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1 room, 2 adults

Holiday Inn Hotel & Suites Rochester - Marketplace, Rochester

3-star3 stars
800 Jefferson Rd, Rochester, NY, 14623, United States of America

3-star hotel in Rochester with indoor pool, restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Price Guarantee
From 607 reviews

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Wellness
Wellness & sports facilities could be improved

Holiday Inn Hotel & Suites Rochester - Marketplace, Rochester

from $87
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)
  • Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

What’s around Holiday Inn Hotel & Suites Rochester - Marketplace, Rochester

Landmarks

  • Marketplace Mall - 8 min walk
  • Veterans Memorial Park - 36 min walk
  • Bill Gray's Regional Iceplex - 38 min walk
  • Rochester Institute of Technology - 2.7 mi / 4.3 km
  • Strong Memorial Hospital - 3 mi / 4.9 km
  • Fair and Expo Center - 2.6 mi / 4.2 km
  • University of Rochester - 4 mi / 6.4 km
  • Genesee River's High Falls - 6.2 mi / 9.9 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 9 min drive
  • Rochester Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Car charging point

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4300
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish
  • Ukrainian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Holiday Inn Hotel & Suites Rochester - Marketplace, Rochester’s small print

Also known as

  • Holiday Inn Hotel Marketplace
  • Holiday Inn Hotel Rochester
  • Holiday Inn Hotel Rochester Marketplace
  • Holiday Inn Marketplace
  • Holiday Inn Rochester Marketplace

Policies

Pool use is for registered hotel guests only. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250.00 per stay

Optional extras

Breakfast costs between USD 8 and USD 11 for adults, and USD 3 and USD 11 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 270 reviews

Exceptional 10.0
Clean and comfortable
The hotel was very nice, the bed was super comfortable. It was a nice spacious layout and everything was clean. Our check out and check in was super easy. The hotel is located in a pretty remote area near stripe malls, however at night it was very quite. The parking lot is pretty bright across the street so the black out blinds came in handy.
jessica, usRomance trip
Very Good 8.0
Adequate hotel
The hotel was adequate and clean. It was expensive for what it was and breakfast wasn’t included.
usFamily trip
Very Good 8.0
Family Getaway Weekend
Overall our stay was very good. We rated the service like we did because there was an issue with a waitress at breakfast. We tried inquiring about the food at breakfast cause our son has a food allergy and the waitress that my wife talked to was extremely rude and unhelpful. She wouldn’t even verify ingredients so that my son could eat. Another waitress saw what was happening and intervened. We travel and eat out quit frequently and have never had an issue like this before or been treated this way. It’s a huge safety concern and were used to not eating at places cause they can’t accommodate. All we wanted to know is if the food was safe for our son before we started eating. Felt like she was taking her frustration with a work issue out on us.
Joshua, usFamily trip
Very Good 8.0
misleading but good.
The room we got (a suite), was PERFECT. Very nice, large, clean, etc. Our only complaint is that breakfast was not included which made my reservations very misleading, and we didn't find out it wasn't included until we were asked for a "waiver" after having sat down to eat, which we never received, and then had to pay for two breakfasts that were subpar for the cost. Had we known it wasn't included, we would've rather spent the same money for a better breakfast somewhere else. I saw the hotel worker in the dining area go up to a number of people getting a breakfast, who also assumed breakfast was included, asking them for their voucher, and then them leaving because they also hadn't planned to pay for it.
Mary Ellen, us1 night romance trip
Very Good 8.0
The room was very nice... the food, was frankly terrible.
Sharon, us2 night family trip

Holiday Inn Hotel & Suites Rochester - Marketplace, Rochester

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