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1 room, 2 adults

The Westin Excelsior, Florence, Florence

5-star5 stars
Piazza Ognissanti 3FlorenceFI50123Italy

Riverfront hotel with 2 bars/lounges, near Ponte Vecchio
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.2
Bar and Beverages
Bar is awesome
Room
Great room
Food
Delicious food
Comfort
Very comfortable
59See all 59 Hotels.com reviews
From 1,772 reviewsTripAdvisor Traveller Rating

The Westin Excelsior, Florence, Florence

from $473
  • Deluxe Double Room
  • Deluxe Room, River View (ARNO)
  • Junior Suite, River View (ARNO)
  • Junior Suite, City View
  • Premium Room, River View (DELUXE ARNO)
  • Premium Double Room (DELUXE)
  • Deluxe Single Room
  • Penthouse
  • Junior Suite, Terrace
  • Suite (Belvedere)

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 18 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

SE STO on Arno - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

ORVM Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Excelsior, Florence, Florence’s small print

Also known as

  • Excelsior Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Onsite parties or group events are strictly prohibited.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Parking is available nearby and costs EUR 33 per day

Rollaway beds are available for EUR 80 per night

Buffet breakfast is offered for an extra charge of EUR 44.50 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around The Westin Excelsior, Florence, Florence

Landmarks

  • In Santa Maria Novella
  • Ponte Vecchio - 11 min walk
  • Cathedral of Saint Mary of the Flower - 13 min walk
  • Santa Maria Novella Basilica and Museum - 6 min walk
  • Piazza della Signoria - 11 min walk
  • Florence Baptistery - 11 min walk
  • Palazzo Vecchio - 12 min walk
  • Uffizi Gallery - 12 min walk

Getting around

  • Florence (FLR-Peretola) - 20 min drive
  • Florence Santa Maria Novella Station - 9 min walk
  • Porta al Prato Station - 13 min walk
  • Florence Statuto Station - 11 min drive
  • Florence-Cascine Station - 18 min walk
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Superb 9.2 From 59 reviews

The Westin Excelsior, Florence, Florence
Poor2.0
Totally unsatisfactory
Totally disappointed, Wi-Fi wasn’t free, in a country that even in train you get free Wi-Fi Noise in sharing room, no breakfast included, must European hotels they have breakfast included in the room.
Ronald, us4 night trip
The Westin Excelsior, Florence, Florence
Exceptional10.0
Wonderful 5-stars hotel with great location!
Hung Kei, us3 night trip
The Westin Excelsior, Florence, Florence
Exceptional10.0
you won''t regret it.
hotel is beautiful, service is top notch, and location is perfect. From the balcony, we can see the Ponte vecchio.
Ying, us3 night trip
The Westin Excelsior, Florence, Florence
Very Good8.0
The staff were wonderful and very helpful during our stay. We had a large, lovely room with a beautiful terrace but the property could use a bit of updating.
Beth, us2 night trip with friends
The Westin Excelsior, Florence, Florence
Exceptional10.0
Clean
Love the Westin in Florence. Amazing service
A Traveler, us6 night trip with friends

See all reviews

The Westin Excelsior, Florence, Florence

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