The Westin Palace, Milan

Photo gallery for The Westin Palace, Milan

Primary image
Terrace/patio
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of The Westin Palace, Milan

The Westin Palace, Milan

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Piazza della Repubblica

8.6/10 Fabulous

698 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $290
Price available on 7/17/2022
Map
Piazza Della Repubblica 20, Porta Nuova, Milan, MI, 20124
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Bar/lounge
  • 24-hour room service
  • Massage/treatment rooms
  • Business center
  • 14 meeting rooms
  • Limo/town car service
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Central Station
  • Piazza della Repubblica - 3 min walk
  • Corso Buenos Aires - 9 min walk
  • Porta Venezia - 10 min walk
  • Corso Como - 13 min walk
  • Pinacoteca di Brera - 18 min walk
  • Teatro alla Scala - 19 min walk
  • Galleria Vittorio Emanuele II - 21 min walk
  • Piazzale Loreto - 24 min walk
  • Cathedral of Milan - 24 min walk
  • Piazza del Duomo - 25 min walk

Getting around

  • Linate Airport (LIN) - 21 min drive
  • Milan Malpensa Airport (MXP) - 51 min drive
  • Bergamo Orio al Serio Airport (BGY) - 54 min drive
  • Milan (XIK-Centrale Rail Station) - 11 min walk
  • Milan Central Station - 12 min walk
  • Milan (IPR-Porta Garibaldi Rail Station) - 14 min walk
  • Milan Repubblica Station - 2 min walk
  • Turati Station - 7 min walk
  • Porta Venezia Station - 9 min walk

About this property

The Westin Palace, Milan

Located 4.6 mi (7.4 km) from the airport, The Westin Palace, Milan features a rooftop terrace and puts you just a 5-minute drive from Porta Venezia. You can visit the spa to indulge in massages, facials, or aromatherapy, and regional cuisine is served at PanEVO Restaurant , which is open for breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like that it's just a short walk to public transportation: Milan Repubblica Station is 2 minutes away and Turati Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 231 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (1 per room, up to 33 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (EUR 40 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's menu

Working away

  • Business center
  • 14 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1950
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 30-inch TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa - temporarily closed has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

PanEVO Restaurant - This restaurant specializes in regional cuisine and serves breakfast and dinner. A children's menu is available.
Terrazza PanEVO-Seasonal - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Lounge Bar - This cocktail bar serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 25 for adults and EUR 25 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 50.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs EUR 40 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Milan Westin
Milan Westin Palace
Palace Milan
Palace Westin
Westin Palace Milan Hotel
Westin Milan Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Milan
Westin Palace Milan
The Westin Palace, Milan Hotel Milan
Westin Milan
The Westin Palace, Milan Hotel
The Westin Palace, Milan Milan
The Westin Palace, Milan Hotel Milan

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Aisling, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel ( a bit pricey for Milan ) , nice neighbourhood , 20 min from Milan Duomo, friendly staff, across STK restaurant.
Leila, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Ibrahim, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Strongly recommend
Strongly recommend - close to Centrale and a quick Uber ride / metro ride to anywhere in Milano - hotel is well worth it.
Marcelo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location…. Fantastic experience
We stayed with family for 4 days and really enjoyed our time at this hotel. The staff where so welcoming and helpful which made the stay particularly great for us…
Donal, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Lack of staff. Lack of communication. After waiting 2h for room service i called to check and room service seemed overwhelmed, she told me unfortunately she doesn’t know about my room service order, asked me for my order again and told me she would tell the kitchen to “hurry up”. Definitely not used to that from a Mariott hotel or a 5* hotel...Staff needs to be trained. It‘s one thing to wait 2h for room service it‘s another thing to not communicate with guests like for example „order is taking longer we‘re sorry“ and some sort of comprehension. Also when the guest calls after 2h, this would have been nicer „i‘ll check with the kitchen and will inform you“ and not „i‘ll tell the kitchen to hurry up“. Property has lots of potential but rooms need to be maintained properly, bathroom wasn‘t clean. Don‘t usually write reviews but this was bad. Stayed in most of 5* hotels in milan this one is by far the worst, regret booking it. Location doesn‘t make up for it
Sergio, 1-night trip
Verified Ebookers guest review

8/10 Very Good

Andrew, 6-night business trip
Verified Expedia guest review

8/10 Very Good

Hotel location to shopping area is 20 mins walk
Location was about 20 mins walk to Duomo, good exercise. Hotel lobby was nicely decorated for Xmas, reception was efficient when checking in and out. Breakfast spread was good. We had a pleasant stay.
Jenni, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Very good
Alexandros, 2-night romance trip
Verified Expedia guest review