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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen

4-star4 stars
Constituyentes Number 1, Playa del Carmen, QROO, 77710, Mexico

All-inclusive beach property with free water park, near Mamitas Beach Club
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.2
Location
Great location
Room
Great room
Food
Delicious food
Beach
Beach is not so nice
963See all 963 Hotels.com reviews
From 11,465 reviews

TripAdvisor Traveller Rating

Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen

from $335
  • Family Suite, Oceanfront (Junior)
  • Junior Suite, Beachfront (Gran WalkOut)
  • Suite, 1 Bedroom, Oceanfront (Gran Master)
  • Junior Suite, Oceanfront
  • Junior Suite, Ocean View
  • Junior Suite
  • Standard Room

What’s around Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen

Landmarks

  • Mamitas Beach Club - 2 min walk
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk
  • Punta Esmeralda Beach - 34 min walk
  • Playacar Golf Club - 39 min walk
  • Plaza Las Americas - 45 min walk
  • Pier Navega - 2 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 52 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 98 min drive
  • Onsite parking not available

At a glance

Key facts

Size

  • 287 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 03:00 PM
  • Check-out time is 12:00 PM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Transportation

Parking

  • No parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Restaurant
  • Beach bar
  • Free reception
Things to do
  • Miniature golf on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • Concierge desk
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 1999
  • ATM/banking

In the room

Home comforts
  • Coffee/tea maker
Stay connected
  • Phone

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities

Recreation

On Site

  • Sauna
  • Steam room
  • Miniature golf on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen’s small print

Also known as

  • Gran Porto
  • Real Gran Porto
  • Gran Porto Real Hotel
  • Gran Porto Real Mexico
  • Gran Porto Real Resort Spa
  • Grand Porto Real Playa Del Carmen
  • Hotel Gran Porto Real
  • Gran Porto Resort All Inclusive Playa del Carmen
  • Gran Porto All Inclusive-Rebranded as PANAMA JACK
  • Gran Porto Playa del Carmen
  • Gran Porto Resort And Spa Riviera Maya/Playa Del Carmen, Mexico
  • Gran Porto Real All Inclusive
  • Gran o Resort Spa Inclusive
  • Gran Porto Real Playa del Carmen
  • Gran Porto Real Resort
  • Gran Porto Real Resort All Inclusive Playa del Carmen
  • Gran Porto Resort
  • Gran Real Porto
  • Porto Real
  • Porto Real Resort

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 963 reviews

Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen
Exceptional10.0
Great experience in valuable hotel
The experience was good. We stayed at this hotel 4 nights during October, occupying 3 bedrooms (2 standard rooms and one junior suite). The rooms size were big (a good size for 2 guests - for 4 the standard room might be small, the suite size is good for 4 guests). There was a variety of options for every meal - Mexican, Brazilian, Buffet and International (outside), The Italian restaurant was under renovation process and was closed. The staff helps us to get a great experience (including VIP reception and service - which we got from hotels.com rewards program). The total experience was excellent and the price was valuable.
Or, us3 night family trip

See all reviews

Panama Jack Resorts Playa del Carmen All Inclusive, Formerly Gran Porto, Playa del Carmen

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