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The Westin Excelsior, Florence, Florence

5 stars
Piazza Ognissanti 3FlorenceFI50123Italy, 800-491-6126
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Excellent4.5 / 5
Location
Great location
Bar
Bar is awesome
Food
Delicious food
Value
Fairly good value for money
44See all 44 Hotels.com reviews
From 1,463 reviewsTripAdvisor Traveller Rating

The Westin Excelsior, Florence, Florence

Hotel Info: 866-539-8117

from $306
  • Deluxe Double Room
  • Premium Double Room
  • Deluxe Room, River View
  • Deluxe Single Room
  • Junior Suite, Terrace
  • Penthouse
  • Deluxe Double Room
  • Junior Suite (Arno River View)
  • Junior Suite
  • Deluxe Double Room
  • Premium Deluxe Arno River view
  • Junior Suite, River View (ARNO)
  • Deluxe Room, River View (Arno)
  • Deluxe Room, River View (ARNO)
  • Deluxe Triple Room (Premium)
  • Premium Deluxe
  • Junior Suite, River View (Arno)
  • Junior Suite, City View
  • Premium Room, River View (DELUXE ARNO)
  • Junior Suite, City View
  • Deluxe Single Room
  • Premium Double Room (DELUXE)
  • Premium Room, River View (Arno)

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Excelsior Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 40 per night

Rollaway beds are available for EUR 80 per night

Buffet breakfast is offered for an extra charge of EUR 42.50 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Spa treatment room(s)
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

SE STO on Arno - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

ORVM Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Excelsior, Florence, Florence’s small print

Also known as

  • Excelsior Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 40 per night

Rollaway beds are available for EUR 80 per night

Buffet breakfast is offered for an extra charge of EUR 42.50 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 44 reviews

The Westin Excelsior, Florence, Florence
Outstanding5.0 / 5
Clean
Love the Westin in Florence. Amazing service
6 night trip with friends
The Westin Excelsior, Florence, Florence
Outstanding5.0 / 5
Convenient and beautiful hotel with elegant style
An elegant hotel with great service. In addition, a good location for walking to local sites.
2 night romance trip
The Westin Excelsior, Florence, Florence
Outstanding5.0 / 5
The hotel was in a perfect location. Your porter, Daniele was very helpful and friendly. We had an issue with getting our rental car back to the airport lot and Daniele made arrangements for us that saved us a lot of time. He was also very helpful with the local area. Please pass on a big thank you to Daniele.
1 night romance trip
The Westin Excelsior, Florence, Florence
Outstanding5.0 / 5
Florence stsy
Everything was fantastic
1 night romance trip
The Westin Excelsior, Florence, Florence
Excellent4.0 / 5
Excellent Stay
Excellent stay. Concierge staff on the mark and very helpful. I gave an overall rating of 4 stars due to two separate incidents of inattentive restaurant staff.
3 night romance trip

See all reviews

The Westin Excelsior, Florence, Florence

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