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Crossland Austin-West, Austin

2 stars
12621 Hymeadow DrAustinTX78729United States of America, 800-491-6126
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2.3 / 5
Comfort
More comfort would be nice
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
164See all 164 Hotels.com reviews
From 65 reviewsTripAdvisor Traveller Rating
  • Austin, TX (AUS-Austin-Bergstrom Intl.) 31-min drive; 24.2 miles/38.9 km
  • Free self parking

Crossland Austin-West, Austin

Hotel Info: 866-539-8117

from $61
  • Standard Studio, 2 Double Beds, Non Smoking
  • Standard Studio, 1 Double Bed
  • Standard Studio, 2 Queen Beds, Non Smoking
  • Standard Studio, 2 Double Beds
  • Standard Studio, 2 Queen Beds
  • Standard Studio, 1 Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 139 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 77.16 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Crossland Austin-West
  • Crossland Motel Austin-West
  • Crossland Economy Studios Austin - West Hotel Austin
  • Crossland Austin-West Motel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per accommodation, per day (maximum USD 150 per stay)

In the hotel

Things to do
  • Free use of nearby fitness center
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)
Be entertained
  • 19-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
More
  • Weekly housekeeping provided

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Crossland Austin-West, Austin’s small print

Also known as

  • Crossland Austin-West
  • Crossland Motel Austin-West
  • Crossland Economy Studios Austin - West Hotel Austin
  • Crossland Austin-West Motel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per accommodation, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.3 /5 from 164 reviews

Crossland Austin-West, Austin
Good3.0 / 5
Needs a big cleaning
Not clean. Carpet had big stains. Trash can under sink not emptied, had a nasty used q-tip. Dirty towel hanging behind bathroom door.
2 night family trip
Crossland Austin-West, Austin
Excellent4.0 / 5
Nice place
nice place to rest
1 night business trip
Crossland Austin-West, Austin
Poor1.0 / 5
Not going to stay here anymore
The service of front was pretty good however the room was nasty the floors are sticky I was afraid to sit down on the bed
1 night business trip
Crossland Austin-West, Austin
Poor1.0 / 5
save yourself, go someplace else.
disgusting hotel. after staying one night, i found roaches. my water glass on the bedstand had two dead baby roach floaters. i recognized these small roaches (pretty sure they were German roaches), they seem to nest and breed under warm electronics. i checked checked under the TV, mini-fridge, alarm clock, and found nests under all 3 - the whole room was infested. i addressed this with the front desk, they advised the manager would likely not provide me a refund. they were correct - after taking my complaint the manager charged me in full on the next day. i submitted a claim to the BBB and Consumer Affairs, and their response was that i need to consult with an atty to take any action against this business. i'm sure that the managers at this hotel have run into this issue before, and assume nobody will take legal action against them for a couple hundred dollars. sneaky opportunists.
2 night business trip
Crossland Austin-West, Austin
Poor1.0 / 5
Their is no gym, the room smelled like a ask tray, and it had bugs.
1 night romance trip

See all reviews

Crossland Austin-West, Austin

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