Guests
All properties in Ixtapa, Guerrero, Mexico

Tesoro Ixtapa

Ixtapa beachfront property with 2 restaurants and beach bar

From
$189

Property renovations and closures

  • The property is closed between April 06 and April 30.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 101
1 / 101Outdoor Pool
Boulevard Ixtapa S/N Lote 5, Ixtapa, 40884, GRO, Mexico
7.2.Good.
  • They were painting the hotel and using our balcony the whole time we stayed there. Food…

    Jul 14, 2021

  • Very clean but needs upgrading

    Jul 11, 2021

See all 94 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Quiet
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Pool
    • Airport transfer
    • Air Conditioning

    Property highlights

    Main amenities

    • 211 guestrooms
    • Daily housekeeping
    • On a private beach
    • 2 restaurants and 2 bars/lounges
    • Breakfast available
    • WiFi in the lobby

    Feel at home

    • Children's pool
    • Children's club
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Television
    • Free toiletries

    What’s around

    • On the boardwalk
    • El Palmar Beach - 1 min walk
    • Delfiniti - 4 min walk
    • Magic World Aquapark - 10 min walk
    • Marina Ixtapa - 13 min walk
    • Ixtapa Golf Course - 20 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, Balcony, Partial Ocean View
    • Deluxe Room, Balcony, Garden View
    • Junior Room, Balcony, Partial Ocean View
    • Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View
    • Family Villa

    What’s around

    Landmarks

    • On the boardwalk
    • El Palmar Beach - 1 min walk
    • Delfiniti - 4 min walk
    • Magic World Aquapark - 10 min walk
    • Marina Ixtapa - 13 min walk
    • Ixtapa Golf Course - 20 min walk
    • Marina Ixtapa Golf Club - 27 min walk
    • Vista Hermosa Beach - 33 min walk
    • La Ropa Beach - 5.9 mi / 9.5 km
    • Quieta Beach - 4.9 mi / 7.9 km
    • Principal Beach - 4.9 mi / 8 km

    Getting around

    • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 17 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Boulevard Ixtapa S/N Lote 5, Ixtapa, 40884, GRO, Mexico

    At a glance

    Size

    • 211 rooms
    • Arranged over 9 floors

    Arriving/leaving

    • Check-in time 3 PM-11:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Babysitting/childcare*
    • Free children's club (ages 4 - 12)

    Pets

    • Pets not allowed

    Internet

    • WiFi in public areas*
    • WiFi and wired Internet access in rooms*

    Transfers

    • Airport shuttle*
    *See fees and policies for additional details or extra charges

    At the property

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • 2 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • Beach bar
    • Poolside bar
    • Room service

    Things to do

    • On private beach
    • Free beach cabanas
    • Outdoor seasonal pool
    • Children's pool
    • Spa treatment room(s)
    • Golfing nearby
    • Beach sun loungers
    • Pool sun loungers
    • Beach towels
    • Pool umbrellas

    Working away

    • Business center
    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • Designated smoking areas
    • Garden
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible registration desk
    • Raised toilet seat
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Iron/ironing board (on request)

    Things to enjoy

    • In-room massage available
    • Balcony

    Freshen up

    • Bathtub only
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Cable TV channels

    Stay connected

    • WiFi (surcharge)

    More

    • Daily housekeeping
    • In-room safe

    Special features

    All inclusive

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    • All buffet meals, snacks, and select beverages included
    • Room service during certain hours
    • In-room minibar (non-alcoholic beverages included)

    Activities and facilities/equipment
    All onsite activities and use of facilities and equipment are included.

    Lessons/classes/games
    • Dancing
    • Language

    Kids' club
    • Supervised activities for children between 4 and 12 years old

    Entertainment
    • Onsite entertainment and activities

    Not included
    • Premium/non-domestic alcoholic beverages
    • Room service
    • Childcare
    • Spa/beauty facilities and services
    • Offsite tours

    Dining

    La Mar - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

    El Meson - This fine-dining restaurant is located on the beach and specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

    Fees & policies

    Optional extras

    • WiFi is available in guestrooms for MXN 80.00 per day (rates may vary)
    • WiFi is available in public areas for MXN 80.00 per day (rates may vary)
    • Wired Internet access is available in guestrooms for MXN 120.00 per 24-hour period (rates may vary)
    • Buffet breakfast is offered for an extra charge of MXN 220 for adults and MXN 140 for children (approximately)
    • Airport shuttle service is offered for an extra charge

    Children and extra bedsPay at property

    • Cribs/infant beds are available for MXN 150.0 per night
    • Rollaway beds are available for MXN 150.0 per night
    • Babysitting/childcare is available for an extra charge

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Guests are provided with hand sanitizer.

