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1 room, 2 adults
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DoubleTree by Hilton Hotel Vancouver, Vancouver

3 stars
12712 SE 2nd CirVancouverWA98684United States of America, ‏‎855-239-9478
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Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Comfort
Rather comfortable
Value for money
Best value for money
312See all 312 Hotels.com reviews
From 357 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Hotel Vancouver, Vancouver

Hotel Info: 855-239-9478

from $169
  • Room, 2 Queen Beds
  • Standard Double Room, 2 Queen Beds
  • Premium Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, Accessible, Non Smoking
  • Standard Room, 1 King Bed
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Multiple Bedrooms
  • Studio, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 20 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Phoenix Inn Suites Hotel Vancouver
  • Phoenix Inn Suites Vancouver
  • Phoenix Hotel Vancouver
  • Phoenix Inn - Vancouver Hotel Vancouver
  • DoubleTree Hilton Hotel Vancouver
  • DoubleTree Hilton Vancouver

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 15.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for USD 10.00 per night

Buffet breakfast is offered for an extra charge of USD 9.95 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 15.00 per accommodation, per night

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2400
  • Conference space size (meters) - 223
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1996
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Dining

Press Northwest - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

DoubleTree by Hilton Hotel Vancouver, Vancouver’s small print

Also known as

  • Phoenix Inn Suites Hotel Vancouver
  • Phoenix Inn Suites Vancouver
  • Phoenix Hotel Vancouver
  • Phoenix Inn - Vancouver Hotel Vancouver
  • DoubleTree Hilton Hotel Vancouver
  • DoubleTree Hilton Vancouver

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 15.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 30.00

Rollaway beds are available for USD 10.00 per night

Buffet breakfast is offered for an extra charge of USD 9.95 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 15.00 per accommodation, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 312 reviews

DoubleTree by Hilton Hotel Vancouver, Vancouver
Outstanding5.0 / 5
I thought we would have a room with either a divider or separate area for sleeping.
1 night family trip
DoubleTree by Hilton Hotel Vancouver, Vancouver
Outstanding5.0 / 5
the stay was great....after waiting over 3 hours for our reservation to show up.
1 night family trip
DoubleTree by Hilton Hotel Vancouver, Vancouver
Good3.0 / 5
the hotel was nice enough. the promised cookies were not given out.. we asked for towels twice and finally had to get them off the cart ourselves after 20 minutes.
2 night family trip
DoubleTree by Hilton Hotel Vancouver, Vancouver
Good3.0 / 5
DoubleTree is too expensive for its service
General Manager named Melinda is so annoying. So unlike many hotels, the DoubleTree does not provide complimentary breakfast. Everyone managed to not tell us that while we were checking in. We went to get breakfast and the man whom seemed like the kitchen manager asked "will we be charging breakfast to your room?" we looked at him confusedly and said "It should be complimentary right...?" He then said "What is your name? Let me check the list..." he went and came back and said we were good to go. As we were checking out, Melinda wanted to charge us for the breakfast. We explained that according to the kitchen manager we were on some mystery free breakfast list (yes, the double tree has a mystery free breakfast list). She looked it up and said we were not on there and tried to charge us again. We asked why things were so inconsistent, she said "I don't know" she then called the kitchen manager on his personal cell phone (he was off the clock already) to ask him why we were not charged. It turns out the kitchen manager was just practising good customer service skills. She ended up not charging us. But she passively aggressively let us know she was not happy to let the tab slide. Also, if you arrive anytime after around 5pm, their hotel shuttle stops running so they use a contract company called Blue Star to pick up from PDX. But they don't tell you that
1 night family trip
DoubleTree by Hilton Hotel Vancouver, Vancouver
Excellent4.0 / 5
The Wi-Fi and cellular service in my room wasn't very good. I actually couldn't receive any phone calls or text in my room.
2 night business trip

See all reviews

DoubleTree by Hilton Hotel Vancouver, Vancouver

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