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Banff Ptarmigan Inn, Banff

3-star3 stars
337 Banff AveBanffABT1L 1H8CanadaGreat location! See map

3-star ski hotel with ski shuttle, near Cave and Basin National Historic Site
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Great location
Fantastic service
Tasty breakfast
Pool should be renewed
575See all 575 reviews
From 1,175 reviewsTripAdvisor Traveller Rating

Banff Ptarmigan Inn, Banff

from $86
  • Standard Room
  • Standard Room 1 King
  • Superior Room 2 Queens
  • Mountain View King Suite
  • Superior King Suite
  • Superior Room 1 King

About Banff Ptarmigan Inn, Banff

This resort is located 1 block from downtown Banff, in Banff National Park. It is a 5-minute walk from Canada House Gallery, a 10-minute walk from Banff National Park Information Centre, and a 20-minute walk from Banff Lake Louise Tourism Bureau. Mount Norquay Ski Resort is 2 miles (3.2 kilometers) from the inn.

Hotel Features.
Banff Ptarmigan Inn has 2 spa tubs and a steam room. Complimentary wireless Internet access is available in public areas. This Banff property has a restaurant, The Meatball Pizza & Pasta, serving Italian-inspired cuisine, and a bar/lounge. Complimentary hot and cold buffet breakfast is offered. Business amenities include meeting rooms for small groups, business services, and audio-visual equipment. Conference rooms and banquet facilities are offered. Concierge services and event catering are available. Additional amenities include multilingual staff, and room service during limited hours. This is a smoke-free property.

Banff Ptarmigan Inn has 134 guestrooms. TVs are equipped with cable channels. Guestrooms provide complimentary wireless Internet access and free local calls. Beds have Mountain Luxury Beds, and hypoallergenic bedding can be requested. Guestrooms feature coffee/tea makers. Bathrooms offer hair dryers. Irons/ironing boards are available upon request. All guestrooms are non-smoking.

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms


  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 1 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking


  • Free area shuttle

  • Ski shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Ski shuttle (surcharge)
  • Number of spa tubs - 2
  • Steam room
Working away
  • Conference space
  • Meeting rooms 2
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Banff Ptarmigan Inn, Banff’s small print

Also known as

  • Banff Ptarmigan
  • Banff Ptarmigan Inn
  • Ptarmigan Banff
  • Ptarmigan Inn
  • Ptarmigan Inn Banff
  • Banff Ptarmigan Hotel Banff


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Pets are allowed for an extra charge of CAD 25 per pet, per night

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Banff Ptarmigan Inn, Banff


  • Cave and Basin National Historic Site - 30 min walk
  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Canadian Ski Museum West - 2 min walk
  • Canada House Gallery - 6 min walk
  • Banff Park Museum - 9 min walk
  • Central Park - 9 min walk
  • Whyte Museum of the Canadian Rockies - 10 min walk

Getting around

  • Calgary, AB (YYC-Calgary Intl.) - 87 min drive
  • Banff Station - 6 min walk
  • Free self parking
  • Free area shuttle
  • Ski shuttle (surcharge)

Recent reviews

Good 7.6 From 575 reviews

Banff Ptarmigan Inn, Banff
Very Good8.0
Good weekend getaway
Great location- in the middle of town, close to everything. Rooms- decent size with own balcony. Small bathroom though. Mini-fridge included. Newly renovated. Breakfast was good- fresh made to order omelets. Other breakfast items were not good. Jacuzzi was nice and empty. Parking garage was dirty and needed to be clean. Free parking.
Lisa, us2 night trip
Banff Ptarmigan Inn, Banff
Great location, friendly staff
Great hotel, fantastic breakfast including omelette bar. Close to town yet queit
Kathy, us1 night trip
Banff Ptarmigan Inn, Banff
Very Good8.0
We hadn't stayed here for a couple of years due to the increase in room rates. So it was nice to see the improvements done to the corridors and rooms. The Ptarmigan has always been one of our top choices for accommodation in Banff due it being so close to the center of town, and any better hotels are usually ridiculously priced.
William, us1 night trip
Banff Ptarmigan Inn, Banff
The mornings included breakfast and the omelet chef was amazing
A Traveler, us5 night trip
Banff Ptarmigan Inn, Banff
Bad hotel, bad stay
The hotel is in a good location, however it has several issues. The rooms are insanely hot at night. You have no control of the temperature. Our room was 82 degrees at night. The hallways would be freezing. Our room was across from the ice maker. The walls are paper thin and we could hear every single thing in the hallway. We slept horribly due to the temperature and hall noise as well as the restaurant noise easily heard in our room. The breakfast there was horrible in flavor and quality. The only thing edible was the omelette. I would not stay here again or recommend it to others.
Breanne, us2 night trip with friends

See all reviews

Banff Ptarmigan Inn, Banff

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