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Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

5 stars5 stars
Calle Doctor Jose Naveiras, 38Santa Cruz de TenerifeTenerife38004Spain, 800-491-6126
Top Hotel
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Breakfast
Tasty breakfast
Amenities
Great amenities
429See all 429 Hotels.com reviews
From 1,714 reviewsTripAdvisor Traveller Rating

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

Hotel Info: 866-539-8117

from $116
  • Rambla, Superior Room, Patio
  • Superior Room, Garden View
  • Rambla Deluxe Room Single Use
  • Deluxe Room, Garden Area (Single Use)
  • Executive Suite
  • Basic Double Room Single Use
  • Superior Double Room
  • Double Room Single Use, City View
  • Junior Suite
  • Double Room, City View
  • Deluxe Room, Garden Area
  • Rambla, Deluxe Room
  • Deluxe Room, Garden View (Single Use)
  • Basic Double Room

At a glance

Key facts

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Grand Hotel Mencey
  • Iberostar Mencey Grand Hotel
  • Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
  • Hotel Iberostar Mencey
  • Iberostar Grand Hotel Mencey
  • Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
  • Iberostar Grand Mencey
  • Iberostar Grand Mencey Santa Cruz de Tenerife
  • Iberostar Hotel Grand Mencey
  • Iberostar Hotel Mencey
  • Iberostar Mencey

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

The spa is accessible for EUR 18 per person, per day

Self parking costs EUR 12 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 14
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1950
  • Elevator/lift
  • Garden
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Iballa - This lobby lounge overlooks the garden.

Los Laureles - This restaurant specializes in international cuisine and serves lunch only.

Casino Bar - Onsite bar.

Restaurante Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife’s small print

Also known as

  • Grand Hotel Mencey
  • Iberostar Mencey Grand Hotel
  • Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
  • Hotel Iberostar Mencey
  • Iberostar Grand Hotel Mencey
  • Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
  • Iberostar Grand Mencey
  • Iberostar Grand Mencey Santa Cruz de Tenerife
  • Iberostar Hotel Grand Mencey
  • Iberostar Hotel Mencey
  • Iberostar Mencey

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

The spa is accessible for EUR 18 per person, per day

Self parking costs EUR 12 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

Landmarks

  • In Rambla de Santa Cruz
  • Garcia Sanabria Park (0.1 mi / 0.2 km)
  • Nuestra Senora del Pilar Parish (0.3 mi / 0.5 km)
  • Canarias Regional Military Museum (0.4 mi / 0.6 km)
  • Almeyda Military Museum (0.4 mi / 0.6 km)
  • Municipal Museum of Fine Arts (0.5 mi / 0.8 km)

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) 14-min drive
  • Self parking (surcharge)

Recent reviews

Outstanding 4.6 /5 from 429 reviews

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Outstanding5.0 / 5
Great Value
Old world feeling, lovely hotel, friendly efficient staff , good food ,service and location.
2 night romance trip
Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Excellent4.0 / 5
Lovely location
I would highly recommend The Mencey. It is located in a very lovely area of town. Even though it wasn't all that close to the shopping area, there were certainly lots of choices for lovely meals. Nice place to stay!
3 night family trip
Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Excellent4.0 / 5
more than ok but not great
it is an okay experience. I am a bit disappointed about the size and the setting of the junior suite as this is definitely not a junior suite comparing to other five star hotel (more like a superior room).
3 night trip
Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Outstanding5.0 / 5
Great Hotel in Great Location
Best location and prettiest hotel in Santa Cruz de Tenerife.
3 night romance trip
Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife
Outstanding5.0 / 5
Luxury in the heart of Santa Cruz
A fine property next to the park. Perfect central location.
2 night romance trip

See all reviews

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

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