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Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

5-star5 stars
Calle Doctor Jose Naveiras, 38Santa Cruz de TenerifeTenerife38004Spain, 800-491-6126

Luxury hotel in Rambla de Santa Cruz with 2 restaurants, spa
  • Free WiFi
Superb4.6 / 5
Breakfast
Tasty breakfast
Location
Great location
WiFi
Good internet service
Value for money
Value for money could be better
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From 1,823 reviewsTripAdvisor Traveller Rating

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

Hotel Info: 866-539-8117

from $129
  • Double Room, City View
  • Deluxe Room, Garden Area
  • Deluxe Room, Garden View (Single Use)
  • Superior Double Room
  • Double Room Single Use, City View
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 14
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1950
  • Elevator/lift
  • Garden
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Iballa - This lobby lounge overlooks the garden.

Los Laureles - This restaurant specializes in international cuisine and serves lunch only.

Casino Bar - Onsite bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife’s small print

Also known as

  • Grand Hotel Mencey
  • Iberostar Mencey Grand Hotel
  • Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
  • Hotel Iberostar Mencey
  • Iberostar Grand Hotel Mencey
  • Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
  • Iberostar Grand Mencey
  • Iberostar Grand Mencey Santa Cruz de Tenerife
  • Iberostar Hotel Grand Mencey
  • Iberostar Hotel Mencey
  • Iberostar Mencey

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

The spa is accessible for EUR 18 per person, per day

Self parking costs EUR 12 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Iberostar Grand Hotel Mencey, Santa Cruz de Tenerife

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