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The Orchid, Mumbai

4.5-star4.5 stars
Nehru Road, Vile Parle EastAdjacent to Domestic Airport, MumbaiMaharashtra400 099India

Luxury hotel with 4 restaurants, near University of Mumbai
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  • Free WiFi and free parking
Good7.4
Location
Great location
Breakfast
Tasty breakfast
Food
Delicious food
Cleanliness
Quite clean
376See all 376 Hotels.com reviews
From 2,030 reviewsTripAdvisor Traveller Rating

The Orchid, Mumbai

from $64
  • Deluxe Room
  • Executive Room
  • Club Room
  • Premier Room
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 372 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property offers free airport shuttle pick-up service from the domestic terminals 1A and 1B only. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking (limited)

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Steam room
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mostly Grills - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open 24 hours.

Boulevard - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.

South of Vindhyas - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Merlins - Onsite bar. Open select days.

The Orchid, Mumbai’s small print

Also known as

  • Orchid Hotel
  • Orchid Hotel Mumbai
  • Orchid Mumbai

Policies

Outside food is not permitted on the premises. For more details, please contact the property using the information on the reservation confirmation received after booking.
No visitors or unregistered guests are allowed in guestrooms after 8 PM. For more details, please contact the property using the information on the reservation confirmation received after booking

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500.0 per night

Buffet breakfast is offered for an extra charge of INR 1230 for adults and INR 1230 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 945 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Orchid, Mumbai

Landmarks

  • In Western Suburbs
  • Shoppers Stop - 42 min walk
  • Prithvi Theatre - 44 min walk
  • ISKCON Temple - 2.7 mi / 4.3 km
  • University of Mumbai - 3.4 mi / 5.5 km
  • Mt. Mary Church - 6.4 mi / 10.3 km
  • Siddhi Vinayak Temple - 6.8 mi / 11 km
  • Powai Lake - 6.7 mi / 10.7 km

Getting around

  • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 13 min drive
  • Mumbai Vile Parle Station - 14 min walk
  • Mumbai Santacruz Station - 8 min drive
  • Mumbai Khar Road Station - 11 min drive
  • Free valet parking
  • Free extended parking
  • Limited parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.4 From 376 reviews

The Orchid, Mumbai
Very Good8.0
A PLEASANT STAY
IT WAS GOOD
Devendar, us1 night trip
The Orchid, Mumbai
Poor2.0
Hotel bar ripped me off
I'm traveling for business and chose this hotel because it was very close to the airport and the rates were very reasonable. Unfortunately I got ripped off at the hotel bar and was billed almost as much as I payed for the room for 3 glasses of wine. I didn't look at the bill closely when they gave it to me, I trusted prices would be normal and reasonable based on what I saw on the menu and just signed the bill. Luckily I checked my receipt the next day. I did the math and to my horror found I was billed about $17 for each glass of wine as well as $10.00 tip on top of that for a total of $62. Unfortunately I had already left the hotel so I wasn't able to talk to them about it in person. I decided to email my complaint rather than call because I had some difficulty even requesting an airport shuttle via phone on arrival so I didn't think discussing this over the phone was going to be a real option. I got an auto response to my email stating they would respond by the next day but 3 days later I have gotten no response. I had to open a dispute with my credit card company. My guess is they must have billed me for 3 entire bottles of the wine I ordered vs. the 3 glasses I had. This may have been an honest mistake but it's taking me time and effort to get my money back and if I hadn't noticed they would have gotten away with it so it has left me with a very bad impression on the whole experience. I will not stay here again the next time I come here for work.
A Traveler, us1 night trip
The Orchid, Mumbai
Exceptional10.0
Excellent Service and Great Room!
Our room was upgraded and made our stay even more pleasant. Service was excellent. We did have to pay extra ($72) to extend the room stay from 12pm - 8:30pm due to late flight home. Shower is excellent and AC worked very well. Breakfast was excellent especially the local cuisine! Wi-Fi worked very well, but only 2 devices per room.
David, us2 night trip
The Orchid, Mumbai
Very Good8.0
Excellent service with Good Room. Weak AC though.
Room was good. Service was outstanding. Breakfast was outstanding! Wireless was very good. Shower was good. Bed was comfortable. Air conditioning was problematic room didn’t get below 26 C with set point of 20 C minimum. Refrigerator was not very cold at coldest setting.
David, us2 night trip
The Orchid, Mumbai
Exceptional10.0
I enjoyed
comfortable
Nitin, us1 night trip

See all reviews

The Orchid, Mumbai

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