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El San Juan Hotel, Curio Collection by Hilton, Carolina

4 stars4 stars
6063 Isla Verde AvenueCarolina00979Puerto Rico, 855-239-9397
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Good3.9 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
14See all 14 Hotels.com reviews
From 3,107 reviewsTripAdvisor Traveller Rating

El San Juan Hotel, Curio Collection by Hilton, Carolina

Hotel Info: 855-239-9397

from $242
  • Deluxe Room, 1 King Bed, Pool View, Tower
  • Deluxe Room, 2 Queen Beds, Pool View, Tower
  • Junior Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Ocean View, Tower
  • Deluxe Room, 2 Queen Beds, Ocean View, Tower
  • Deluxe Villa, 1 King Bed (Banyan)
  • Deluxe Villa, 1 King Bed (Pool)
  • Room, 1 King Bed, No View
  • Room, 2 Queen Beds, No View
  • Garden Lanais King
  • Room, 1 King Bed, City View
  • Room, 2 Queen Beds, City View
  • Suite (Casa Del Mar)
  • Room, 1 King Bed, Accessible, Ocean View (Hearing, Shower)
  • Deluxe Villa, 2 Double Beds (Pool)
  • Villa, 1 King Bed (Ocean)
  • Villa, 2 Queen Beds (Ocean)
  • Suite, 1 King Bed, Oceanfront
  • Suite, 2 Queen Beds, Oceanfront
  • Suite, 2 Bedrooms
  • Suite, 1 King Bed (Ocean Front View)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Room, 2 Queen Beds, Accessible, City View (Hearing, Bathtub)
  • Room, 1 King Bed, Accessible, Ocean View (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)
  • Garden Lanais 2 Double
  • Main Tower King
  • Casita King
  • Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)
  • Main Tower Two Queen Beds
  • Main Tower Deluxe Two Queen Beds
  • Main Tower Deluxe King
  • Ocean Villa
  • One Bedroom Suite, One King Bed
  • One King Accessible With Bathtub
  • One Bedroom Suite, Two Queen Beds
  • Junior Suite, One King Bed
  • Two Bedroom Suite
  • Room, 1 King Bed, Accessible
  • Suite
  • Royal Suite, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • El Resort & Hilton Hotel
  • El San Juan Hotel Curio Collection Hilton
  • El Hotel Curio Collection Hilton
  • El San Juan Curio Collection Hilton
  • El San Juan Casino Hilton
  • El San Juan Resort & Casino Hilton Hotel
  • El San Juan Hotel Casino
  • El San Juan Hotel Isla Verde
  • El San Juan Hotel Puerto Rico
  • El San Juan Resort And Casino
  • El Resort & Casino Hilton Hotel
  • El San Juan Hilton

Policies

Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 75

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 22.30 per day with in/out privileges

Valet parking costs USD 27.88 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 27 for adults and USD 13.50 for children (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Swim-up bar
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 17
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 1958
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Marea - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only.

Caña by Juliana Gonzalez - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Caña Pool Lounge - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Yamato - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Trattoria Napoles - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Steam room
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

El San Juan Hotel, Curio Collection by Hilton, Carolina’s small print

Also known as

  • El Resort & Hilton Hotel
  • El San Juan Hotel Curio Collection Hilton
  • El Hotel Curio Collection Hilton
  • El San Juan Curio Collection Hilton
  • El San Juan Casino Hilton
  • El San Juan Resort & Casino Hilton Hotel
  • El San Juan Hotel Casino
  • El San Juan Hotel Isla Verde
  • El San Juan Hotel Puerto Rico
  • El San Juan Resort And Casino
  • El Resort & Casino Hilton Hotel
  • El San Juan Hilton

Policies

Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 75

Late check-out can be arranged for an extra charge of USD 75

Self parking costs USD 22.30 per day with in/out privileges

Valet parking costs USD 27.88 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 27 for adults and USD 13.50 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 14 reviews

El San Juan Hotel, Curio Collection by Hilton, Carolina
Excellent4.0 / 5
April 2017: Hotel is under new ownership, and has been nicely remodeled, but they have taken out the CASINO, much to the dismay of many guests, and the many casino workers, who are walking protest lines both in front of the hotel and on the beach.
4 night romance trip
El San Juan Hotel, Curio Collection by Hilton, Carolina
Outstanding5.0 / 5
Newly renovated luxury on the beach.
Lovely hotel, will be back.
2 night romance trip
El San Juan Hotel, Curio Collection by Hilton, Carolina
Outstanding5.0 / 5
Beautiful Location
The hotel staff was amazing the door man Alberto and Front management Lelani was absolutely magnificent.
4 night trip with friends
El San Juan Hotel, Curio Collection by Hilton, Carolina
Poor1.0 / 5
worst experience of my life and patrons treated as second hand visits during nocturnal hours not to mention constant noise from protesters line up in front and in the beach area with loud horns and disrupting every aspect of hotel service not to mention that thermostat is under hotel control and any adjustments under 68 degrees require a time consuming call and visit from engineering all for the sake of saving minimal dollars as the expense of client comfort. Please dont have anyone register here for a short or long stay,. Ruined my birthday
4 night romance trip

See all reviews

El San Juan Hotel, Curio Collection by Hilton, Carolina

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