All hotels in Playa del Carmen, Quintana Roo, Mexico
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Gran Porto Resort & Spa All Inclusive, Playa del Carmen

4 stars4 stars
Constituyentes Number 1Playa del CarmenQROO77710Mexico, 800-491-6126
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
WiFi
Good internet service
Food
Delicious food
856See all 856 Hotels.com reviews
From 9,511 reviewsTripAdvisor Traveller Rating

Gran Porto Resort & Spa All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $228
  • Junior Suite, Oceanfront (Family)
  • Junior Suite
  • Junior Suite, Oceanfront
  • Standard Room
  • BBBungalow to eleimnate DRR
  • Junior Suite, Partial Sea View
  • Junior Suite, Beachfront (Gran Walk out)
  • Grand Suite, 1 Bedroom, Oceanfront (Master)
  • Gran Junior Suite Ocean Front Swim Up

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Travelling with others

Extra people

  • Roll-away beds available, charges may apply*

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Beach towels
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
Working away
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 1999
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests may visit SPAreal for a wide range of services such as facials, body treatments, massage therapy, and beauty-salon treatments.

Guests can enjoy the spa's steam bath, sauna, spa tub, or take a cold plunge in the pool. Guests may also enjoy tropical fruit or energy drinks in the relaxation area.

Robes and sandals are provided for all guests.

Please note: Reservations are required one day in advance for all SPAreal treatments and guests must be 18 years of age in order to access the spa.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Personal motorized watercraft on site
  • Playground on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Recent reviews

Excellent 4.1 /5 from 856 reviews

Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Excellent4.0 / 5
Checking in was late in day. We arrived in am, room not ready till 4pm. Staff always professional& courteous. Food average, disappointed in beach since rocky & not swim able. Pool activities fun & staff there great! Shows at night very entertaining! Local shopping great!
4 night family trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Outstanding5.0 / 5
we'll bb back soon
one of the top three resorts we have ever visited.The best and most genuine staff i have ever had the privledge to meet.
5 night romance trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Good3.0 / 5
Convenient
Room Service is bad only 3 options for lunch/ dinner (No Veg options)
4 night trip with friends
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Our 2nd time staying. Live the location. The staff could not be nicer or more accommodating. Easy, fun, laid back...vacation.
5 night family trip
Gran Porto Resort & Spa All Inclusive, Playa del Carmen
Poor1.0 / 5
This resort is in no way a five-star resort more like a three star resort with horrible food
7 night family trip

See all reviews

Gran Porto Resort & Spa All Inclusive, Playa del Carmen

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