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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen

4-star4 stars
Great for familiesThis property has good facilities for families.
Constituyentes Number 1, Playa del Carmen, QROO, 77710, Mexico

All-inclusive beachfront property with free water park, near Quinta Avenida
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 12,165 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Beach
Beach is not so nice

Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen

from $189
  • Family Suite, Oceanfront (Junior)
  • Junior Suite, Beachfront (WalkOut)
  • Suite, 1 Bedroom, Oceanfront (Master)
  • Junior Suite, Oceanfront
  • Junior Suite, Ocean View
  • Junior Suite
  • Standard Room
  • Premium Suite, 1 Bedroom, Oceanfront

What’s around Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen

Landmarks

  • In Gonzalo Guerrero
  • Quinta Avenida - 2 min walk
  • Mamitas Beach Club - 3 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Punta Esmeralda Beach - 34 min walk
  • Plaza Las Americas - 43 min walk
  • Playacar Golf Club - 43 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

At a glance

Key facts

Size

  • 287 rooms
  • Arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)

At the property

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Miniature golf on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge desk
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built - 1999
  • Elevator
  • ATM/banking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Separate bathtub and shower
Be entertained
  • LCD TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, and sports massages.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Miniature golf on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

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Continue searching for Playa del Carmen, Quintana Roo, Mexico

Recent reviews

Very Good 8.2 From 1,017 reviews

Good 6.0
Have been to much better resorts with a beach!
The beach is unusable due to the amount of seaweed that smells like sewer gas. The buffet wasn’t that great. The restaurant food was just ok. We left the resort to go out shopping and was continually sexually harassed (myself and 15 yr old daughter) and had to go back to the safety of the hotel.
Shelly, usFamily trip
Very Good 8.0
Buffet-pretty good, breakfast menu can be more variety. Nightly menus were great. Mexican-pretty good. Brazilian-pretty good. Ok ceviches. Excellent service. Off the hook-not great sushi. Very disappointing. Bella-very good food. Pleasantly surprised. Snack bar-very convenient. Coffee shop-good drinks. Not friendly service. Check in/out-super easy and quick. Bell staffs were excellent. Room-super clean. Internet-sufficient. Pool-clean. Beach-unfortunate condition but not the hotel’s fault. Location-great
Masayo, us4 night family trip

Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen

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