Skip to main content.
All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Cancun Bay Resort - All Inclusive, Cancun

3-star3 stars
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with beach bar, near Turtle Beach
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good6.8
  • Perfect for the money we spent you will have a good time relaxing and meet good people!May 1, 2019
  • We absolutely enjoyed our 5days/4nights stay @Cancun Bay Resort w/my family. Loved that…Apr 8, 2019
265See all 265 Hotels.com reviews
From 1,568 reviews

TripAdvisor Traveller Rating

Cancun Bay Resort - All Inclusive, Cancun

from $177
  • Standard Room
  • Junior Suite, 2 Bedrooms
  • Family Suite (3 Bedrooms with dining room)
  • Superior Room, Ocean View

What’s around Cancun Bay Resort - All Inclusive, Cancun

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 36 min walk
  • Turtle Beach - 2 min walk
  • Langosta Beach - 20 min walk
  • Las Perlas Beach - 3 min walk
  • Museum of Popular Mexican Art - 9 min walk
  • Escenica Tower - 11 min walk
  • Puerto Cancun Marina Town Center - 24 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
  • Free self parking
  • Free parking nearby
  • Limited parking
  • RV, bus, and truck parking (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 132 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

WiFi rated poor

Transportation

Parking

  • Free self parking (limited)

  • Free nearby parking

  • RV/bus/truck parking *

Offsite

  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Swim-up bar
  • Pool sun loungers
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1970
  • Conference space size (meters) - 183
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built 1978
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
Land activities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Dining

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sushi Bar - This sushi bar is located by the pool and specializes in sushi. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Pina Colada - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Trattoria - This poolside restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Cancun Bay Resort - All Inclusive, Cancun’s small print

Policies

This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa tub.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Cancun Bay Resort All Inclusive
  • Qbay Cancun Hotel And Suites
  • Qbay Cancun Hotel Cancun
  • Cancun Bay All Inclusive
  • Cancun Bay Resort

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: USD 1.40 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 10 (subject to availability)

RV/bus/truck parking is available for an extra charge

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Cancun Bay Resort - All Inclusive, Cancun

Is the description of this hotel not correct? Tell us