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Hotel Grand Chancellor Melbourne

4-star hotel in Melbourne Central Business District with outdoor pool and bar/lounge

  • Free WiFi
From
$73

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131-137 Lonsdale Street, Melbourne, 3000, VIC, Australia
7.8.Good.
  • we had a lovely surprise with a room upgrade and complimentary bottle of wine for our…

    Feb 27, 2020

  • Great location... Staff very friendly. Clean. Some of the rooms need updating

    Jan 16, 2020

See all 774 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transportation options

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • The following facilities are closed seasonally each year. They will be closed from October 7 to February 28:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 160 smoke-free guestrooms
    • Housekeeping (on request)
    • 2 restaurants and bar/lounge
    • Outdoor pool
    • Rooftop terrace
    • Breakfast available

    For families

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Premium TV channels
    • Television
    • Free toiletries

    What’s around

    • In Melbourne Central Business District
    • Her Majesty's Theatre - 2 min walk
    • Old Melbourne Gaol - 6 min walk
    • Princess Theatre - 6 min walk
    • Collins Street - 6 min walk
    • Emporium Melbourne - 7 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Classic Queen Room
    • Premier King Room
    • Classic King Room
    • Superior Queen Room
    • Superior King Room

    What’s around

    Landmarks

    • In Melbourne Central Business District
    • Her Majesty's Theatre - 2 min walk
    • Old Melbourne Gaol - 6 min walk
    • Princess Theatre - 6 min walk
    • Collins Street - 6 min walk
    • Emporium Melbourne - 7 min walk
    • Lygon Street - 7 min walk
    • State Library of Victoria - 7 min walk
    • Melbourne Central - 7 min walk
    • Yarra Riverfront - 8 min walk
    • Bourke Street Mall - 8 min walk

    Getting around

    • Melbourne Airport (MEL) - 25 min drive
    • Melbourne, VIC (MEB-Essendon) - 21 min drive
    • Avalon Airport (AVV) - 42 min drive
    • Flinders Street Station - 14 min walk
    • Southern Cross Station - 21 min walk
    • Showgrounds Station - 7 min drive
    • Parliament Station - 7 min walk
    • Melbourne Central Station - 8 min walk
    • Flagstaff Station - 15 min walk
    map
    See on map
    131-137 Lonsdale Street, Melbourne, 3000, VIC, Australia

    At a glance

    Hotel size

    • This hotel has 160 rooms
    • This hotel is arranged over 17 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
    Guests may be subject to health screenings for COVID-19 at the property.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (AUD 30 per day; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Bicycle rentals nearby
    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby
    • Windsurfing nearby

    Working away

    • Business center
    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 5382
    • Conference space size (meters) - 500
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Television in common areas

    Languages Spoken

    • English
    • Korean

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding

    Things to enjoy

    • In-room massage available

    Freshen up

    • Designer toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Special features

    Dining

    Footlights - This restaurant serves breakfast only.

    Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

    Recreation

    On Site

    • Fitness facilities

    Nearby

    • Bicycle rentals nearby
    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby
    • Windsurfing nearby

    Fees & policies

    Optional extras

    • Dial-up Internet access is available in guestrooms for an extra charge
    • Full breakfast is offered for an extra charge of AUD 17 for adults and AUD 12 for children (approximately)
    • Credit card charges are subject to an extra charge of 1.2 percent

    Children and extra bedsPay at property

    • Rollaway beds are available for AUD 40.0 per day
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    • Self parking costs AUD 30 per day with in/out privileges
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Policies

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

    Also known as

    • Grand Chancellor Melbourne
    • Hotel Grand Chancellor Melbourne Hotel Melbourne
    • Hotel Grand Chancellor Melbourne
    • Melbourne Grand Chancellor
    • Melbourne Grand Chancellor Hotel
    • Grand Chancellor Hotel Melbourne
    • Grand Chancellor Melbourne Hotel Melbourne
    • Chancellor Melbourne Melbourne
    • Hotel Grand Chancellor Melbourne Hotel
    • Hotel Grand Chancellor Melbourne Melbourne

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs AUD 30 per day. Parking spots may be limited.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
    • Yes, there are 2 onsite restaurants, featuring local cuisine. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change).
    • No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (4-min drive) is nearby.
    • Have fun with activities like cycling, sailing, and boogie boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
    7.8.Good.
    • 8.0.Very Good

      Nice place, great location and comfortable rooms

      Christopher, 2 night trip with friends, Dec 21, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great Stay

      Beautiful Place, Upgraded Pool was a god send

      SUE, 1 night trip, Dec 19, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      The heated pool on the roof was fantastic. The service was also very good!

      Matt, 1 night family trip, Nov 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great place to stay, Near everything

      Bernard, 1 night trip, Aug 18, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Tired.. needs work

      Bit of a tired hotel. Was a business trip so would’ve been annoyed if I was paying. Bathroom had mold in the grout. Ac was locked at 20deg

      Mitchell, 4 night business trip, Aug 13, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great service - I appreciated the cookie upon booking a room at reception.

      3 night business trip, Aug 5, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      I enjoyed staying in my short stay. The staffs are very kind and friendly. I did not have enough time to see around for sightseeing, but hope to visit again and stay here.

      4 night business trip, Jul 21, 2019

      Verified Expedia guest review

    • 6.0.Good

      Property is a bit run down, dirty walls, worn carpet, hard pillows. It is a small room and no coffee or tea is included in your room. The hair dryer is low powered. We stayed at The Grand Chancellor in Hobart and it was wonderful. Melbourne’s is very different.

      Merewether, 3 night family trip, Jul 18, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      It close to walking in the city. Very good place to hangout at night.

      3 night romance trip, May 19, 2019

      Verified Expedia guest review

    • 6.0.Good

      I wasn't able to do early check-in, but they did hold my baggage for me. I also thought it strange that I wasn't contacted about an airport shuttle of any kind, and was a bit disappointed there was a complimentary continental breakfast. All I wanted was coffee and a piece of toast, but the only option was to pay $20 for the buffet.

      1 night trip, Mar 20, 2019

      Verified Expedia guest review

    See all 774 reviews