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Banff Caribou Lodge and Spa, Banff

3.5 stars
521 Banff AveBox 1070, BanffABT1L 1H8Canada, ‏800-491-6126
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Excellent4.0 / 5
Bar and Beverages
Bar is awesome
Fantastic service
Wellness Area
Great wellness & sports facilities
1012See all 1,012 reviews
From 1,737 reviewsTripAdvisor Traveller Rating

Banff Caribou Lodge and Spa, Banff

Hotel Info: 866-539-8117

from $194
  • Superior Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds
  • Superior Room, 1 King Bed
  • Deluxe Loft (Suite)
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Ski storage
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Conference space
  • Meeting rooms 2
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Special features


On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes/instruction on site


  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Recent reviews

Excellent 4.0 /5 from 1012 reviews

Banff Caribou Lodge and Spa, Banff
Excellent4.0 / 5
Friends getaway in Banff
Front desk check in staff wasn't too friendly. Otherwise okay. Restaurant in the lobby had good food. The street on which the hotel is locations (Banff Ave.) has rows of hotels, so there are many other options in the vicinity.
2 night trip with friends
Banff Caribou Lodge and Spa, Banff
Excellent4.0 / 5
room nice and clean just no a/c so hard to sleep on hot summer night need to bring fan
1 night family trip
Banff Caribou Lodge and Spa, Banff
Poor1.0 / 5
Horrible experience!
It'seems so bad, there are three times false fire alarms in the morning. My family should evacuate from the hotel without any preparations and there are no message from the hotel. It's horrible experience. I don't recommend this hotel.
1 night family trip
Banff Caribou Lodge and Spa, Banff
Good3.0 / 5
We had a nice stay, but would have enjoyed ourselves more if the room had A/C. Although a small fan was provided, we needed to open our window to eliminate the stuffiness in the room. This worked fine, except that our room faced the main road into town, thus it was very noisy.
1 night romance trip
Banff Caribou Lodge and Spa, Banff
Excellent4.0 / 5
Very nice hotel, a little expensive
We enjoyed our stay and the keg was awesome. Room service was fast and very good. Found it a bit expensive staying at the hotel for the quality of the room. Was clean but very basic not worth 250 a night.
1 night romance trip

See all reviews

Banff Caribou Lodge and Spa, Banff

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