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DoubleTree by Hilton Hotel Raleigh - Brownstone - University, Raleigh

3.5 stars
1707 Hillsborough StreetRaleighNC27605United States of America, ‏855-239-9478
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Uncomfortable
192See all 192 Hotels.com reviews
From 936 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Hotel Raleigh - Brownstone - University, Raleigh

Hotel Info: 855-239-9478

from $117
  • Room, Accessible, Non Smoking
  • Junior Suite, 1 King Bed, Accessible, Non Smoking
  • King junior suite
  • King bed
  • Two queens deluxe
  • King high floor
  • Room, 1 King Bed, Accessible, Non Smoking
  • Two Double Beds
  • One King Bed, Non-Smoking, Accessible
  • Junior Suite, One King Bed, Non-Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • DoubleTree Brownstone
  • Raleigh Brownstone
  • DoubleTree Hilton Raleigh Brownstone University
  • DoubleTree Hilton Brownstone University
  • Holiday Inn Brownstone
  • DoubleTree Brownstone Hotel
  • DoubleTree Hilton Hotel Brownstone University
  • DoubleTree Hilton Hotel Raleigh Brownstone University
  • DoubleTree Raleigh
  • DoubleTree Raleigh Brownstone University
  • DoubleTree Raleigh Brownstone University Hotel
  • Hilton DoubleTree Raleigh
  • Hilton Raleigh

Optional extras

Breakfast costs between USD 6.99 and USD 15 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 11
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Harvest Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

DoubleTree by Hilton Hotel Raleigh - Brownstone - University, Raleigh’s small print

Also known as

  • DoubleTree Brownstone
  • Raleigh Brownstone
  • DoubleTree Hilton Raleigh Brownstone University
  • DoubleTree Hilton Brownstone University
  • Holiday Inn Brownstone
  • DoubleTree Brownstone Hotel
  • DoubleTree Hilton Hotel Brownstone University
  • DoubleTree Hilton Hotel Raleigh Brownstone University
  • DoubleTree Raleigh
  • DoubleTree Raleigh Brownstone University
  • DoubleTree Raleigh Brownstone University Hotel
  • Hilton DoubleTree Raleigh
  • Hilton Raleigh

Optional extras

Breakfast costs between USD 6.99 and USD 15 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 192 reviews

DoubleTree by Hilton Hotel Raleigh - Brownstone - University, Raleigh
Excellent4.0 / 5
The hotel was ok, nothing to complain about there. The only annoying thing was a man was outside screaming several times over the course of the night and again around 7 am. Not sure what that was about but he woke me up throughout the night.
1 night business trip
DoubleTree by Hilton Hotel Raleigh - Brownstone - University, Raleigh
Excellent4.0 / 5
Very friendly staff who went above & beyond!
Upon arriving, I was told that the A/C was not working due to a huge storm the night before that had damaged the chiller. Guests were complaining, demanding refunds, etc., even thought the A/C was supposed to be fixed in an hour or so. David at the front desk, was polite, kept his composure & offered whatever he could to appease the guests, even offering to find them a room at another hotel nearby and told them they would not be charged for that night if they decided to stay somewhere else. When it was my turn to check in and I was talking to David about the rude behavior of the other guests & how I hoped his night got better, I saw a couple guys come up and get bottled water out of the coolers. David informed me that one of those guys was in fact their General Manager who was up on the roof along with the workers trying to get the A/C fixed for the residents as soon as possible. I was shocked and thoroughly impressed! That shows how much he values his customers & was doing everything in his power to remedy the situation quickly. This kind of customer service is almost non-existent anymore so I had to take the time to share this with others! Ironically enough, I was staying at the hotel to attend a seminar on "Delivering Exceptional Customer Service"!
1 night business trip
DoubleTree by Hilton Hotel Raleigh - Brownstone - University, Raleigh
Excellent4.0 / 5
Served its purpose.
I was in town for Zumba training which was riiiiight next door at YMCA. Kids were able to get a free pass for the day. Front Desk attendants were very courteous and helpful.
1 night business trip
DoubleTree by Hilton Hotel Raleigh - Brownstone - University, Raleigh
Excellent4.0 / 5
The first night was not great. The air conditioning was down in the entire hotel until about 11:00. Our bathroom faucet was broken. It took about an hour to fix it. They did take a faucet from another room. The bath tub enamel was peeling off. The second two days we had no issues.
3 night family trip
DoubleTree by Hilton Hotel Raleigh - Brownstone - University, Raleigh
Excellent4.0 / 5
I have stayed at this hotel in the past and it provides a good location for everything I need in Raleigh. There was one occasion that the person at the front desk was a little rude when I asked her a question regarding the WiFi. When you are in the rooms the wifi signal appears on your phone as a floor number without any verbiage referring to the Doubletree Hotel. I asked the front desk person for clarification and she seemed a bit put off about my question and treated me as if I was not very bright.
2 night business trip

See all reviews

DoubleTree by Hilton Hotel Raleigh - Brownstone - University, Raleigh

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