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Extended Stay America - Charlotte - University Place, Charlotte

2.5 stars2.5 stars
8211 University Exec Park DrCharlotteNC28262United States of America
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2.3 / 5
Room
Room needs to be improved
Location
Great location
Cleanliness
Could use a good cleaning
Comfort
More comfort would be nice
79See all 79 Hotels.com reviews
From 31 reviewsTripAdvisor Traveller Rating

Extended Stay America - Charlotte - University Place, Charlotte

from $64
  • Studio, 1 Queen Bed, Accessible, Non Smoking
  • Studio, 1 Queen Bed, Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 2 Full Beds, Smoking
  • Studio, 2 Full Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 113 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Charlotte University Place
  • Extended Stay America Hotel Charlotte University Place
  • Extended Stay America Charlotte University Place Hotel
  • Charlotte Extended Stay
  • Extended Stay Charlotte

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Free use of nearby fitness center
Services
  • 24-hour front desk
  • Laundry facilities
  • Free grocery shopping service
Facilities
  • Year Built 1998
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Charlotte - University Place, Charlotte’s small print

Also known as

  • Extended Stay America Charlotte University Place
  • Extended Stay America Hotel Charlotte University Place
  • Extended Stay America Charlotte University Place Hotel
  • Charlotte Extended Stay
  • Extended Stay Charlotte

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.3 /5 from 79 reviews

Extended Stay America - Charlotte - University Place, Charlotte
Poor1.0 / 5
My stay was horrible, when we first tired to check in they could not find my name nor my partner, the supervisor was disrespectful was not eager to help us. we had to call hotels.com to get squared away, I asked for cups and plates, etc. the front desk guy was also rude and I never got my dishware. the breakfast is not a breakfast, you have cereal maybe, granola bars, and coffee. I will never ever ever stay here again. Price was cheap that is the only reason. You get what you pay for here. For sure
1 night family trip
Extended Stay America - Charlotte - University Place, Charlotte
Poor1.0 / 5
Hotel needs major renovations & upgrades !
1.Wifi would not work on my phone or iPod . 2. The hotel ran out of hot water in my room so I was unable to shower on the day we were checking out . The front desk worker came an hour later to assist me . She wanted to walk to other rooms , see if their shower was working and then allow me to use another room to shower. I had to go I couldn't wait for hot water any longer . 3. No one answered the front desk phone early in the am. Anything we needed we had to walk downstairs to the front desk. 4. The entire 3rd floor smelled like weed to the point it gave me a bad headache. 5. There were no cups or dishes in the studio I booked I had to go the front desk to ask for cups & dish liquid . 6. Very minimum channels. 7. The hotel needs renovations. The furniture was old & wore out. Needless to say I didn't have a pleasant stay !
1 night romance trip
Extended Stay America - Charlotte - University Place, Charlotte
Fair2.0 / 5
Ok hotel won't stay again
Room wasn't cleaned daily. Towels were not restocked.
2 night trip with friends
Extended Stay America - Charlotte - University Place, Charlotte
Fair2.0 / 5
There's no ice machine no pool! I dont think I'm staying there again
1 night trip
Extended Stay America - Charlotte - University Place, Charlotte
Good3.0 / 5
The tub wasn't clean when I 1st got there but the manager quickly called a housekeeper and she cleaned my tub to my comfort
1 night romance trip

See all reviews

Extended Stay America - Charlotte - University Place, Charlotte

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