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The Fairmont Orchid, Hawaii, Hawaii (The Big Island)

4.5 stars
1 N Kaniku Drive KohalaKamuelaHI96743United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.5 / 5
Beach
Beautiful beach
Comfort
Rather comfortable
Service
Fantastic service
Value for money
Poor value for money
426See all 426 Hotels.com reviews
From 3,271 reviewsTripAdvisor Traveller Rating

The Fairmont Orchid, Hawaii, Hawaii (The Big Island)

Hotel Info: 866-539-8117

from $314
  • Executive Suite, Non Smoking, Ocean View
  • Fairmont Gold, Room, Non Smoking, Ocean View
  • Fairmont Gold Ocean View
  • Deluxe Room, Non Smoking, Ocean View
  • Fairmont Room, Non Smoking, Ocean View
  • Fairmont Room, Non Smoking, Partial Ocean View
  • Fairmont Room, Non Smoking, Garden View
  • Ocean View Executive Suite
  • Fairmont Gold, Room, Non Smoking, Ocean View
  • Deluxe Room, Non Smoking, Ocean View
  • Pool Renovation Special, Garden View
  • Fairmont Room, Non Smoking, Ocean View
  • Fairmont Room, Non Smoking, Partial Ocean View
  • Fairmont Room, Non Smoking, Garden View
  • Deluxe Ocean View
  • Fairmont Garden View
  • Executive Suite, Non Smoking, Ocean View
  • Ocean View
  • Partial Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 540 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4 PM-Midnight
  • Check-out time is 11 AM
  • Express check-in/out
Due to renovation work, the hotel swimming pool will be closed from August 14-September 10, 2016. Renovation-related noise may be heard between 8 AM-5 PM daily, and some food and beverage offerings will be reduced. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

  • Valet parking *

Also known as

  • Fairmont Hawaii
  • Orchid Hawaii Fairmont
  • Fairmont Orchid Hawaii Hotel
  • Fairmont Orchid
  • Fairmont Orchid Hawaii
  • Fairmont Orchid Hotel
  • Fairmont Orchid Hotel Hawaii
  • Hawaii Fairmont
  • Hawaii Orchid Fairmont
  • Orchid Fairmont
  • Orchid Fairmont Hawaii

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 30.00 per accommodation, per night

Resort fee inclusions:

  • Spa access (may be limited)
  • Fitness center access
  • Internet access (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 22 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 13 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per accommodation, per night

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.95 per night (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbeque grills
Things to do
  • On private beach
  • Beach cabanas (surcharge)
  • Outdoor pool
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 10
  • Full-service spa
  • Spa tub
  • Beach sun loungers
  • Health club
  • Tennis on site
  • Steam room
  • Beach towels
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 33
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
  • Lanai
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Fairmont Orchid, Hawaii's Spa Without Walls offers a diverse menu of more than 45 treatments and therapies. Spa offerings fuse the Big Island's natural ingredients with indigenous healing methods, some of which were used by ancient Hawaiian healers. Guests can pamper themselves with spa services offered in oceanfront, waterfall, or indoor locations.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts - 10
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Fishing on site
  • Hiking/biking trails on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The Fairmont Orchid, Hawaii is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.

The Fairmont Orchid, Hawaii, Hawaii (The Big Island)’s small print

Also known as

  • Fairmont Hawaii
  • Orchid Hawaii Fairmont
  • Fairmont Orchid Hawaii Hotel
  • Fairmont Orchid
  • Fairmont Orchid Hawaii
  • Fairmont Orchid Hotel
  • Fairmont Orchid Hotel Hawaii
  • Hawaii Fairmont
  • Hawaii Orchid Fairmont
  • Orchid Fairmont
  • Orchid Fairmont Hawaii

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 30.00 per accommodation, per night

Resort fee inclusions:

  • Spa access (may be limited)
  • Fitness center access
  • Internet access (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 22 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 13 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per accommodation, per night

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 426 reviews

The Fairmont Orchid, Hawaii, Hawaii (The Big Island)
Good3.0 / 5
Ocean view Not really
The hotel was nice, but we were disappointed with our view. We paid alot per night for an ocean view room but when we got to our room the balcony view was a 90 percent view of the golf course and a tiny view of ocean. I would not recommend the ocean view room, its really not work the price for what they give you.
4 night family trip
The Fairmont Orchid, Hawaii, Hawaii (The Big Island)
Outstanding5.0 / 5
Relaxing stay and great base of operation.
Our stay at the Fairmont Orchid was for a relaxing end to a larger visit to the Big Island of Hawaii. Over the three days there we got lots of relaxation and ate lots of great food. We also used the stay as a base of operation to tour around the northern part of the Big Island giving us a chance to do some horse back riding and attend a luau. I had the best seafood dinner in my life (marlin) there and my wife raved about the fish taco she had twice during our stay. The last day was spent on the beach, snorkeling and enjoying the ocean. We totally enjoyed our stay and would welcome a chance to stay at the Fairmont Orchid again.
4 night romance trip
The Fairmont Orchid, Hawaii, Hawaii (The Big Island)
Outstanding5.0 / 5
It was a wonderful experience!!!
It was a wonderful stay. Everything was fabulous. The staff was super friendly and helpful!!!
1 night romance trip
The Fairmont Orchid, Hawaii, Hawaii (The Big Island)
Outstanding5.0 / 5
Enjoy your $40 undercooked eggs.
A gal left two messages about the wrong room type. I let front desk know I was trying to reach her because she wanted to "make it right". They took my cell phone # and nobody ever bothered calling me back.
4 night trip with friends
The Fairmont Orchid, Hawaii, Hawaii (The Big Island)
Outstanding5.0 / 5
The staff was kind enough to upgrade us to Gold Level, providing excellent service and food offerings during our stay. All the staff were very friendly and accommodating. I would choose this hotel again in the future!
4 night family trip

See all reviews

The Fairmont Orchid, Hawaii, Hawaii (The Big Island)

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