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All properties in Nusa Dua, Indonesia
1 room, 2 adults

Nusa Dua Beach Hotel & Spa, Nusa Dua

4.5-star4.5 stars
Kawasan Pariwisata Nusa Dua Lot North 4, Nusa Dua, Bali, 80363, Indonesia

4.5-star beachfront resort with spa, near Nusa Dua Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 7,146 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • The hotel was very dirty, severely degraded and outdated. What we were greeted with did…May 24, 2019
  • I stayed for one night only. I arrived at the hotel at 5pm but my room was not ready, the…Oct 3, 2019

Nusa Dua Beach Hotel & Spa, Nusa Dua

from $103
  • Deluxe Room
  • Palace Club Room
  • Palace Club Suite
  • Premier Room
  • Palace Club Lagoon Room
  • Palace Club Lagoon Suite
  • Family Room
  • Deluxe Room, 2 Bedrooms (Adjoining)
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms, Private Pool
  • Presidential Suite, 2 Bedrooms, Private Pool

What’s around Nusa Dua Beach Hotel & Spa, Nusa Dua

Top spots nearby

Recommended by this property

  • Nusa Dua Beach (12-minute walk)
  • Jimbaran Beach (4.6 mi / 7.3 km)
  • Waterbom Bali (6.2 mi / 9.9 km)
  • Kuta Beach (6.7 mi / 10.8 km)
  • Sanur Beach (8.3 mi / 13.4 km)
  • Seminyak Beach (9.1 mi / 14.7 km)
  • Seminyak Square (9.1 mi / 14.7 km)

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 382 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. Please note: Club Room bookings include access to the Club Lounge for guests age 13 and older. A USD 60 per day fee applies to each child age 5-12.There is no charge for children under 5 years old. For more details, please contact the property using the number provided on the booking confirmation email.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Fishing on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1983
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Japanese
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Nusa Dua Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Wedang Jahe - This restaurant specializes in international cuisine and serves breakfast only.

Rajas Balinese Cuisine - This beachfront restaurant specializes in Halal dishes and serves dinner only. Open select days.

Tamarind Kitchen & Lounge - This beach restaurant specializes in Halal dishes and serves lunch and dinner.

Maguro Asian Bistro - This beachfront restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Fishing on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Nusa Dua Beach Hotel & Spa, Nusa Dua’s small print

Also known as

  • Hotel Nusa Dua Beach
  • Nusa Dua Beach & Spa Nusa Dua
  • Nusa Dua Beach Hotel & Spa Resort
  • Nusa Dua Beach Hotel & Spa Nusa Dua
  • Nusa Dua Beach Hotel & Spa Resort Nusa Dua
  • Nusa Dua Beach
  • Nusa Dua Beach Hotel
  • Sofitel Bali Nusa Dua Beach Resort
  • Nusa Dua Beach Hotel And Spa
  • Nusa Dua Beach Hotel Nusa Dua
  • Nusa Dua Beach Hotel & Spa Bali
  • Nusa Dua Beach Resort
  • Nusa Dua Beach Hotel Spa

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Full breakfast is offered for an extra charge of IDR 405000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of IDR 450000 per vehicle (one way)

Airport shuttle service for children up to age 12 costs IDR 450000 (one-way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 241 reviews

