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Hotel Grand Chancellor Melbourne

Photo gallery for Hotel Grand Chancellor Melbourne

Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premier King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Overview of Hotel Grand Chancellor Melbourne

Hotel Grand Chancellor Melbourne

4.0 star property
4-star hotel with 2 restaurants, near Crown Casino and Entertainment Complex

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Conference centre
  • Business centre
  • 6 meeting rooms
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 29 min walk
  • Collins Street - 1 min drive
  • Melbourne Central - 1 min drive
  • Princess Theatre - 1 min drive
  • Queen Victoria Market - 5 min drive
  • University of Melbourne - 5 min drive
  • Rod Laver Arena - 6 min drive
  • SEA LIFE Melbourne - 6 min drive
  • Melbourne Cricket Ground - 8 min drive
  • Melbourne Convention and Exhibition Centre - 10 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 26 min drive
  • Melbourne, VIC (AVV-Avalon) - 42 min drive
  • Showgrounds Station - 7 min drive
  • Flinders Street Station - 14 min walk
  • Spencer Street Station - 21 min walk
  • Parliament Station - 7 min walk
  • Melbourne Central Station - 8 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • Ishiya Japanese Stonegrill - 2 min walk
  • Meat Fish Wine - 2 min walk
  • The League of Honest Coffee - 2 min walk
  • Crystal Jade - 2 min walk
  • Bangkok Jam - 2 min walk

About this property

Hotel Grand Chancellor Melbourne

Featuring a rooftop terrace, Hotel Grand Chancellor Melbourne puts you within a 10-minute drive of Crown Casino and Entertainment Complex. Guests can take a dip in the outdoor pool or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. This upmarket hotel also features a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers love the location and comfortable guest rooms. Public transportation is only a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 8 minutes.

Languages

English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (AUD 35 per day; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • Korean

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Footlights – This restaurant only serves breakfast.
Encore Cafe and Bar – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per stay

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Full breakfast is offered for an extra charge of AUD 29 for adults and AUD 14 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.2 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 40.0 per day

Parking

  • Covered valet parking costs AUD 35 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Grand Chancellor Melbourne
Grand Chancellor Melbourne
Grand Chancellor Hotel Melbourne
Melbourne Grand Chancellor Hotel
Grand Chancellor Melbourne Hotel Melbourne
Hotel Grand Chancellor
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Grand Chancellor Melbourne?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 19 December 2022 start from €86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Grand Chancellor Melbourne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Grand Chancellor Melbourne?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Grand Chancellor Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grand Chancellor Melbourne?
Yes. Valet parking costs AUD 35 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Hotel Grand Chancellor Melbourne?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (9-min drive) is nearby.
What is there to do at Hotel Grand Chancellor Melbourne and nearby?
Have fun with activities such as cycling, sailing and body boarding, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Hotel Grand Chancellor Melbourne?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around Hotel Grand Chancellor Melbourne like?
Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Princess Theatre. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.3/10

Eco-friendliness

4/10 Fair

A 2-star hotel anywhere else (and not a nice one)
This would be a 2-star hotel anywhere else in the world. Overpriced rooms with views of air-conditioning units and concrete balconies. The bathtub was stained with god-knows-what. The doors were so thin we could hear slippers against carpet in the hallway. Neither the coffee nor the tea had been restocked, nor were then restocked, after we asked about them. And we were told the nearby parking was free, then were fleeced for its cost upon checkout. If you absolutely have to visit the sterile ghost-town that is Melbourne, do try to stay elsewhere.
Joshua, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was happy with my stay overall. Room was clean, service was great. One criticism was, upon arriving I felt a bit deceived I was under the assumption parking would be valet. I had travelled 4 hours to be in Melbourne for a business trip. Valet parking was next door, only if there was availability (small parking lot) was then told by the attendants it was at capacity and I would need to drive to another lot and leave there, it would be at a discounted rate. This was an issue having to drive in peak hour traffic to move my car elsewhere and manage to carry my bags by hand back to the hotel. Made for a stressful arrival. Other than that was happy with my stay.
johnathon, 2-night trip
Verified Hotels.com guest review

6/10 Good

Melanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Travis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Will definitely be using this hotel as my home away from home whilst in my business trips in Melbourne. Very clean, Great service from the front desk and amazing food from the on site restaurant.
Leon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cherie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Our room was a little shabby, but very clean and comfortable. Room service was prompt and tasty, breakfast buffet was excellent
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service and location,
Janice, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Steve, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel in general is dated. Furniture in the room was old and shabby.
Nikky, 1-night trip
Verified Hotels.com guest review