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Crossland Austin-West, Austin

2 stars
12621 Hymeadow DrAustinTX78729United States of America, 800-491-6126
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2.2 / 5
Service
Service could be improved
Room
Room needs to be redecorated
Amenities
Amenities are not the best
Cleanliness
Could use a good cleaning
179See all 179 Hotels.com reviews
From 66 reviewsTripAdvisor Traveller Rating

Crossland Austin-West, Austin

Hotel Info: 866-539-8117

from $52
  • Standard Studio, 2 Double Beds, Non Smoking
  • Standard Studio, 1 Double Bed
  • Standard Studio, 2 Queen Beds, Non Smoking
  • Standard Studio, 2 Double Beds
  • Standard Studio, 2 Queen Beds
  • Standard Studio, 1 Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 139 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 77.16 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Crossland Austin-West
  • Crossland Motel Austin-West
  • Crossland Economy Studios Austin - West Hotel Austin
  • Crossland Austin-West Motel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per accommodation, per day (maximum USD 150 per stay)

In the hotel

Things to do
  • Free use of nearby fitness center
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)
Be entertained
  • 19-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
More
  • Weekly housekeeping provided

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Crossland Austin-West, Austin’s small print

Also known as

  • Crossland Austin-West
  • Crossland Motel Austin-West
  • Crossland Economy Studios Austin - West Hotel Austin
  • Crossland Austin-West Motel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per accommodation, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.2 /5 from 179 reviews

Crossland Austin-West, Austin
Outstanding5.0 / 5
great location
I liked it was cozy N quant
1 night trip
Crossland Austin-West, Austin
Poor1.0 / 5
The Worst Hotel Ever!!!! Crackheads everywhere!
Took 30 minutes to check in even though I had already booked online. Dirty room with crack heads walking around everywhere outside. Do not stay here unless you have a gun.
1 night business trip
Crossland Austin-West, Austin
Poor1.0 / 5
WORST PLACE EVER!
This was the worst hotel I've ever stayed at! There was nothing good about it, if this survey would accept no stats that's what I'd rate it, and if I hadn't pre paid online we would have gone elsewhere. I checked in around 5pm, and the clerk told me she only had one room left, which wasn't what I had booked, yet she showed me three rooms that were similar to what I booked. 2 of the rooms were stinky, and disgusting, she even gave me a bottle of febreeze, before gong to the room.the 3rd room she didn't want to give me because she said it disappeared do it wasn't available. When I asked for a refund she said they don't usually give refunds, I wasn't even in a room yet! She also refused to contact the manager, because he was gone for the day, but insinuated several times that he was on the property. After an hour I got the ghost room, which we shared with a family of ROACHES. The only great thing about the trip was that our team had several baseball games so we were not in the room very long, and even so we still didn't have our room serviced
2 night family trip
Crossland Austin-West, Austin
Poor1.0 / 5
Worst place ever
Sucked
2 night business trip
Crossland Austin-West, Austin
Poor1.0 / 5
garbage is being polite
of all the places I've ever stayed over my whole life(even when I was a brook college student), this was by far the filthiest hotel. The first room smelled like someone died in it, bad enough that I still smell it hours later. The second room smelled like cigars(even though it was suppose to be smoke free). I decided to just ignore it and take a shower....at which point I discovered the hotel has thousands of permanent residents(roaches) that came out of the drain and the bed to greet me. When I went to the front desk to complain and check out, I was told no refunds at all and its not their fault the hotel wasn't " up to my ritzy standards". do your self a favor and spend the extra few bucks for a place that doesn't suck.
1 night family trip

See all reviews

Crossland Austin-West, Austin

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