assuming was the fresh fruit (the only thing I ate that day and the only thing I ate that my family didn't). It completely ruined my last day in Memphis, I couldn't even leave the room let alone the bathroom and it made our departure (10 hr long car ride home) late and awful as well. The front desk staff was notified. Overall, I enjoyed my stay just the negatives were so awful I'm unsure if I would stay again at this hotel.
3 night family trip
Sheraton Memphis Downtown Hotel, Memphis
Poor1.0 / 5
Not worth the money
Horrific
2 night trip
Sheraton Memphis Downtown Hotel, Memphis
Good3.0 / 5
Memphis
It was nice. Room did not get cleaned the whole time we stayed.
3 night romance trip
Sheraton Memphis Downtown Hotel, Memphis
Outstanding5.0 / 5
My stay at Sheraton was great and looking forward to staying there again.
3 night romance trip

See all reviews

Sheraton Memphis Downtown Hotel, Memphis

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