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All properties in Nusa Dua, Bali, Indonesia

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

BTDC beachfront hotel with spa and beach bar

  • Free WiFi in lobby and free parking
From
$71

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Kawasan Pariwisata Lot N2, Nusa Dua, 80363, Bali, Indonesia
9.4.Exceptional.
  • Overall good experience. BF could be better for vegetarian guest.

    Feb 9, 2020

  • I didn’t like the check in process. They wanted to change my room specifications without…

    Dec 31, 2019

See all 202 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Dining options
Shopping

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 287 guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Number of living rooms

What’s around

  • In BTDC
  • Bukit Peninsula - 1 min walk
  • BIMC Hospital Nusa Dua - 4 min walk
  • Bali Collection Shopping Centre - 6 min walk
  • Bali International Convention Center - 6 min walk
  • Bali Nusa Dua Convention Centre - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Twin Beds, Non Smoking, Garden View (Deluxe Garden View)
  • Room, 2 Twin Beds, Non Smoking, Lagoon View (Deluxe Lagoon View)
  • Studio, 1 King Bed, Non Smoking, Resort View
  • Studio, 2 Twin Beds, Non Smoking, Resort View
  • Room, 1 King Bed, Non Smoking, Lagoon View (Lagoon Access)
  • Room, 2 Twin Beds, Non Smoking, Lagoon View
  • Studio, 1 King Bed, Non Smoking, Lagoon View (Lagoon Access)
  • Studio, 2 Twin Beds, Non Smoking, Lagoon View (Lagoon Access)
  • Suite, 1 Bedroom, Non Smoking, Resort View
  • Suite, 1 Bedroom, Non Smoking, Lagoon View
  • Villa, 1 Bedroom, Private Pool, Garden View
  • Villa, 1 Bedroom, Private Pool, Garden View
  • Villa, 2 Bedrooms, Private Pool, Garden View
  • Room, 1 King Bed, Non Smoking, Garden View (Deluxe Garden View)
  • Room, 1 King Bed, Non Smoking, Lagoon View (Deluxe Lagoon View)
  • Suite, 1 Bedroom, Non Smoking, Ocean View
  • Presidential Suite, 2 Bedrooms, Non Smoking, Lagoon View

What’s around

Landmarks

  • In BTDC
  • Bukit Peninsula - 1 min walk
  • BIMC Hospital Nusa Dua - 4 min walk
  • Bali Collection Shopping Centre - 6 min walk
  • Bali International Convention Center - 6 min walk
  • Bali Nusa Dua Convention Centre - 8 min walk
  • Bali Nusa Dua Theater - 9 min walk
  • Nusa Dua Beach - 11 min walk
  • Mengiat Beach - 18 min walk
  • Waterblow - 21 min walk
  • Tanjung Benoa Beach - 25 min walk

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 13 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
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Kawasan Pariwisata Lot N2, Nusa Dua, 80363, Bali, Indonesia

At a glance

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7772
  • Conference space size (meters) - 722
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1991
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible bathroom vanity
  • Grab bar - in bathtub
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Number of living rooms

Freshen up

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch LED TV
  • Premium TV channels
  • MP3 docking station
  • DVD player

Stay connected

  • Free newspaper

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Lagoon Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Banyubiru Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Reservations are required.

Arwana Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cornerstone Deli - Overlooking the pool and garden, this delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Kulkul Bar - This beachfront bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Cascade Bar & Lounge - Overlooking the pool and garden, this lobby lounge specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Breakfast costs between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way, Maximum occupancy 4)

Children and extra bedsPay at property

  • Rollaway beds are available for IDR 800000.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.

Also known as

  • Laguna Luxury Collection Bali
  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Resort Nusa Dua Bali

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 7 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include Banyubiru (6-min walk), Seasonal Tastes (8-min walk), and Uno (8-min walk).
  • Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali also has 3 bars and a 24-hour fitness center, as well as beach cabanas and a garden.
9.4.Exceptional.
  • 8.0.Very Good

    hotel was good and staff was good but restaurant menu was same in all restaurants in hotel.

    4 night family trip, Dec 29, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Resort was very nice and relaxing. Staff was very friendly. However the pool water was too warm and lunch options were limited.

    4 night trip, Dec 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing grounds and staff! Would definitely stay again.

    3 night romance trip, Nov 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean room and property, very hospitable staff, food is expensive. Since Nusa Dua is basically a resort town it's difficult to find a cheaper/local non corporate place to eat. If you want to relax and wind down, this is an excellent option. We got a cabana twice an they were about $10 USD which is a steal!

    3 night romance trip, Nov 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I love every single detail here. The staff were very friendly&helpful. The area looks like real Bali, with flowers & lots of pool, we can choose fresh water pool or seasalt water pool. Close to the beach, with beautiful layout. Variety choices for breakfast. Spacious room, i stayover at studio, and that was comfortable! And we got little surprise : cake for our babymoon trip, and my first daughter was so happy get Little Balinese teddy bear🐻

    2 night family trip, Oct 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Laguna

    This is my second time staying at this property and it does not dis-appoint. From the concierge service reaching out before arrival to set-up transportation all the way to check out. They have a wonderful Spa that my wife and I enjoyed twice in an 8 day stay with them. We also had the Lagoon Room which is fantastic for quick dips in their pools throughout the days! The breakfast is fabulous, one of my absolute favorites around the world! You can't honestly say enough about the staff, everyone is so kind and willing to do anything for you at any time. I don't honestly think you can go wrong staying at the Laguna!

    Stephen, 8 night trip, Oct 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best pool service and food. We will be back to the turtle pool.

    Patty, 3 night trip, Oct 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The pool and grounds are SPECTACULARLY beautiful! It is such a quiet and peaceful landscape filled with lush flora and local fauna. Our Junior Suite was well appointed and very comfortable...with a very functioning AirCon for comfortable and peaceful sleep. The lobby and public spaces are beautifully done!

    EricNadeau, 12 night trip with friends, Oct 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location and in proximity of other hotel properties. Nice dining options. You won't go hungry here!

    JohnP., 3 night romance trip, Sep 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property is great!! We loved the restaurants and enjoyed the lagoons and pools. The cabanas are very comfortable and so beautiful. The buffet was also great and there are great restaurants at the property and near properties. Great stretch of beach!!

    4 night family trip, Aug 19, 2019

    Verified Expedia guest review

See all 202 reviews