Skip to main content.
All properties in Puerto de la Cruz, Canary Islands, Spain
1 room, 2 adults

Hotel Botanico & The Oriental Spa Garden

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • In-room childcare (surcharge)
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400, Spain

Luxury hotel with spa, near San Telmo Promenade
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • In-room childcare (surcharge)
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Canary Islands may have restrictions in place due to COVID-19. Find out more

Property renovations and closures

This property is closed from March 16 2020 to August 23 2021 (dates subject to change).
  • Beautiful property and service was phenomenal throughout the hotel and at the restaurants!Dec 24, 2019
  • This hotel is exceptional and his staff is amazing!. The property is absolutely…Sep 13, 2019

Hotel Botanico & The Oriental Spa Garden

  • Deluxe Room
  • Ambassador Junior Suite
  • Deluxe Double Room Single Use
  • Deluxe Room, Garden View
  • Ambassador Junior Suite Ocean view
  • Family Room (2 adults and 2 children)
  • Deluxe Room, Sea View
  • Family Room (4 adults)
  • Senator Suite, Teide view
  • Senator Suite, Ocean view
  • Deluxe Room (pet friendly)

What’s around Hotel Botanico & The Oriental Spa Garden

Landmarks

  • Lago Martianez Swimming Pools - 18 min walk
  • Plaza del Charco - 20 min walk
  • Taoro Park - 21 min walk
  • Garden Beach - 30 min walk
  • San Telmo Promenade - 14 min walk
  • Loro Park - 2.4 mi / 3.8 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive
  • Tenerife South Airport (TFS) - 57 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*

  • Restrictions apply*

  • Up to 18 lbs

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Offsite

  • Free area shuttle within 2 km

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 4 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16162
  • Conference space size (meters) - 1502
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch Smart TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Oriental Spa Garden has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Slim - This restaurant specializes in Spanish cuisine and serves dinner only.

El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.

La Palmera Real - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bar Hall - This lobby lounge overlooks the garden. Open daily.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Hotel Botanico & The Oriental Spa Garden’s small print

Also known as

  • Botanico & The Oriental Spa
  • Hotel Botanico The Oriental Spa Garden
  • Hotel Botanico & The Oriental Spa Garden Hotel
  • Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
  • Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz
  • Botanico Puerto de la Cruz
  • Hotel Botanico Puerto de la Cruz
  • Hotel Botanico Tenerife
  • Botanico
  • Hotel Botanico And The Oriental Spa Garden

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Pet deposit: EUR 50 per stay

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Botanico & The Oriental Spa Garden

  • Does Hotel Botanico & The Oriental Spa Garden offer free cancellation for a full refund?
    Yes, Hotel Botanico & The Oriental Spa Garden does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Botanico & The Oriental Spa Garden currently open?
    This property is closed from March 16 2020 to August 23 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Botanico & The Oriental Spa Garden?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Botanico & The Oriental Spa Garden?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at Hotel Botanico & The Oriental Spa Garden?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Botanico & The Oriental Spa Garden?
    Yes, dogs are welcome, with a maximum weight of 18 lbs per pet. There's a charge of EUR 15 per pet, per day, and there's also a deposit of EUR 50 per stay. Food and water bowls are available.
  • What are the check-in and check-out times at Hotel Botanico & The Oriental Spa Garden?
    You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Botanico & The Oriental Spa Garden?
    Yes, there are 4 onsite restaurants, featuring alfresco dining, Spanish cuisine, and garden views. Nearby restaurants include Mesón Tinguaro (3-min walk), Oliva (3-min walk), and Mini Golf Club (4-min walk).
  • Is airport shuttle service offered by Hotel Botanico & The Oriental Spa Garden?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Hotel Botanico & The Oriental Spa Garden?
    No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (18-min walk) is nearby.
  • What is there to do at Hotel Botanico & The Oriental Spa Garden and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Hotel Botanico & The Oriental Spa Garden also has a sauna and a steam room, as well as a garden.

Recent reviews

Exceptional 9.6 From 92 reviews

Exceptional 10.0
It was a pleasure to stay in this hotel. I arrived without my suitcase, and got support and help from the staff. The room was great, spacious, very well equipped and served very well. Breakfast is amazing, big variety and very tasty. The spa garden is beautiful, very inspiring. Really recommended. The only thing that was missing in the room was a coffee machine :-)
us2 night trip
Exceptional 10.0
Friendly staff, beautiful location and WOW food! I truly recommend this place.
us3 night family trip
Exceptional 10.0
Really nice, relaxing, excellent service, very professional, courteous staff, great food and spa. We will be back.
Gary, us7 night romance trip
Exceptional 10.0
Amaizing hotel, nice staff, excellent food. A little bit far from the sea
us5 night trip
Exceptional 10.0
Superb hotel with excellent staff and facilities. This was our 5th visit to the hotel and we find that whenenver we travel anywhere else in the world we always base those hotels on the stardards at Hotel Botanico!
gb7 night trip
Very Good 8.0
It was too far fro Mt he town and was full of very old people not that I dislike them
gb7 night romance trip
Exceptional 10.0
Little to dislike about such an hotel. The spa was of exceptional beauty and the service throughout altogether exceptional. If you choose a room, you have a choice of aspects: spa garden, coast or mountain. Ours faced the garden and other guests recommended the mountain view.
gb5 night romance trip
Exceptional 10.0
We just cannot fault this hotel. We were so well looked after that we felt so thoroughly spoilt.
gb7 night romance trip
Exceptional 10.0
Fantastic staff and good nightly entertainment programme. The Oriental Spa was great. Some activities (yoga classes, putting) were at an extra charge.
gb7 night family trip
Exceptional 10.0
47% of repeat Business at this hotel by Customers. Enough Said.
gb14 night romance trip

Hotel Botanico & The Oriental Spa Garden