All hotels in Santa Cruz de Tenerife, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

5 stars
Calle Doctor Jose Naveiras, 38Santa Cruz de TenerifeTenerife38004Spain, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Outstanding4.6 / 5
Amenities
Great amenities
Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
Value
Value for money could be better
484See all 484 Hotels.com reviews
From 1,510 reviewsTripAdvisor Traveller Rating

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

Hotel Info: 866-539-8117

from $125
  • Rambla, Superior Room, Patio
  • Superior Room, Garden View
  • Rambla Deluxe Room Single Use
  • Deluxe Room, Garden Area (Single Use)
  • Executive Suite
  • Basic Double Room Single Use
  • Double Room Single Use, City View
  • Junior Suite
  • Double Room, City View
  • Deluxe Room, Garden Area
  • Rambla, Deluxe Room
  • Deluxe Room, Garden View (Single Use)
  • Basic Double Room

At a glance

Key facts

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Grand Hotel Mencey
  • Iberostar Mencey Grand Hotel
  • Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
  • Hotel Iberostar Mencey
  • Iberostar Grand Hotel Mencey
  • Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
  • Iberostar Grand Mencey
  • Iberostar Grand Mencey Santa Cruz de Tenerife
  • Iberostar Hotel Grand Mencey
  • Iberostar Hotel Mencey
  • Iberostar Mencey

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

The spa is accessible for EUR 15 per person, per day

Self parking costs EUR 12 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 14
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1950
  • Elevator/lift
  • Garden
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Iballa - This lobby lounge overlooks the garden.

Los Laureles - This restaurant specializes in international cuisine and serves lunch only.

Casino Bar - Onsite bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife’s small print

Also known as

  • Grand Hotel Mencey
  • Iberostar Mencey Grand Hotel
  • Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
  • Hotel Iberostar Mencey
  • Iberostar Grand Hotel Mencey
  • Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
  • Iberostar Grand Mencey
  • Iberostar Grand Mencey Santa Cruz de Tenerife
  • Iberostar Hotel Grand Mencey
  • Iberostar Hotel Mencey
  • Iberostar Mencey

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

The spa is accessible for EUR 15 per person, per day

Self parking costs EUR 12 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 484 reviews

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Outstanding5.0 / 5
Luxury in the heart of Santa Cruz
A fine property next to the park. Perfect central location.
2 night romance trip
Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Excellent4.0 / 5
Getaway Break
A 5 star break only let down by the dreadful hamburger lunch we had whilst sat in the idyllic garden bar.
2 night romance trip
Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Outstanding5.0 / 5
Excellent hotel
The staff was so accommodating. The breakfast was excellent. The gym had good classes. We would use this chain again.
1 night romance trip
Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Outstanding5.0 / 5
outsanding personnel and sevice
A very pleasent stay, very friendly employees,impressive building
3 night family trip
Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Outstanding5.0 / 5
Wonderful garden and pool
Beautiful Hotel. An oasis in the city. Difficult to find by car. As a US traveler who is used to big hotels with doormen and valets, finding the entrance to this hotel was not easy. Look for the Casino signs on the ground floor to know that you have found the right place. The champagne reception at the front desk was a nice touch.
1 night family trip

See all reviews

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

Is the description of this hotel not correct? Tell us