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1 room, 2 adults

Sheraton Grande Sukhumvit, Luxury Collection Hotel, Bangkok, Bangkok

5-star5 stars
250 Sukhumvit Road, Bangkok, Bangkok, 10110, Thailand

Luxury hotel with full-service spa, connected to a shopping center, near Soi Cowboy
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 4,499 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Room
Great room
Breakfast
Tasty breakfast
Pool
Great pool

Sheraton Grande Sukhumvit, Luxury Collection Hotel, Bangkok, Bangkok

from $165
  • Grand Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Luxury Room, 1 King Bed
  • Grand Suite, 1 Bedroom
  • Luxury Suite, 1 Bedroom
  • Family Room Including Free Airport Round-Trip Transfer
  • Two Bedroom Family Suite Including Free Airport Round-Trip Transfer
  • Suite, 1 Bedroom (Rajah Suite)
  • Suite, 1 Bedroom (Rama Suite)
  • Suite, 1 Bedroom (Governor Suite)
  • Presidential Suite, 1 Bedroom
  • Royal Suite, 1 Bedroom
  • Grand Room, 2 Double Beds
  • Premier Room, 2 Double Beds
  • Luxury Room, 2 Double Beds
  • Luxury Suite, 1 Bedroom
  • Suite, 1 Bedroom (Rachada Suite)

What’s around Sheraton Grande Sukhumvit, Luxury Collection Hotel, Bangkok, Bangkok

Landmarks

  • In Sukhumvit
  • Soi Cowboy - 4 min walk
  • Terminal 21 Shopping Mall - 5 min walk
  • Emporium - 16 min walk
  • Erawan Shrine - 27 min walk
  • Lumphini Park - 28 min walk
  • CentralWorld Shopping Complex - 29 min walk
  • Siam Paragon Mall - 35 min walk

Getting around

  • Bangkok (BKK-Suvarnabhumi Intl.) - 20 min drive
  • Bangkok (DMK-Don Mueang Intl.) - 18 min drive
  • Asok Railway Station - 24 min walk
  • Bangkok Makkasan Station - 4 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asoke BTS Station - 4 min walk
  • Sukhumvit Station - 6 min walk
  • Nana BTS Station - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 420 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 12
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Onsite venue - This restaurant specializes in Thai cuisine and serves dinner only.

Barsu - This tapas bar specializes in international cuisine and serves dinner only. Open select days.

Rossini's - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open select days.

The Sala - This poolside theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Dine in the Dark - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Sheraton Grande Sukhumvit, Luxury Collection Hotel, Bangkok, Bangkok’s small print

Also known as

  • Grande Sheraton
  • Sukhumvit Sheraton
  • Grande Sheraton Sukhumvit
  • Sheraton Grande
  • Sheraton Grande Sukhumvit
  • Sheraton Grande Sukhumvit Luxury Collection
  • Sheraton Grande Sukhumvit Luxury Collection Hotel
  • Sheraton Sukhumvit
  • Sheraton Sukhumvit Grande
  • Sukhumvit Grande

Policies

Additional fees apply to children 6-12 years old for breakfast when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for THB 2236.0 per night

Buffet breakfast is offered for an extra charge of THB 1000 for adults and THB 500 for children (approximately)

Airport shuttle service is offered for an extra charge of THB 3000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 704 reviews

Good 6.0
A decent hotel but the first impression lasted throughout the visit. The check-in process was busy, no door man to open the door, no one to assist unload the luggage, and no one asked us to assist until we were at the check-in desk. And at that point we were asked if we needed help checking out, and where was our car? Beyond that, the 2 restaurants on the 1st level were closed after the first day of our stay with no notice given at check-in or during our booking. One was the Thai restaurant that was highly regarded and a point of our stay, well I guess we missed out there. The room was nice, a bit small and in now way reflective of a 5 star executive deluxe, club level room. Back to the check-in. No Club level check-in, no recognition of your membership status, and no arriving refreshments served. Now all of these are signatures of the 2 5-star hotels we staying in during this trip and the Sheraton fell down on this. A mark of the Thai locations is the smell of lemongrass, the cool lemongrass towelette, the smell and taste of the cold herbal tea served upon arrival. The stay was pleasant, the room was comfortable, the bed was nice. The A/C started making racket and noise as soon as we walked in the room, but was fixed within the hour. The TV quit mid relaxation and watching whatever was on, and was fixed within 20 minutes. Yes, all minor issues and items, but not what you expect from check-in to check-out at a 5-star hotel. I am truly disappointed.
usOther trip
Poor 2.0
I booked 3 nights at this hotel. I missed my first night stay because of a missed flight and this property was unwilling to refund my first night or do anything for me. Just said sorry, your loss. Our policy is if you don’t cancel within 24 hours, you are still charged. I pleaded my case, told them I missed the flight Bc of my wedding which in turn caused me to miss the a flight and pushed back my arrival. I was appalled by their customer service response. For a property that brands themselves at luxury and says they excel at customer service, being unwilling to grant me a $250 approximately refund is absurd! Are they hurting for money that badly or just greedy!? Either way, awful customer service. Won’t work with you at all.
us3 night trip
Very Good 8.0
Nice enough but keep looking.
Having traveled a great deal both as a backpacker and for business I am pretty picky. After a long plane flight I want quiet without being confined to my hotel room. There is a lagoon style pool which was crowded and a bit worn. The street scene was a bit trashy with no good restaurants or entertainment nearby. If you want two red light districts there are two within a short walk. The restaurant is very good but there is no real lounge/bar where you can relax. Wifi is not free and the breakfast buffet is far more than you can eat. Both of them for $40 is not a deal. A decent gym downstairs without a view. If I stayed in this area again I would opt to a more modern, open, and spacious feel and such hotels are nearby. No complaints about the service or management which were very good.
Paul, usOther trip
Poor 2.0
You must confirm they assign the premier room
Their reservation confirmation system was terrible. I sent e-mails to Sheraton hotel 2 times in Korea, but the hotel did not do their best to check my reservation. I booked a "premier" twin bed (not optional but guaranteed on Hotels.com homepage) but received a "grand" king bed (15th floor, a free extrabed provided after I appealed I had sent e-mails about accompanying with my children two times in advance). Even, I figured out by myself that prepared room was not premier because the sticker was attached from the 17th floor in the hotel elevator. The premier rooms were located from the 17th floor. You can confirm the fact at google through the keywords "Sheraton Grande Sukhumvit Bangkok grande premiere". Instead of sheraton, Hotels.com apologized to me sincerely. Later, they said to me they provided the grande room with lake view to prevent check-in delay. You must confirm that the room is the premier before entering the room. Can you see the lake on view photo from my room?
HOSPITAL, kr2 night family trip
Very Good 8.0
Relaxing, Comfortable and Convenient
Check-in was fast and efficient, really appreciate it since we had an early flight and were also stuck in bad traffic. Though we had to wait for half an hour or so, the hotel went the extra mile to get the room ready even though it was not our check-in time yet. Kudos! Thanks to the hotel, my family was able to keep our luggage in the room and also freshened up before we went out for shopping. The breakfast spread was sumptuous and they serve great coffee, just to kickstart the day!
Andrew, sgFamily trip

Sheraton Grande Sukhumvit, Luxury Collection Hotel, Bangkok, Bangkok

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