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard and American Express. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    This hotel will place an authorization for 2 nights for any bookings where payment for the stay will be made on site instead of at the time of booking. If the card is declined, guests have 24 hours to provide an alternate card or the reservation will be cancelled.

    Also known as

    • Ixtapa Tesoro
    • Tesoro Ixtapa Ixtapa
    • Tesoro Ixtapa All Inclusive
    • Tesoro Ixtapa All-inclusive property
    • Tesoro Ixtapa All-inclusive property Ixtapa
    • Tesoro All Inclusive
    • Tesoro Ixtapa
    • Tesoro Ixtapa All Inclusive
    • Ixtapa Tesoro Hotel
    • Tesoro Hotel Ixtapa
    • Tesoro Ixtapa Hotel Ixtapa
    • Tesoro Ixtapa All Inclusive All-inclusive property
    • Tesoro All Inclusive All-inclusive property

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Tesoro Ixtapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • The property is closed between April 06 and April 30. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
      • Fitness facilities
    • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes, there's a seasonal outdoor pool and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - 11:00 PM. Check-out time is noon.
    • Yes, there are 2 onsite restaurants, featuring beachfront dining, Mexican cuisine, and ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Emilio's Pizza (8-min walk), Bistro Soleiado (9-min walk), and Deborah's Restaurant (10-min walk).
    • Yes, an airport shuttle is available.
    • Tesoro Ixtapa has 2 bars and a private beach, as well as a seasonal outdoor pool and a garden.
    7.2.Good.
    • 8.0.Very Good

      This place was great! We were treated so kindly and any question we had was answered pleasantly. The staff was the best part, waiters & waitresses were phenomenal!

      3 night family trip, Dec 26, 2020

      Verified Expedia guest review

    • 4.0.Fair

      Customer service at check in and out was horrible and rude. Except for the night manager, I think his name was Jaime. He was very cordial and welcoming. The room looked outdated and unclean. The food was also mediocre. I was expecting a better selection. Especially, seafood. They only had 1 plate with fish nothing else available.

      Elva, 2 night family trip, Nov 5, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      For families

      Good for family

      1 night business trip, Oct 10, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Muy buen hotel. El personal es muy atento y amable con los huéspedes. El lugar está en muy buenas condiciones. La comida está rica pero creo que podrían mejor la calidad. En general creo que es un buen lugar para pasar unas vacaciones en familia.

      Laura, 2 night family trip, Aug 1, 2020

      Verified Expedia guest review

    • 6.0.Good

      El lugar esta bien pero el personal es mas atento con los extranjeros que con los nacionales y eso no me gusto, no regresare ni lo recomendare.

      Rossy, 3 night family trip, Mar 1, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      The fact that we have stayed at this hotel every year for over 15 years should tell you something. My only concern after this last visit is that the hotel is paying less attention to the English speaking visitors. The description of the food on the buffet frequently has no English translation. Announcements at the pool and at the evening programs are not in English, but the music in the programs is almost entirely in English which I think is ironic.

      21 night family trip, Feb 22, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      great staff and property

      Maria, 2 night family trip, Feb 16, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      We loved Dennis, he was very friendly. Otherwise the staff didn’t speak English well. The food was not good. We will likely not return to this resort.

      Jodi, 4 night family trip, Jan 22, 2020

      Verified Expedia guest review

    • 4.0.Fair

      Only a handful of the staff were courteous and attentive. The place was overrun by rude children.

      Jennifer, 7 night trip with friends, Jan 18, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The wait staff was the best . Always there to serve us. Security was always in view, but yet not in the way. Food could have been a little less spicy , still always was able to fine something to eat.House keeping very neat and prompt.

      17 night romance trip, Jan 15, 2020

      Verified Expedia guest review

    See all 94 reviews