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Cancun Bay Resort - All Inclusive, Cancun

3-star3 stars
Boulevard Kukulkan KM 3.5Zona Hotelera, CancunQROO77500Mexico
Delightful beach hotel with a spa tub
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Though not perfect, I was genuinely impressed by the Cancun Bay Resort and its…Feb 6, 2018
  • The wait staff and entertainment staff made for a very enjoyable vacation. The pool was…Nov 17, 2017
70See all 70 reviews
From 1,312 reviewsTripAdvisor Traveller Rating

Cancun Bay Resort - All Inclusive, Cancun

from $171
  • Standard Room
  • Junior Suite (2 Bedrooms with dining room)
  • Family Suite (3 Bedrooms with dining room)
  • Standard Superior Room, Pool View
Want more choice? Check out our other properties in Cancun.

About Cancun Bay Resort - All Inclusive, Cancun

Waterfront resort on the northern end of Cancun's Hotel Zone

Las Perlas: 15 minutes

Cancun Bay Resort - All Inclusive, at the northern end of Cancun's Hotel Zone, is an 11-minute walk from La Casa de Arte Popular Mexicano, a museum dedicated to Mexican folk art. At Playa Las Perlas, a 15-minute walk away, you can swim in calm water and dine at restaurants lining the sand.

Ferry to Isla Mujeres

You're a 10-minute walk to the Embarcadero's observation tower, a rotating attraction that offers impressive views of the town and Caribbean Sea. From the Embarcadero, you can take a 30-minute ferry ride to Isla Mujeres, where you can visit the Capitán Dulché maritime museum. A local area shuttle is available for a fee at the resort.

Swim-up bar and free WiFi

After water sports at the marina, you can relax with a drink while connecting to free WiFi in the lobby bar or at the oceanfront pool with swim-up bar. Free parking is available nearby, and you can dine on a buffet at El Faisan restaurant or drink at an adults-only hot tub bar. Spa services are also available on site.

Balcony and sitting space

In each of the resort's 132 guestrooms, it's possible to take a break from the beach on your private balcony or terrace, or watch premium channels on the LCD TV. Air-conditioned rooms also offer separate dining areas and floor-to-ceiling windows that let in natural light.

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas



  • Free self parking (limited)

  • Free nearby parking

  • RV/bus/truck parking *


  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Spa services on site
  • Spa tub
  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Swim-up bar
  • Pool sun loungers
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 1970
  • Conference space size (meters) - 183
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 5
  • Year Built 1978
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
Land activities
  • Volleyball

  • Aerobics
  • Dancing
  • Water fitness

  • Onsite entertainment and activities
  • Theme parties

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours


El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Pina Colada - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

SushiBar - This poolside sushi bar specializes in sushi and serves brunch and lunch.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered.


On Site

  • Spa tub


  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Cancun Bay Resort - All Inclusive, Cancun’s small print

Also known as

  • Cancun Bay Resort All Inclusive
  • Qbay Cancun Hotel And Suites
  • Qbay Cancun Hotel Cancun
  • Cancun Bay All Inclusive
  • Cancun Bay Resort


This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the spa tub.

This property does not have elevators.

Optional extras

Late check-out can be arranged for an extra charge of USD 10

RV/bus/truck parking is available for an extra charge

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Cancun Bay Resort - All Inclusive, Cancun


  • In Avenida Kukulkan
  • Linda Beach (5-minute walk)
  • Museum of Popular Mexican Art (9-minute walk)
  • Escenica Tower (10-minute walk)
  • Las Perlas Beach (13-minute walk)
  • Langosta Beach (20-minute walk)
  • Tortuga Beach (38-minute walk)
  • Puerto Cancun Golf Course (44-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 23-min drive
  • Free self parking
  • Free parking nearby
  • Limited parking
  • RV, bus, and truck parking (surcharge)
  • Area shuttle (surcharge)

Cancun Bay Resort - All Inclusive, Cancun

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