Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Sheraton Imperial Kuala Lumpur Hotel

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia, 800-246-8357

Luxury hotel with spa, near SOGO
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Malaysia may have travel restrictions in place due to COVID-19. Find out more

  • Excellent, staffs are honest. I left my power bank in one of the rooms that me and my…Apr 29, 2020
  • Everything was normal during the week and once we got to the weekend and if became busy…Nov 30, 2019

Sheraton Imperial Kuala Lumpur Hotel

More Info: 866-539-0031

  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Twin Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking, City View
  • Club Suite, 1 King Bed
  • Club Suite, 1 King Bed, City View
  • Club Suite, 1 King Bed, Non Smoking, City View

What’s around Sheraton Imperial Kuala Lumpur Hotel

Landmarks

  • In Kuala Lumpur City Centre
  • Merdeka Square - 18 min walk
  • Petronas Twin Towers - 18 min walk
  • Kuala Lumpur Convention Centre - 22 min walk
  • Kuala Lumpur Tower - 22 min walk
  • Putra World Trade Centre - 23 min walk
  • KLCC Park - 23 min walk
  • Petaling Street - 24 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 57 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur Sultan Ismail Station - 14 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 24 min walk
  • Medan Tuanku Station - 2 min walk
  • Bukit Nanas Station - 9 min walk
  • Dang Wangi Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Malaysia may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking* on site (limited)

  • Electric vehicle charging point

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 17652
  • Conference space size (meters) - 1640
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Essence - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Celestial Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Villa Danieli - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Pavilions Lounge - This lobby lounge serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Essence Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Sheraton Imperial Kuala Lumpur Hotel’s small print

Also known as

  • Hotel Kuala Lumpur Sheraton
  • Sheraton Kuala Lumpur Hotel
  • Sheraton Imperial Hotel
  • Sheraton Imperial
  • Sheraton Kuala Lumpur
  • Kuala Lumpur Sheraton
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel
  • Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur
  • Hotel Sheraton Imperial Kuala Lumpur
  • Imperial Sheraton Kuala Lumpur
  • Kuala Lumpur Hotel Sheraton
  • Kuala Lumpur Sheraton Hotel
  • Kuala Lumpur Sheraton Imperial
  • Sheraton Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 29.00 per day

Rollaway beds are available for MYR 93.0 per night

Breakfast costs between MYR 48.00 and MYR 84.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Imperial Kuala Lumpur Hotel

  • Does Sheraton Imperial Kuala Lumpur Hotel offer free cancellation for a full refund?
    Yes, Sheraton Imperial Kuala Lumpur Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sheraton Imperial Kuala Lumpur Hotel currently open?
    This property is closed from June 21 2020 to December 31 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Sheraton Imperial Kuala Lumpur Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Imperial Kuala Lumpur Hotel?
    Yes. Valet parking costs MYR 29.00 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Is there a pool at Sheraton Imperial Kuala Lumpur Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sheraton Imperial Kuala Lumpur Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sheraton Imperial Kuala Lumpur Hotel?
    You can check in from 3 PM to 10:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Sheraton Imperial Kuala Lumpur Hotel?
    Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include RA Nasi Lemak (4-min walk), Syed Bistro (4-min walk), and Yut Kee Restaurant (4-min walk).

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Recent reviews

Very Good 8.4 From 403 reviews

Exceptional 10.0
Great location and their staff was exceptional! Everyone was helpful, polite and we really loved the convenience! Faisal, our concierge, went above and beyond to make sure all our needs were met. Homerun, slamdunk! Highly recommended! It's one thing to stay in a nice hotel-but it's a whole entirely different experience when everyone onsite is there to help you.
Ron, us3 night family trip
Exceptional 10.0
Lovely hotel with great staff. Clean room with a beautiful view. Special thanks to the Front Desk, Faryoos Khalid who was very helpful.
SH, us1 night family trip
Very Good 8.0
Liked that it was centrally located near mall and rapid transit. Did not get to use rt though because it was so much easier to use grab taxi. Staff were extremely helpful in providing info about nearby eating places and getting around.
Jay, us4 night romance trip
Exceptional 10.0
This property is one of the nicest Marriott-Sheraton hotels that I have booked a stay. W hotels are top notch however this Sheraton is right up with the W. The gym is clean and well equiped. I was able to complete the majority of my usual workout with their equipment. That is rarely the case at a hotel gym. The men's locker facilities with the jacuzzi, steam, sauna and ice water bath were superb. Breakfast offered many options for tastes and food requirements.
GordonM., us3 night trip
Exceptional 10.0
Location is close to most attractions, friendly staff, spacious rooms.
us3 night family trip
Very Good 8.0
Hiyse kerpung ckeanung work need to improve and clean the dydt in the hidden and furniture tops. Soecially for alerguc guest convenience
us3 night family trip
Fair 4.0
renovated rooms, clean bathrooms and good location near train
us6 night family trip
Exceptional 10.0
Stayed four nights. On-site conference of 200 people was managed very well. Buffet had great variety. Staff was friendly and most times, quick to serve.
Gary, us4 night business trip
Very Good 8.0
I had a club room and the afternoon drinks and food on the top floor was excellent. I went swimming one morning and I found the pool area to seem old. Needs update. The room was very comfortable and I had a great view of the city. The room was sold at the appropriate value for the experience. The downstairs breakfast buffet was delicious. Good location to get around Bukit Bintang.
Michael, us1 night trip
Very Good 8.0
Older hotel, but great location with updated rooms. The spa facilities are sadly old and spell like toilet. Disappointing. Overall - good service, comfortable bed and pillows. Cable TV has very limited channels and often has bad signals. Unable to watch even the news.
DC, us6 night trip

Sheraton Imperial Kuala Lumpur Hotel

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