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Iberostar Grand Mencey, Tenerife

5-star5 stars
Calle Doctor Jose Naveiras, 38TenerifeTenerife38004SpainGreat location! See map

Luxury hotel in Rambla de Santa Cruz with 2 restaurants, spa
  • Free WiFi
Tasty breakfast
Good internet service
Wellness Area
Great wellness & sports facilities
Value for money
Value for money could be better
344See all 344 reviews
From 2,018 reviewsTripAdvisor Traveller Rating

Iberostar Grand Mencey, Tenerife

from $137
  • Double Room, City View
  • Deluxe Room, Garden Area
  • Double Room Single Use, City View
  • Junior Suite
  • Deluxe Room, Garden View (Single Use)
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 14
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1950
  • Elevator/lift
  • Garden
  • Terrace
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Restaurante Los Menceyes - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Iballa - This lobby lounge overlooks the garden.

Los Laureles - This restaurant specializes in international cuisine and serves lunch only.

Casino Bar - Onsite bar.

Iberostar Grand Mencey, Tenerife’s small print

Also known as

  • Grand Hotel Mencey
  • Iberostar Mencey Grand Hotel
  • Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
  • Hotel Iberostar Mencey
  • Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
  • Iberostar Grand Mencey
  • Iberostar Hotel Grand Mencey
  • Iberostar Hotel Mencey
  • Iberostar Mencey


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

The spa is accessible for EUR 18 per person, per day

Self parking costs EUR 12 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Iberostar Grand Mencey, Tenerife


  • Heart of Rambla de Santa Cruz
  • Garcia Sanabria Park - 2 min walk
  • Nuestra Senora del Pilar Parish - 6 min walk
  • Almeyda Military Museum - 6 min walk
  • Canarias Regional Military Museum - 6 min walk
  • Municipal Museum of Fine Arts - 8 min walk
  • San Francisco de Asis Parish - 10 min walk
  • Plaza de Espana - 11 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 14 min drive
  • Self parking (surcharge)

Recent reviews

Superb 9.2 From 344 reviews

Iberostar Grand Mencey, Tenerife
Very Good8.0
Great option in Arrecife!
The staff were lovely and the views (book an ocean facing room on a high floor) were spectacular. Some of the facilities were starting to show signs of aging. The spa (Turkish steam room wasn’t functioning) was not quite to the standard I would’ve liked but I did enjoy the massage I got. Great buffets at breakfast and dinner. Would definitely stay again!
Rahul, us3 night trip
Iberostar Grand Mencey, Tenerife
Nice hotel, great place to relax
It was amazing, very nice room and spa
Aniano, us1 night trip
Iberostar Grand Mencey, Tenerife
Great Stay.
Amazing views from our room as well from the gardens. Across the road from a spectacular park and 15 minute walk to the harbour area with all its shops and cafes. We had a meal there and enjoyed some of the local wines at reasonable cost.Our only complaint is the obscene cost (18€) of the breakfast. Lots of local cafes within easy walking distance for less than 1/3 the cost. Other than that, I give top marks for the hotel and its professional helpful multilingual staff. If we return to the area we will definitely stay here.
William, us4 night trip
Iberostar Grand Mencey, Tenerife
Twin Bed = Overpriced
Twin bed, which for a broad shouldered, 6'4" man should be against the law.
John, us1 night trip
Iberostar Grand Mencey, Tenerife
Great one night stay. We liked it so much that we added 4 nights to our stay :)
A Traveler, us1 night romance trip

See all reviews

Iberostar Grand Mencey, Tenerife

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