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Phoenix Inn Suites South Salem, Salem

2.5 stars
4370 Commercial St SeSalemOR97302United States of America, ‏800-491-6126
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Excellent4.0 / 5
Value for money
Best value for money
Service
Fantastic service
Pool
Great pool
Breakfast
Tasty breakfast
434See all 434 Hotels.com reviews
From 223 reviewsTripAdvisor Traveller Rating

Phoenix Inn Suites South Salem, Salem

Hotel Info: 866-539-8117

from $89
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Phoenix Inn Suites Hotel Salem South
  • Phoenix Inn Suites South Salem
  • Phoenix Hotel South Salem
  • Phoenix Inn Suites South Salem Hotel Salem
  • Phoenix Inn Suites South Salem Oregon
  • Phoenix Suites South Salem

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 20 per accommodation, per night (maximum USD 100.00 per stay)

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 750
  • Conference space size (meters) - 70
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 25-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Phoenix Inn Suites South Salem, Salem’s small print

Also known as

  • Phoenix Inn Suites Hotel Salem South
  • Phoenix Inn Suites South Salem
  • Phoenix Hotel South Salem
  • Phoenix Inn Suites South Salem Hotel Salem
  • Phoenix Inn Suites South Salem Oregon
  • Phoenix Suites South Salem

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 20 per accommodation, per night (maximum USD 100.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 434 reviews

Phoenix Inn Suites South Salem, Salem
Poor1.0 / 5
I left a detailed set of issues with the hotel. During this year we have been in more than 25 motel/hotels. Phoenix Inn Suites has been the worst of all of our stays. We will never return to that Hotel! The rooms were very poorly designed - the windows were closed but we heard every car that drove by - the rooms were not insulated. We had a fan running to help cover sounds from outside, that didn't help. To include two sets of street racers with squealing tires - bad neighborhood - worse desk - they did not call the police to report it. The swimming pool - we didn't use it the water was cold and cloudy. The spa looked clean, but the water was barely warm. Free WiFi didn't work. Would not recommend this hotel to either a friend or enemy.
1 night family trip
Phoenix Inn Suites South Salem, Salem
Excellent4.0 / 5
Nice place to stay
Nice, clean room. Decent breakfast in the morning. Close to lots of dining and shopping options.
1 night family trip
Phoenix Inn Suites South Salem, Salem
Good3.0 / 5
Oh Susanna! You're top notch!
The hotel was fine. Nothing spectacular but nice. Your typical hotel. What did stand out was the continental breakfast service. It was better than any hotel I have ever stayed at, and I've stayed at many many places. Susanna went above and beyond any continental breakfast host does. She not only continued to clean and wiped everything down, constantly stocked so nothing ever ran low or was out, but she also took everyone's empty plates, asked if you needed anything (and would go get it if you did), she was pleasant, smiled and interacted with people. Best employee I have seen anywhere in a long time. Kudos to Susanna!!! I am going to be writing the hotel manager about her. So if you stay there and have the pleasure of meeting her, you're in for a great experience.
1 night business trip
Phoenix Inn Suites South Salem, Salem
Fair2.0 / 5
Ants Go Marching
The gal at the front desk was very nice and tried hard to help us with the unfortunate situation of having a miniature ant party in the bathroom of our room. I wish I would have remembered her name--she was so nice and helpful. The little ants were coming in from the door jam in the bathroom and had a nice little line dance across the floor and up the wall to the tub. There were no other rooms to move us to, so the solution was to spray them with vinegar and wipe them up. The gal at the front desk actually did this herself. While it was not a permanent solution, the vinegar worked at keeping them at bay. Needless to say, our room smelled of pickles all night. On the bright side, the ants were contained to the bathroom and we did not have to pay for the room.
1 night family trip
Phoenix Inn Suites South Salem, Salem
Good3.0 / 5
breakfast serves too slow
The morning breakfast is way too slow. It takes long time to be served.
1 night family trip

See all reviews

Phoenix Inn Suites South Salem, Salem

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