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The Orchid, Mumbai

4.5 stars
Nehru Road, Vile Parle EastAdjacent to Domestic Airport, MumbaiMaharashtra400 099India, 800-491-6126
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Good3.6 / 5
Location
Great location
Breakfast
Tasty breakfast
Value
Fairly good value for money
WiFi
WiFi system needs upgrading
321See all 321 Hotels.com reviews
From 1,453 reviewsTripAdvisor Traveller Rating

The Orchid, Mumbai

Hotel Info: 866-539-8117

from $90
  • Premier Room
  • Room (Day Use Room from 0900hrs-1800hrs)
  • Standard room
  • Club Room
  • Executive Room
  • Orchid Suite
  • Executive Room
  • Deluxe Room
  • Suites- Breakfast, Airports Transfers (both domestic and international),Club Lounge Access
  • Standard Room
  • Club Prive Deluxe
  • Club Prive Suite

At a glance

Key facts

Hotel size

  • This hotel has 372 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
This property offers free airport shuttle pick-up service from the domestic terminals 1A and 1B only. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • No alcohol allowed onsite

Also known as

  • Orchid Hotel
  • Orchid Hotel Mumbai
  • Orchid Mumbai

Policies

Outside food is not permitted on the premises. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 700 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 900 per vehicle

High-speed Internet access (wired) is available in guestrooms for INR 500.00 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Golfing nearby
Working away
  • Business center
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Mostly Grills - This restaurant specializes in barbecue and serves dinner only.

Boulevard - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.

South of Vindhyas - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Merlins - Onsite bar. Open select days.

The Orchid, Mumbai’s small print

Also known as

  • Orchid Hotel
  • Orchid Hotel Mumbai
  • Orchid Mumbai

Policies

Outside food is not permitted on the premises. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 700 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 900 per vehicle

High-speed Internet access (wired) is available in guestrooms for INR 500.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 321 reviews

The Orchid, Mumbai
Fair2.0 / 5
Don't Trust That Your Room Will Be Ready For You!
The room was not ready! They add me wait 30 minutes at 3:45 am. Manager and assistant were not forthcoming that the room was not ready when I attempted to check in and kept stalling. This was extremely disconcerting after having flown half way around the world and it was now the middle of the night. Terrible service at reception. 6 hours later the manager apologized profusely and offered a complimentary ride to international airport. THEY WERE CONFUSED ABOUT PREPAYMENT! I booked the room in Expedia 9 months prior and had an email confirmation a few days before my stay that said the room was paid for. Orchid representatives were confused about this although they had a stack of paperwork with them. How could they not know if the room was paid for or not? If I didn't have the email they would have required a double payment! This hotel does not have it together.
1 night business trip
The Orchid, Mumbai
Outstanding5.0 / 5
magnificent airport hotel
Fantastic facility with all amenities for fitness and dining
2 night trip
The Orchid, Mumbai
Good3.0 / 5
It is not a five star hotel by any standard.
Very shabby and overcrowded lobby. Floor cleaner smell in whole hotel , very old linen and poorly lit public areas in hotel. Breakfast is good but overall service very poor.
2 night family trip
The Orchid, Mumbai
Fair2.0 / 5
The hotels costumer service was awful. We had prepaid booking with breakfast included. They wanted to charge us for breakfast. After two hours of talking to six different people we managed to take off the charges. They were highly unprofessional. The carpet in the room is dirty and stinky. Free WiFi is of very poor service and worked only on one device. I would ever stay here again or would recommend to anybody.
1 night family trip
The Orchid, Mumbai
Excellent4.0 / 5
An Oasis Near the Airport
I choose the Orchid any time I fly in & out of Mumbai...or just when I need a respite from the world. I love their sumptious dinner buffet & the staff who welcone me warmly, even after a 7 month absence home in the USA. Reasonably priced, too.
1 night trip

See all reviews

The Orchid, Mumbai

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