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Iberostar Grand Mencey, Santa Cruz de Tenerife

5-star5 stars
Calle Doctor Jose Naveiras, 38Santa Cruz de TenerifeTenerife38004Spain
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  • Free WiFi
Tasty breakfast
Great amenities
Wellness Area
Great wellness & sports facilities
Value for money
Value for money could be better
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From 1,955 reviewsTripAdvisor Traveller Rating

Iberostar Grand Mencey, Santa Cruz de Tenerife

from $137
  • xJunior Suite
  • xDouble room
  • xTriple Room
  • xSingle Room
  • xTriple Room 1 Child
  • Double Room, City View
  • Rambla, Deluxe Room
  • Deluxe Room, Garden Area
  • Double Room Single Use, City View
  • Rambla Deluxe Room Single Use
  • Deluxe Room, Garden Area (Single Use)
  • Rambla, Superior Room, Patio
  • xSuperior Jardin
  • Superior Room, Garden View
  • Junior Suite
  • Executive Suite
  • Basic Double Room
  • Basic Double Room Single Use
  • Deluxe Room, Garden View (Single Use)
  • Superior Double Room

About Iberostar Grand Mencey, Santa Cruz de Tenerife

The Iberostar Grand Mencey is located in Santa Cruz, Tenerife, Spain, in a residential area opposite García Sanabria Park, 1.2 miles (2 kilometers) from Santa Cruz harbor. Tenerife North Airport (TFN) is 6.2 miles (10 kilometers) from the hotel.

Hotel Features.
Set in subtropical gardens, the Iberostar Grand Mencey is a stately colonial-style building decorated in the style of a Canarian country house. The hotel also has a sauna, steam room, reading room, business center, and a casino. Further amenities include high-speed Internet access, a concierge desk, 14 meeting rooms, and 24-hour room service.

The hotel restaurant, Los Menceyes, serves regional and international dishes in a semi-formal setting. A buffet breakfast (surcharge) is offered each morning. Drinks, snacks, and light meals are also available from the wood-paneled Ibala Bar.

For a surcharge, the hotel features a roundtrip airport shuttle, garage parking, and childcare service.

There are 261 air-conditioned guestrooms spread over 4 floors, all with high ceilings, marble floors, and antique-style furniture. Amenities include complimentary wireless Internet access, flat-screen televisions, minibars, bathrobes, and marble bathrooms. Use of connecting/adjoining rooms can be arranged, and baby cots are complimentary.


At a glance

Key facts

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 14
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1950
  • Elevator/lift
  • Garden
  • Terrace
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Restaurante Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Iballa - This lobby lounge overlooks the garden.

Los Laureles - This restaurant specializes in international cuisine and serves lunch only.

Casino Bar - Onsite bar.


On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Pilates classes on site
  • Yoga classes/instruction on site


  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Iberostar Grand Mencey, Santa Cruz de Tenerife’s small print

Also known as

  • Grand Hotel Mencey
  • Iberostar Mencey Grand Hotel
  • Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
  • Hotel Iberostar Mencey
  • Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
  • Iberostar Grand Mencey
  • Iberostar Hotel Grand Mencey
  • Iberostar Hotel Mencey
  • Iberostar Mencey


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

The spa is accessible for EUR 18 per person, per day

Self parking costs EUR 12 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Iberostar Grand Mencey, Santa Cruz de Tenerife


  • In Rambla de Santa Cruz
  • Garcia Sanabria Park (2-minute walk)
  • Nuestra Senora del Pilar Parish (6-minute walk)
  • Almeyda Military Museum (6-minute walk)
  • Canarias Regional Military Museum (6-minute walk)
  • Municipal Museum of Fine Arts (8-minute walk)
  • San Francisco de Asis Parish (10-minute walk)
  • Plaza de Espana (11-minute walk)

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) 14-min drive
  • Self parking (surcharge)

Iberostar Grand Mencey, Santa Cruz de Tenerife

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