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All properties in Nusa Dua, Bali, Indonesia
1 room, 2 adults

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • DVD player
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363, Indonesia

5-star beachfront hotel with spa, near Nusa Dua Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • DVD player
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Overall good experience. BF could be better for vegetarian guest.Feb 11, 2020
  • I didn’t like the check in process. They wanted to change my room specifications without…Jan 6, 2020

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

from $95
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Terrace
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Studio, 1 King Bed, Non Smoking, Terrace
  • Deluxe Studio, 2 Twin Beds, Non Smoking, Terrace
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking, Terrace
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony (Executive)
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Villa, 1 Bedroom, Non Smoking
  • Villa, 1 Bedroom, Non Smoking, Private Pool
  • Villa, 2 Bedrooms, Non Smoking, Private Pool
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking, Balcony
  • Grand Suite, 2 Bedrooms, Non Smoking, Ocean View

What’s around The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

Landmarks

  • In BTDC
  • Nusa Dua Beach - 11 min walk
  • Tanjung Benoa - 26 min walk
  • Bali Collection Shopping Centre - 6 min walk
  • Bali International Convention Center - 6 min walk
  • Bali Nusa Dua Convention Centre - 8 min walk
  • Bali Nusa Dua Theater - 9 min walk
  • Waterblow - 21 min walk

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 13 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Free area shuttle within 1.6 km

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7772
  • Conference space size (meters) - 722
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1991
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible bathroom vanity
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Premium TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Lagoon Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Banyubiru Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Reservations are required.

Arwana Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cornerstone Deli - Overlooking the pool and garden, this delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Kulkul Bar - This beachfront bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Cascade Bar & Lounge - Overlooking the pool and garden, this lobby lounge specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua’s small print

Also known as

  • Laguna Luxury Collection Bali
  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Resort Nusa Dua Bali

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children under 18 years old are not allowed in the spa without adult supervision.

    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for lunch and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • New Year's Eve (31 December) Gala Dinner per adult: IDR 2500000
    • New Year's Eve (31 December) Gala Dinner per child: IDR 850000.00 (from 4 to 12 years old)

    Optional extras

    Rollaway beds are available for IDR 880000.0 per night

    Breakfast costs between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)

    Airport shuttle service is offered for an extra charge of IDR 700000 per vehicle (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

    • Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offer free cancellation for a full refund?
      Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, there's free valet parking.
    • Is there a pool at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, there are 7 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, there are 3 onsite restaurants.
    • Is airport shuttle service offered by The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, an airport shuttle is available. The charge is IDR 700000 per vehicle roundtrip.

    Recent reviews

    Superb 9.2 From 377 reviews

    Exceptional 10.0
    The Laguna
    This is my second time staying at this property and it does not dis-appoint. From the concierge service reaching out before arrival to set-up transportation all the way to check out. They have a wonderful Spa that my wife and I enjoyed twice in an 8 day stay with them. We also had the Lagoon Room which is fantastic for quick dips in their pools throughout the days! The breakfast is fabulous, one of my absolute favorites around the world! You can't honestly say enough about the staff, everyone is so kind and willing to do anything for you at any time. I don't honestly think you can go wrong staying at the Laguna!
    Stephen, us8 night trip
    Good 6.0
    Mediocre Resort - Great people
    This is a good resort, but it is just that. A resort that you can experience anywhere in the world. YOU WILL NOT get an authentic Bali Experience. Also please be careful with spa services. $60 american dollars for a blow out and my hair was fried.
    us4 night romance trip
    Exceptional 10.0
    What an amazing place! Beautiful!
    Linda, us1 night trip with friends
    Very Good 8.0
    Beautiful property, service and food just okay
    The property is beautiful and well-maintained. Plenty of pool options with a very beautiful beach. The rooms are spacious and very comfortable. However, you are very isolated from the rest of Bali and thus don't get much of the true culture. As a result, you're also forced to buy most meals at the resort, which are 10x (at least) the local prices and okay, but not great tasting. The service was the most disappointing part, as we often had to chase down servers to order food or get towels at the beach or the pool. Even at the lobby restaurant we couldn't flag down someone to order and had to have someone in our party get up every time we wanted more food/ drinks. That said, everyone was highly friendly when we were able to get service.
    Kaley, us3 night trip with friends
    Exceptional 10.0
    Luxury Hotel
    Great hotel to relax by the pool or by the private beach. Nice walkway along the beach to explore the other resort beache+s or walk all the way to the water blow. Nusa Dua is a resort area which is different from the busy streets of Seminyak. Like any other resort hotel, they put a price premium on everything you do.
    Ryan, us3 night romance trip
    Exceptional 10.0
    Its a wonderful hotel in Nusa Dua area of Bali, probably the nicest area of the island. Highly recommend this hotel
    Victor, us8 night romance trip
    Exceptional 10.0
    Great breakfast buffet with so much food variety
    We had a fantastic family holiday, very relaxing on the beach and the gorgeous garden with its pools
    us9 night family trip
    Exceptional 10.0
    Everything was a Breeze and the staff are very attentive and and comforting. Always a pleasant face . Great job Kiki and Adi! It’s just fab!
    Vishal, sg5 night family trip

    The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

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