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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Sheraton Imperial Kuala Lumpur Hotel

Luxury hotel with spa, near SOGO

  • Free WiFi

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Property renovations and closures

  • This property is closed from June 21 2020 to June 30 2021 (dates subject to change).

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Bathroom
  • Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 50
1 / 50Outdoor Pool
8.6.Fabulous.
  • Excellent, staffs are honest. I left my power bank in one of the rooms that me and my…

    Jan 5, 2020

  • Everything was normal during the week and once we got to the weekend and if became busy…

    Nov 28, 2019

See all 333 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Shopping
Transportation options
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 398 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

What’s around

  • In Kuala Lumpur City Centre
  • Merdeka Square - 18 min walk
  • Petronas Twin Towers - 18 min walk
  • Kuala Lumpur Convention Centre - 22 min walk
  • Kuala Lumpur Tower - 22 min walk
  • Putra World Trade Centre - 23 min walk
This property is closed from June 21 2020 to June 30 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Twin Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking, City View
  • Club Suite, 1 King Bed
  • Club Suite, 1 King Bed, City View
  • Club Suite, 1 King Bed, Non Smoking, City View

Location

  • In Kuala Lumpur City Centre
  • Merdeka Square - 18 min walk
  • Petronas Twin Towers - 18 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Merdeka Square - 18 min walk
  • Petronas Twin Towers - 18 min walk
  • Kuala Lumpur Convention Centre - 22 min walk
  • Kuala Lumpur Tower - 22 min walk
  • Putra World Trade Centre - 23 min walk
  • KLCC Park - 23 min walk
  • Petaling Street - 24 min walk
  • Suria KLCC Shopping Centre - 24 min walk
  • Pavilion Kuala Lumpur - 25 min walk
  • Berjaya Times Square - 36 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 54 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur Sultan Ismail Station - 14 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 24 min walk
  • Medan Tuanku Station - 2 min walk
  • Bukit Nanas Station - 9 min walk
  • Dang Wangi Station - 9 min walk

At a glance

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MYR 29.00 per day)
  • Onsite parking limited
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 17652
  • Conference space size (meters) - 1640
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch Smart TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Essence - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Celestial Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Villa Danieli - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Pavilions Lounge - This lobby lounge serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Essence Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Small print

Also known as

  • Hotel Kuala Lumpur Sheraton
  • Sheraton Kuala Lumpur Hotel
  • Sheraton Imperial Hotel
  • Sheraton Imperial
  • Sheraton Kuala Lumpur
  • Kuala Lumpur Sheraton
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel
  • Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur
  • Hotel Sheraton Imperial Kuala Lumpur
  • Imperial Sheraton Kuala Lumpur
  • Kuala Lumpur Hotel Sheraton
  • Kuala Lumpur Sheraton Hotel
  • Kuala Lumpur Sheraton Imperial
  • Sheraton Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel

Optional extras

Valet parking costs MYR 29.00 per day

Rollaway beds are available for MYR 93.0 per night

Breakfast costs between MYR 48.00 and MYR 84.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Imperial Kuala Lumpur Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from June 21 2020 to June 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs MYR 29.00 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 10:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include RA Nasi Lemak (4-min walk), Syed Bistro (4-min walk), and Yut Kee Restaurant (4-min walk).
  • Sheraton Imperial Kuala Lumpur Hotel has a spa and an outdoor pool, as well as a 24-hour fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Great location and their staff was exceptional! Everyone was helpful, polite and we really loved the convenience! Faisal, our concierge, went above and beyond to make sure all our needs were met. Homerun, slamdunk! Highly recommended! It's one thing to stay in a nice hotel-but it's a whole entirely different experience when everyone onsite is there to help you.

    Ron, 3 night family trip, Nov 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel with great staff. Clean room with a beautiful view. Special thanks to the Front Desk, Faryoos Khalid who was very helpful.

    SH, 1 night family trip, Oct 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Liked that it was centrally located near mall and rapid transit. Did not get to use rt though because it was so much easier to use grab taxi. Staff were extremely helpful in providing info about nearby eating places and getting around.

    Jay, 4 night romance trip, Oct 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This property is one of the nicest Marriott-Sheraton hotels that I have booked a stay. W hotels are top notch however this Sheraton is right up with the W. The gym is clean and well equiped. I was able to complete the majority of my usual workout with their equipment. That is rarely the case at a hotel gym. The men's locker facilities with the jacuzzi, steam, sauna and ice water bath were superb. Breakfast offered many options for tastes and food requirements.

    GordonM., 3 night trip, Sep 26, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Hiyse kerpung ckeanung work need to improve and clean the dydt in the hidden and furniture tops. Soecially for alerguc guest convenience

    3 night family trip, Jul 28, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Location is close to most attractions, friendly staff, spacious rooms.

    3 night family trip, Jul 25, 2019

    Verified Expedia guest review

  • 4.0.Fair

    renovated rooms, clean bathrooms and good location near train

    6 night family trip, May 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Stayed four nights. On-site conference of 200 people was managed very well. Buffet had great variety. Staff was friendly and most times, quick to serve.

    Gary, 4 night business trip, May 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    I had a club room and the afternoon drinks and food on the top floor was excellent. I went swimming one morning and I found the pool area to seem old. Needs update. The room was very comfortable and I had a great view of the city. The room was sold at the appropriate value for the experience. The downstairs breakfast buffet was delicious. Good location to get around Bukit Bintang.

    Michael, 1 night trip, Mar 29, 2019

    Verified Orbitz guest review

  • 2.0.Poor

    The only thing that stands out is the staff especially Fifi at the front desk and the bellman at the entrance. This is not a 5 star hotel. Toilet did not flush properly. Room was a bit dated. Everything at the hotel had prices like NYC. A pack of Oreos that sells right opposite the hotel in the mall for $0.60 US sells for $3 at the hotel. Really Sheraton this is how you nickel and dime your customers. Also I didn’t see 1 person at the Indian restaurant, reason being price are way too expensive. I dine opposite the twin tower at NZ curry house for 1/10 the price and service with a view of the twin towers. The bar and pool bar was priced like if you are at the club in NYC. Gym was in good condition. The Spa was way too expensive. You get a massage in NYC Chinatown for less the price than at the hotel. Hotel wasn’t quiet either, you can hear construction going on and the traffic. Also please review your bill, checked my bill at 4am a saw a room charge of $64 US. I immediately called the front desk and inquired, only to be told someone from reception will call be back. I waited without going back to sleep. No one called. Went down at 8am and was told it was a mistake. A mistake that cost me 4 hrs of my precious sleep especially when I am on vacation. I wished to those reviewers who rated this hotel as a 5 star. This is my 31st country visiting and no way this is a 5 star. I stayed at boutique 3 star hotel that had way better services. Unfortunately orbitz only allows 1500 words.

    2 night romance trip, Mar 16, 2019

    Verified Orbitz guest review

See all 333 reviews