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The Westin Excelsior, Florence, Florence

5-star5 stars
Piazza Ognissanti 3FlorenceFI50123Italy

Riverfront hotel with 2 bars/lounges, near Ponte Vecchio
  • Free WiFi
Awesome vibe
Bar and Beverages
Bar is awesome
Delicious food
Value for money
Fairly good value for money
52See all 52 reviews
From 1,693 reviewsTripAdvisor Traveller Rating

The Westin Excelsior, Florence, Florence

from $503
  • Deluxe Double Room
  • Deluxe Room, River View
  • Deluxe Triple Room (Premium)
  • Premium Deluxe
  • Premium Deluxe Arno River view
  • Junior Suite
  • Junior Suite (Arno River View)
  • Deluxe Double Room
  • Deluxe Room, River View (Arno)
  • Junior Suite, River View (Arno)
  • Junior Suite, City View
  • Premium Room, River View (Arno)
  • Premium Double Room
  • Deluxe Single Room
  • Deluxe Double Room
  • Deluxe Room, River View (ARNO)
  • Junior Suite, River View (ARNO)
  • Junior Suite, City View
  • Premium Room, River View (DELUXE ARNO)
  • Premium Double Room (DELUXE)
  • Deluxe Single Room
  • Penthouse
  • Junior Suite, Terrace
  • Suite (Belvedere)

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 18 kg)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms 5
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


SE STO on Arno - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

ORVM Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Excelsior, Florence, Florence’s small print

Also known as

  • Excelsior Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 40 per night

Rollaway beds are available for EUR 80 per night

Buffet breakfast is offered for an extra charge of EUR 44.50 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Excelsior, Florence, Florence


  • In Santa Maria Novella
  • Ponte Vecchio - 12 min walk
  • Cathedral of Saint Mary of the Flower - 13 min walk
  • Santa Maria Novella Basilica and Museum - 6 min walk
  • Florence Baptistery - 11 min walk
  • Palazzo Vecchio - 12 min walk
  • Uffizi Gallery - 12 min walk
  • Piazza della Signoria - 12 min walk

Getting around

  • Florence (FLR-Peretola) - 16 min drive
  • Florence Santa Maria Novella Station - 11 min walk
  • Porta al Prato Station - 13 min walk
  • Florence-Statuto Station - 28 min walk
  • Valet parking (surcharge)

The Westin Excelsior, Florence, Florence

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