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The Westin Excelsior, Florence, Florence

5-star5 stars
Piazza Ognissanti 3FlorenceFI50123Italy
Restored 12th-century mansion next to the Arno
  • Free WiFi
  • Luxury Hotel
  • Excellent Food
Superb9.2
Bar and Beverages
Bar is awesome
Food
Delicious food
Amenities
Great amenities
Cleanliness
Could use a good cleaning
52See all 52 Hotels.com reviews
From 1,683 reviewsTripAdvisor Traveller Rating

The Westin Excelsior, Florence, Florence

from $376
  • Deluxe Double Room
  • Deluxe Room, River View
  • Deluxe Triple Room (Premium)
  • Premium Deluxe
  • Premium Deluxe Arno River view
  • Junior Suite
  • Junior Suite (Arno River View)
  • Deluxe Double Room
  • Deluxe Room, River View (Arno)
  • Junior Suite, River View (Arno)
  • Junior Suite, City View
  • Premium Room, River View (Arno)
  • Premium Double Room
  • Deluxe Single Room
  • Deluxe Double Room
  • Deluxe Room, River View (ARNO)
  • Junior Suite, River View (ARNO)
  • Junior Suite, City View
  • Premium Room, River View (DELUXE ARNO)
  • Premium Double Room (DELUXE)
  • Deluxe Single Room
  • Penthouse
  • Junior Suite, Terrace
  • Suite (Belvedere)
Want more choice? Check out our other properties in Florence.

About The Westin Excelsior, Florence, Florence

Location.
The palatial Westin Excelsior, Florence hotel in central Florence, Italy, is located on the banks of the Arno River, within one kilometer of the Duomo, Ponte Vecchio bridge, the church of Santa Croce and the Uffizi Gallery. Florence Vespucci Airport (FLR) is 10 kilometers away.

Hotel Features.
Set in a renovated 12th-century mansion, The Westin Excelsior, Florence hotel has a grand lobby featuring marble pillars and floors, stone staircase and stained-glass windows. Neo-classical frescoes and Asian rugs adorn the lobby, and the hotel has views of the Ponte Vecchio and surrounding Tuscan countryside. ORVM Bar is an informal yet smart venue, with black-and-white marble floors, wooden tables and leather-covered walls and chairs. SE•STO on Arno restaurant serves contemporary Italian cuisine for lunch and dinner. The Westin Excelsior, Florence has a hi-tech fitness center and offers massages. Free WiFi is available throughout the hotel, an added convenience for guests planning their trip.

Guestrooms.
Red velvet drapes, antique furniture and Grecian-urn art prints decorate The Westin Excelsior's 171 climate-controlled guestrooms. Rooms have minibars, free WiFi, in-room safes, flat-screen cable TV and phones. Beds have pillowtop mattresses, premium bedding, and pillow menus. Bathrooms feature telephones, bathrobes, slippers and complimentary toiletries.

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 18 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

SE STO on Arno - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

ORVM Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Excelsior, Florence, Florence’s small print

Also known as

  • Excelsior Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 40 per night

Rollaway beds are available for EUR 80 per night

Buffet breakfast is offered for an extra charge of EUR 44.50 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Excelsior, Florence, Florence

Landmarks

  • In Santa Maria Novella
  • Ponte Vecchio (12-minute walk)
  • Cathedral of Saint Mary of the Flower (13-minute walk)
  • Santa Maria Novella Basilica and Museum (6-minute walk)
  • Florence Baptistery (11-minute walk)
  • Palazzo Vecchio (12-minute walk)
  • Uffizi Gallery (12-minute walk)
  • Piazza della Signoria (12-minute walk)

Getting around

  • Florence (FLR-Peretola) 16-min drive
  • Florence Santa Maria Novella Station 11-min walk
  • Porta al Prato Station 13-min walk
  • Florence-Statuto Station 28-min walk
  • Valet parking (surcharge)

Recent reviews

Superb 9.2 From 52 reviews

The Westin Excelsior, Florence, Florence
Very Good8.0
The staff were wonderful and very helpful during our stay. We had a large, lovely room with a beautiful terrace but the property could use a bit of updating.
Beth, us2 night trip with friends
The Westin Excelsior, Florence, Florence
Exceptional10.0
Clean
Love the Westin in Florence. Amazing service
A Traveler, us6 night trip with friends
The Westin Excelsior, Florence, Florence
Exceptional10.0
Convenient and beautiful hotel with elegant style
An elegant hotel with great service. In addition, a good location for walking to local sites.
A Traveler, us2 night romance trip
The Westin Excelsior, Florence, Florence
Exceptional10.0
The hotel was in a perfect location. Your porter, Daniele was very helpful and friendly. We had an issue with getting our rental car back to the airport lot and Daniele made arrangements for us that saved us a lot of time. He was also very helpful with the local area. Please pass on a big thank you to Daniele.
Greg, us1 night romance trip
The Westin Excelsior, Florence, Florence
Exceptional10.0
Florence stsy
Everything was fantastic
christine, us1 night romance trip

See all reviews

The Westin Excelsior, Florence, Florence

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