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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

The Westin Palace, Madrid, Madrid

5-star5 stars
Plaza de las Cortes, 7, Madrid, Madrid, 28014, Spain

Luxury hotel with restaurant, near Congress of Deputies
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Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
Value
Value for money could be better

The Westin Palace, Madrid, Madrid

from $228
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed, Courtyard View
  • Premium Room, 1 Queen Bed, City View
  • Premium Room, 2 Twin Beds, City View
  • Premium Room, 1 King Bed, City View
  • Executive Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Premium Room, 2 Twin Beds, View
  • Premium Room, 1 King Bed, View
  • Junior Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom, City View
  • Executive Suite, 1 Bedroom, View, Corner
  • Royal Suite, 1 Bedroom, View

What’s around The Westin Palace, Madrid, Madrid

Landmarks

  • In Literary Quarter
  • Prado Museum - 5 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 11 min walk
  • Thyssen-Bornemisza National Museum - 2 min walk
  • Congress of Deputies - 1 min walk
  • Fountain of Neptune - 2 min walk
  • Parroquia Jesus de Medinaceli - 3 min walk
  • House-Museum of Lope de Vega - 3 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 17 min drive
  • Madrid Recoletos Station - 13 min walk
  • Madrid Atocha Station - 15 min walk
  • Atocha Cercanías Station - 15 min walk
  • Sevilla Station - 6 min walk
  • Anton Martin Station - 6 min walk
  • Banco de Espana Station - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 470 rooms
  • This hotel is arranged over 6 floors

Check-in and check-out

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free (dogs only)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Golfing nearby
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1912
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV
  • Wheelchair-accessible bathroom vanity
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

  • The Westin Palace, Madrid is listed in the 2011 Condé Nast Traveler Top 100 List.

The Westin Palace, Madrid, Madrid’s small print

Also known as

  • Madrid Palace Westin
  • Westin Palace Madrid
  • The Westin Palace Madrid Hotel Madrid
  • Westin Palace Madrid Hotel
  • The Westin Palace, Madrid Hotel
  • The Westin Palace, Madrid Madrid
  • The Westin Palace, Madrid Hotel Madrid
  • Madrid Westin Palace
  • Palace Madrid
  • Palace Madrid Westin
  • Westin Madrid
  • Westin Madrid Palace
  • Westin Palace
  • Westin Palace Hotel
  • Westin Palace Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs EUR 38.77 per night

Rollaway beds are available for EUR 66.0 per night

Buffet breakfast is offered for an extra charge of EUR 39 per person (approximately)

Cribs/Infant beds are available for EUR 66.0 per night

WiFi is available in guestrooms for EUR 19 per day (rates may vary)

WiFi is available in public areas for EUR 19 per day (rates may vary)

Wired Internet access is available in guestrooms for EUR 19 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 337 reviews

Exceptional 10.0
All around great
Great hotel, great location and great service.
Michael, us1 night trip
Very Good 8.0
No pool, and for elite status should have had more room.
us1 night trip
Very Good 8.0
On our last breakfast the woman asked my husband if he’d like coffee he said no can I please have orange juice and water. She just walked off never asking me . Someone later brought 2 orange juices no water. Then I finished eating long before my husband. The same woman came back ignoring me totally. Took my husband’s plate and left mine . She asked if he was done, my empty plate was there she never asked me and didn’t take my plate. No idea what her issue was. Inappropriate for service staff . On a good note the rest of the staff was fantastic and nice . The opera lunch was just wonderful. We loved it! This is the only hotel I’ve stayed at where one of the concierge staff seemed bothered by questions. Service staff... isn’t this their job?
Tracie, us3 night romance trip
Fair 4.0
First impressions matter
First impressions matter. Doormen do not open doors in /out, help with luggage and rarely say hello. Even when there are many just standing around. Front desk help was uneven... some barely saw us standing there and others had such a snotty air about them that you almost thought twice about asking for recommendations. Would never stay at this property again and doubt would stay at a Marriott as well. For the money that was charged I expected more service and less attitude.
us3 night family trip
Exceptional 10.0
Best Hotel in Madrid
Jose Mauricio, us3 night family trip

The Westin Palace, Madrid, Madrid

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