Poor 2.0
The hotel was very dirty, severely degraded and outdated. What we were greeted with did not match the pictures or rating that made us choose this hotel for our destination. Dirt lined the halls that lead to the rooms. The beach smelled and was strewn with seaweed and rocks unlike the pictures we saw. The fixtures in the bathroom looked like they were falling of the walls and had not been scrubbed in quite awhile. The pool chairs were stained and falling apart. There was more trash in the planters than plants. The food were served at the beachfront restaurant did not taste good and found a bug in one of our meals. The main elevator and hallways reeked of bleach despite the grime on every surface. I am perplexed at how this hotel has such good rating for the state of the place. I felt we had been tricked somehow with what online showed and what we got. We were so unhappy with this location we checked out of the hotel after only a 4-5 hours. Spoke to the hotel about refunding us for the following days of our reservation but hotel pretended they could not get in touch with their booking manager and wasted nearly 3 hours of our time delaying and hoping we would leave without a refund; after we called Expedia and they approved a refund pending a call with their booking manager. The hotel offered to upgrade our rooms (after we called expedia) but the hotel was so dirty we couldn't possibly believe that a different room would change the cleaniness of the hotel. Will never return.
us4 night family trip
Good 6.0
Stunning hotel in lovely location.
I stayed for one night only. I arrived at the hotel at 5pm but my room was not ready, the reception staff were slow and unorganised and it took them 20-25 mins to tell me the room was not ready, we were sent to the bar for a welcome drink while we waited and told that someone would contact us when room was ready, no one did. After 30 more minutes I went to reception to be told the room was ready. Poor communication and my time wasted. This didn’t leave much time to enjoy the beach and pool before sunset and pool closing. As for the hotel, it was beautiful and had a lot of things to do. Not the most luxurious hotel in the area but I preferred this because it appeared to be the most authentic baliean style hotel. Had dinner in the Tamarind beach front restaurant and the food was delicious and well presented. Breakfast was buffet style and there Wes a massive selection of fresh food to choose from, very impressive. Checkout was frustrating as again the staff were unorganised and the was no queue system. People that were there after me were checked out before me. Overall a lovely experience but was disappointed by the time it took to check in and out and that my room was not ready especially since I only had one night in the hotel.
Robert, ie1 night trip
Exceptional 10.0
We only stayed for one night because in our other bungalow there were lot of mosquitos. We decided to go to nusa dua because of the private beach and it being close to the airport. The staff was really helpful and nice and made our stay comfortable. We had breakfast which was a lot to choose from. Only tip for the chef, pancakes were a bit dry - ive been to four hotels and they all had better pancakes. This is just a minorty, the food overall is good, but pricy (for bali). If you would like to see more of bali you should not only stay in Nusa Dua. The hotel was very relaxing for us cause it was our last 2 days. The pool is really nice and feel free to swim everywhere cause it is not crowded for such a big hotel. The hotel is massive and that's the only bad thing i would give it, some people like that, some dont. I usually dont like big hotels but had a lovely stay here with many facilities. Room is nice and clean and quite big, we only missed some extra plugins on the wall for our mobile phone chargers, so we had to unplug some lights. Overall great and relaxing stay for us as a couple. I would recommend this for people with young children as well.
nl1 night trip
Good 6.0
The hotel was fine, but not my style: too big and impersonal. When I arrived before check in time, the check in staff just didn't want to tell me that I wouldn't be able to access the room until check in time 3hrs later so planned to make me sit there and wait until I had to demand an answer so I could do something else in the meantime. It's totally understandable if a room isn't ready before the listed check in time, but it was extremely annoying that they just wouldn't give me an answer and it would be more convenient for them if I just sat there impatiently waiting. I didn't get a chance to use the facilities, except the morning yoga class on the beach, which was very nice and I would have gone again my second day if my schedule had allowed. I ordered breakfast from room service one day and I'm pretty sure they just took the waffles that had been sitting out in the buffet and sent them up and they weren't fresh or good. There were some ok parts of my stay, but overall, fairly underwhelming. I wouldn't have booked it if it wasn't for the convenience to get to an event nearby. Next time I need to stay in Nusa Dua, I'd probably book somewhere else.
sgOther trip
Very Good 8.0
Originality by the beach
Lovely hotel, peaceful and clean. Attentative staff that are always smiling and welcoming 24/7. Our room was spotless and was perfect for our needs... You don't live in room, so the comfy bed was great, and the bathroom functions well. The has ample storage for clothing and plenty of room for your accessories. Pools great with sparkling clean waters! We had a great stay and would recommend to all. Only downside we had is the area in general, we renamed it "Nusa Nothing To Dua"aka NNTD. If you wanna hang out around your hotel and mainly do nothing and relax, perfect spot. Do your research with what other hotels have as far as restaurants etc as limited food wise. The Bali Collection nearby but basic and restaurants a bit meh and pretty much all the same... If It's all about mainly doing nothing but chill and relax by the pools and/or the beach, then go and stay there! If you want hustle and bustle with amazing choices of food, booze and shopping, then stay in Seminyak. Or want the best of both worlds, get a cab for around 350,000 Rupiah, including tolls from NNTD to Seminyak return (barter people or you will be ripped off). Happy Holidays Folks!
S&J, auOther trip

Nusa Dua Beach Hotel & Spa, Nusa Dua

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